No fault of the hotel - there was an Easter Valencia football camp with children of all ages - which is fine, and most of the time they were just kids being kids - but the Valencia staff looking after the children - especially the younger kids probably junior school age - should have been much more on the ball -excuse the pun! - when it came to bed time. The children were still running around corridors and slamming doors at 11-15pm - something they had been doing non stop for the previous 3 hours! The only excuse I could find for the Valencia staff was it was the night of the second leg of the Champions league semi final with Madrid playing. - Even so they should have been looking after the children.

This is a lovely hotel with great pools both indoor and out doors. The rooms are huge and well equipped, with a lovely balcony and a big bathroom. The food (we were 1/2 board) was lovely with excellent choices. The staff were very welcoming and attentive. This is a hotel I would definitely return to.

Stayed in May 2024

Great buffet breakfast and excellent breakfast staff.

Stayed in May 2024

I was waiting even more for the price!

Stuff, clean room and area. Great position, between mountain and sea

Stayed in May 2024

Some rooms need renovation, the jacuzzi didnt work on the outside thermal pool. The thermal pool needs to be heated because the water is a bit cold especially in the morning sauna is with extra charge!

nice breakfast and dinner with lots of options, lots of piscinas, nice location, clean spaces, great stuff, good coffee at breakfast!

Stayed in April 2024

We booked a sea view room and we stayed at a pool view, when we spoke to the manager he hung up the phone and never called us back. A glass broke at the room and we politely asked the cleaners (we tipped them 20 euro) to clean very thoroughly as we have a baby, when we went back we had to clean it again as we found a big glass on the carpet…

It is the best hotel in the area.

Stayed in May 2024

Walls between rooms were generally thin (not unusual in the EU).

Great location, view as promised, plenty of options in b-fast and dinner, across the road from the beach, spa and treatments were great, they spoiled us with welcome alcohol and the sort, staff was very welcoming friendly and generally amazing (!) including Anastasia from front desk with great recommendations for things to do in the area. Was still chilly for outside pool (not heated) so we did not try it. Had noise issues first night due to teenagers in the hallways and they owned it quickly (front desk moved us + manager spoke with us in the morning and compensated).

Stayed in April 2024

Spa facilities were poor

Stayed in December 2023

Nothing in particular. The football field needs some rudimentary maintenance, perhaps some simple nets would really make a difference without any cost.

Parking ample. Internal pool in three parts: one with cokd water, one with iamatic water lukewarm and one smaller with hot water jacuzzi. The external one is the iamatic also. The big outside pool did not work in the winter, not a heating one. Massage therapy extra price normal prices quality treatment. Permission for grown up kids to enter the pool granted. Rooms spacious. Marvellous view to the pools and the sea but also to the mountain. Tennis court football field available free of charge convenient enough. Buffet for dinner majestic, has everything one needs. Breakfast marvellous. Spacious lobby areas

Stayed in December 2023

The hotel is 1 hour from Athens After work finished 5 we arrived 6 pm We made fast check in At the room there was Champaign and sweets waiting for us we swam at the hot swimming pool for an hour and then went to the room change clothes We had dinner at 8 pm great dinner the food at Mitzi’s is great experience Then sat outside by swimming pool with beautiful live music Frank Sinatra and other jewel songs and enjoy dancing by the swimming pool It was fantastic

Stayed in October 2023

Nothing. A great staff and hospitality. The best breakfast and dinner Menu. I can not add anything.

I liked everything great place. 👍 The best for value. Excellent staff, food, Mangers. Superb hospitality. Excellent.

Stayed in October 2023

It’s a very big hotel with swimming pools and it seems very popular with tourists who enjoy the abundant buffet food. With so many visitors you have no privacy, especially on the balcony.

We chose the executive suite with a big bedroom and the same size of a living room and two bathrooms and balconies. We enjoyed the space and the food which is rich and abundant.

Stayed in October 2023

Initial smell in the room

Superb location. Very helpful staff

Stayed in October 2023

We were so pleased with this hotel. It is beautiful with gorgeous pools and across the street from the ocean. Our room included a buffet breakfast and dinner and they were both spectacular. The room was large and very comfortable. I loved this place!

Stayed in October 2023

We loved the spa and food buffet. There was an excellent variety of freshly prepared dishes, from fish to stuffed peppers and more! We also greatly enjoyed the natural hot spring spa.

Stayed in September 2023

the rooms need to be restored refurbished as they are old enough

nice place, quiet large clean room

Stayed in October 2023

All-inclusive meals were delicious with a lot of variety. Thermal baths and spa facilities/services were also great.

Stayed in October 2023

We were beaten by mosquitos all day and night. I do not think that 5-star hotel can allow this. It should have installed mosquito screens!! It is such a pity that we couldn't enjoy the fresh air because we cannot open the balcony door. Many things were bot working ( tap, fridge) but they fixed it fast. All sockets in the room apart from 2 are behind furniture and cannot access. It is very important to have a socket next to the bed.

We really enjoyed food, it was amazing! Great Variety and everything was tasty. The room was spacious and comfortable. Pools are great!

Stayed in October 2023

Sometimes the rules are very strict, we are on holiday!

