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Reviews of Grand Hyatt Athens 5 stars

115, Syngrou Avenue, Athens, 11745, Greece

#195 of 470 hotels in Athens

Guests' Choice

Review score

Based on 567 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.0

  • Facilities

    8.8

  • Staff

    8.9

  • Value for money

    8.3

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 26 June 2024

    10
    Unreal place to stay
    • Leisure trip
    • Group
    • Deluxe Twin Room with Pool
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Elvis at reception

    Stayed in June 2024

  • Reviewed: 25 June 2024

    8.0
    Over all it’s good hotel with minor changes to become very good and comfortable hotel.
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    All towels need to be changed, it looks very old heavenly used.

    The building is comfortable and the staff very friendly Has very good restaurant at the of roof.

    Stayed in June 2024

  • Reviewed: 25 June 2024

    10
    Fabulous
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 7 nights
    • Submitted via mobile

    The pools are great especially the indoor heated pool! The breakfast was great! Ample parking lots. The bed was comfortable.

    Stayed in June 2024

  • Reviewed: 24 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    This hotel was absolutely amazing. It was so serene and peaceful and clean. We loved our stay and could not ask for anything more.

    Stayed in June 2024

  • Reviewed: 24 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    More restaurants on site.

    Overall everything was excellent. Beautiful rooftop excellent view of acropolis.

    Stayed in June 2024

  • Reviewed: 23 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful hotel, great facilities, well located

    Stayed in June 2024

  • Reviewed: 23 June 2024

    9.0
    we had a wonderful time
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights

    the breakfast was delicious but did not change within our 4 day stay. the pool was perfect, I would prefer the water to be heated.

    the staff helped us with anything that we wanted the spa floor was amazing the gym was good

    Stayed in June 2024

  • Reviewed: 19 June 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe Club King Room with Acropolis View
    • Stayed 1 night
    • Submitted via mobile

    The prestige and views

    Stayed in June 2024

  • Reviewed: 18 June 2024

    9.0
    Great Hotel to begin your adventure in Greece
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Slightly off the beaten track so a taxi ride or hike into the city centre if you miss the shuttle bus.

    Top class hotel lovely views of the Acropolis- first class breakfast on the roof terrace.

    Stayed in May 2024

  • Reviewed: 17 June 2024

    9.0
    Great hotel for a stay in Athens. we will defently come back.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    the elevaters are slow and we had to wait approximitly 10 min to get up the the breakfast floor. in the busy hours

    We had great expirence in the hotel. The breakfast was great and the rooms are large and clean! Stuff are nice a friendly. we checked in very late and requested late checkout. the stuff did thier best to assist us.

    Stayed in June 2024

  • Reviewed: 17 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Grand King Suite with Acropolis View
    • Stayed 2 nights
    • Submitted via mobile

    It was a little overpriced considering it's not in a prime location for sightseeing. Had to catch taxis everywhere. Also was pretty annoying to have paid €600 a night for a family suite to arrive at the hotel late (0100) only to find the kids bed not made up. Also. If you're travelling as a family with equivalent luggage, source a private transfer with a minivan. Taxis in Athens are not equipped for more than two passengers and luggage.

    The infinity pool in the photos is accurate and as described. Beautiful spot to look out over Athens and the Acropolis.

    Stayed in June 2024

  • Reviewed: 15 June 2024

    10
    Perfect! Don't think twice.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    They should try to have more cabs outside since it's needed. We sometimes needed to wait 10 min to catch one.

    This hotel is absolutely beautiful. By far the prettiest hotel, I have stayed in in Athens. The pools are unreal. It's a 7 min drive from the center unlike most hotels that are in the center. But the Facilities are out of this world so it's worth it .

    Stayed in June 2024

  • Reviewed: 14 June 2024

    8.0
    Expensive but great!
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Despite it being a stupid er warm Easter the pool was closed until the day we left!