The pool is excellent! Dinner and breakfast are very good. The staff is extremely polite!

Stayed in October 2023

We arrived during bad weather (storm and rain) and the outside pools were closed (which is understandable), but there were no alternatives for the children (the inner pool was for adults only) so there wasn't much we could do with them during our stay

The hotel rooms were very comfortable and clean. We received nice welcoming gifts. Breakfast and dinner had a very good selection of food, and a great atmosphere.

Stayed in September 2023

The hotel is a couple of hours from Athens and not so straightforward to get to. This can be off putting to tourists who want an easier time. To get there we booked a minibus tour from Athens via Delphi and Thermopylae (which we wanted to see and it was fantastic) and they stopped for us at the hotel to get off before they returned to Athens (easyexperiences.com). This was a fantastic day and great way to get there. Going back to Athens we got the bus which goes from an unmarked bus stop, just across the road from the hotel and cost 16 euros each. We asked the reception staff, who very kindly rang the bus company and reserved the return seats for us, which was a good job as the bus was full. I had rang the bus company lots of times from the UK before we left, though they never answered. I also contacted the hotel before our arrival about transfers and they did offer to book a taxi transfer which is about 200 euros. Though it would be great for visitors if the hotel could incorporate a transfer for visitors in the booking price, or provide a service to book the bus tickets or offer options to make it easier for visitors to get to and from the hotel.

The hotel was beautiful. Wonderfully located, nestled between the mountains and the sea. Our room was beautiful, nicely decorated and spacious with a large and comfortable bed. The rooms facilities were great. So clean and the maids were very thorough. A lovely welcome from all staff. All were very friendly and so lovely to chat to. The restaurants food was amazing. Tasty with lots of variety to choose from. The Steak Restaurant was absolutely superb. We had a fantastic meal. Lovely menu with wonderful choices. The food was so nicely presented and the staff were knowledgeable and helped us make our choices. The Pool was beautiful with lots of shallow areas for little ones or just toe dipping, with a life guard always on duty. The Spa was gorgeous and well worth a visit to soak in the thermal waters or treat yourself and indulge in a decadent treatment or two. The staff are friendly and look after your needs. Mostly we loved having a really lazy few days and just snoozing on the sun loungers on the beach, seeing the fish jumping in the sea and watching the world go by. The beach bar was fantastic with great music and lovely morning coffee and afternoon cocktails. The staff were attentive and after ordering the same thing a few times they automatically topped us up. Thank you we love it!

Stayed in September 2023

The use of the sauna or steam bath cost 20 euros. I think that's an unnecessary cost. Anyways, I booked a steam bath and they turned it on when I got there so it was actually cold inside. I had to wait for 30 minutes to get some benefits of it, but I still had to stand under the steam. The bench in the sauna was cold all the time so I couldn't sit. It became very unconfortable, so I just came out. I was told I could use it later, but I just didn't feel like coming back in an hour again. Other than that, there is nothing to complain about. It was a moment to forget and enjoy the rest of the stay.

Honestly, this was probably the best hotel experience I've had. 1. The room was very spacious with a wonderful view on the pool and see. Don't listen to bad reviews. The furniture is 20+ years old, true, but in a very good condition, high quality and sparkling clean. 2. The food was heavenly. It's better than any restaurant you could imagine. It's unbelievable how tasty can food be. 3. The staff is incredible. Everybody is so helpful and cheerful. Everybody deserves a bonus, especially Giorgos who was very helpful and kind in the main restaraunt. 4. The hotel's assistant manager offered us a romantic dinner in the restaurant next to the hotel for free of charge! Sunset, cosy music and environment, sitting on the terrace of the restaurant, looking at the see and eating the best à la carte food in Greece (I'm subjective here, but honest). 5. There are some negative reviews stating that you need to pay 20 euros tu use the SPA. That's not true. The use of all pools, inside and out are included in the price of the room. The only additional charges are for different kind of treatments which is normal for every hotel. 6. The hotel has it's own private beach which is very long and never crowded. There are a couple of people in the sea every time and it's a very calming and relaxing experience. 7. The parking has lots of huge trees, so you can actually find a spot for your car to be protected from the sun all the time. 8. The pool has a very interesting shape with different canals which makes it interesting to actually do something in the water instead of just sitting there. 9. Get the all inclusive package! It includes drinks and snacks from the pool and beach bar. I never had the need to order a snack because the food was so good, but it's nice to not think about the cost of drinks when relaxing on a sunbed. 10. The nights are magical.

Stayed in July 2023

The hotel was very crowded. Many people were crowding the pool, therefore, preventing us from finding a spot by the pool.

The location was great, as well as the nature around the hotel. W are also very pleased with the staff at the hotel, and more specifically, with the staff at the spa.

Stayed in August 2023

We paid more for a room to the pool. Rooms were supposed to be soundproof but there are not. There was loud music until 2400 and we couldnt sleep. In addition to that air conditioning was very week and the room was hot 🥵

The thermal and the general pool were great. The food also was ok

Stayed in September 2023

Slightly overpriced, nothing much to do in the area (take the trip to a nearby island and spend a day there)

Huge hotel with a nice pool and great dining, the hotel is a little outdated

Stayed in August 2023