    Wonderful staff especially concierge. Thanks yo all especially Chiara

    Stayed in April 2024

  • Reviewed: 14 June 2024

    10
    Great short stay waiting for cruise ship departure
    • Leisure trip
    • Group
    • Deluxe Club King Room with Acropolis View
    • Stayed 2 nights
    • Submitted via mobile

    Pool on 8th floor with view of the acropolis Staff in lounge on lobby floor were amazing

    Stayed in June 2024

  • Reviewed: 12 June 2024

    10
    WOW
    • Leisure trip
    • Couple
    • Deluxe King Room with Pool
    • Stayed 2 nights
    • Submitted via mobile

    Everything

    Stayed in June 2024

  • Reviewed: 11 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Lifts take a long time

    Breakfast was amazing!

    Stayed in June 2024

  • Reviewed: 9 June 2024

    8.0
    Swimming pools and breakfast are impressive.
    • Leisure trip
    • Couple
    • Deluxe King Room with Pool
    • Stayed 3 nights

    Room is old, toilet is too small and with bad smell from the toilet bowl. Plunge pool pressure is too weak and water is not hot enough. Security guard and bell boys are not professional as other Grand Hyatt in other countries, especially in Asia. Corridor is too narrow. Tidy Carts parked outside the room and our luggage is not easy to cross. Lift is crazily out of control. Obviously the system is not updated, I once waited for 10 mins from 5/F to go up to the 8/F for the breakfast.

    swimming pools are super nice and cozy. Very enjoyable when I stayed there. Bed in room is very good. Breakfast is good. 9/F restaurant is comfortable.

    Stayed in June 2024

  • Reviewed: 7 June 2024

    8.0
    Very good
    • Business trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Room equipments

    Breakfast

    Stayed in June 2024

  • Reviewed: 6 June 2024

    10
    I will definitely come back
    • Business trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 4 nights

    nicely refurbished hotel, nice ambience and great views of the acropolis

    Stayed in June 2024

  • Reviewed: 6 June 2024

    8.0
    Good start to our holiday.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    The lift system was bizarre and unlike anywhere else we stayed. It was difficult to understand and caused a lot of confusion in the lobby when it was busy.

    The dinner was excellent and gave a us a taste of Greece. The wine was good and local and staff were helpful. Breakfast was particularly generous.

    Stayed in May 2024

  • Reviewed: 4 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Shower design could be better- impossible to not get the bathroom completely wet when taking a shower. Elevators get busy and crowded during peak times- the system doesn’t work very well at capacity- we ended up using the elevators at the rear of the building to avoid the wait.

    Fabulous breakfast, stunning rooftop pool with view of the acropolis. Room was modern. Obliging and very friendly staff. Nice fitness room, free weights up to 14kg and small selection of machines.

    Stayed in May 2024

  • Reviewed: 4 June 2024

    8.0
    Great Athens experience
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    The location was a little further than we hoped. But the free shuttle made it easy to get to Syntagma and surrounds

    Breakfast buffet was great! More vegan options would have been good

    Stayed in June 2024

  • Reviewed: 4 June 2024

    8.0
    Convenient for one night before/after ferry, but not for city trip.
    • Leisure trip
    • Family with young children
    • Junior King Suite
    • Stayed 1 night
    • Submitted via mobile

    Bad location. Its allright for a one night stay. but not suitable for a city trip to athens.

    Staff friendly and helpful. Good sized , clean rooms.

    Stayed in May 2024

  • Reviewed: 3 June 2024

    10
    5 star gem in Athens!
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    Bar staff on 9th floor too slow and double standards! We wish outdoor pools were heated!

    Absolutely 💯 beautiful and 5 star!!! The staff at reception especially Silvie was an absolute star!! Went above and beyond to make out stay wonderful! The indoor pool allows for families to swim from 5pm till 8pm which is fantastic! Free shuttle bus into town and back every hour.. red tour bus stops outside the hotel. Perfect location.

    Stayed in June 2024

Showing 1 – 25

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