Emporio Emporio, Emporio Santorini, 84703, Greece
#8 of 41 hotels in Emporio Santorini
Guests' ChoiceBased on 107 hotel reviews
9.0Cleanliness
9.1
Comfort
9.1
Location
8.9
Facilities
8.9
Staff
9.6
Value for money
8.9
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 June 2024
Elliott
United KingdomAlthough there was a clothes rail, I could not find any hangers but as I was lone traveling this didn't matter too much. A little note about how to find them from both the church and Disiderios cafe would help disoriented travelers such as myself , although they did come to meet me so cannot fault this! I craved a place to be able to reheat some foods or find a place close by for a good breakfast but as I was exploring each day I soon found local bakeries and shops., missed my eggs!
Staff couldn't have been more accommodating, as ASD individual and tired upon late arrival, staff were very patient and friendly. Also very informative about local island and activities. Booked bike hire through same folks and they let me keep it overnight allowing for easy start to my second day on the island. Despite late night arrival, they walked me to local shop and showed me route to the hotel ensuring I was happy before leaving me to it. Loved the area... quiet town known mostly to locals, but with some hidden gems well worth a walk about the old quarter. I found a fantastic cafe and restaurant and a local silversmiths where I purchased some lovely locally handmade items and the best kebab I have ever eaten. Water ready chilled in fridge upon arrival and plenty of chill space. I also loved the cave like room ,kept me cool and had plenty of space...and wh could forget the constantly available hotub!
Stayed in June 2024
Reviewed: 26 May 2024
James
United KingdomThe property is incredible. Tucked just out of the way so it’s really Cosey and peaceful but close by to everything we wanted.
Stayed in May 2024
Reviewed: 26 May 2024
Maseru
United KingdomIt is in the most beautiful location, the building itself is gorgeous and the room has everything you need for a lovely stay. There is a bus stop very nearby which can take you to Perissa to Fira. The host John was also incredibly helpful and attentive.
Stayed in May 2024
Reviewed: 25 May 2024
Paolo
United KingdomNothing
Wonderful peaceful location, cute interior space in traditional part of town.
Stayed in May 2024
Reviewed: 18 May 2024
Nataliar
UkraineBeautiful room, minimalism and comfort. Pleasant, open and polite hosts, ready to help in various difficulties
Stayed in May 2024
Reviewed: 3 May 2024
Felipe
United StatesYou have to get the pick up service offered by Exi to make it easier for you to find it. The car service could not go any further up the hill where Exi is located. It’s not hard to get lost in the maze of small alleys so it’s a must that someone familiar with where the hotel is should go with you.
This hotel is AMAZING! I’ve been to many hotels in different parts of the world but this one is something to remember and look forward to staying again. The place itself is very unique. I was blown away when I learned that me and my partner is actually going to stay in a 500 year old castle! The view from our balcony (we got room 4) was amazing. The owner is super helpful and friendly. Just a walk to the town square you will find places to eat with very friendly people. I can’t wait to go back!
Stayed in May 2024
Reviewed: 2 May 2024
Nick
ThailandThe room is renovated from the castle so the room would be a little different from what you used to in other hotel. For example, the low door frame, the uneven step of stair. I do not have problem with that but I think the other traveller should think about it carefully. Look at the pictures of the room before you decide. The walk way to the hotel is quite challenging. The path to the hotel is not smooth. If you carry a big luggage with you you might have a difficult time pushing it up there. This place is also one of the tourist spot, so sometimes there would be a group of people wandering around near your room and you can actually hear them from the inside. Even though, the hotel have you a coffee machine. There is no capsule provided.
The location is quite nice. It is near the bus stop. There are shops and restaurants around too. The staff, John, is very friendly and informative. The room is very comfortable. The castle vibes is amazing. Love it!
Stayed in May 2024
Reviewed: 1 May 2024
Deb
United KingdomTerrace - i didn't realise it was so open, a lot of day trippers passing. We went in April, so not as many as there would be in the height of the season. No chairs/table on the terrace. It was empty so we couldnt really use it. The door to the terrace wasnt easily accessible as the aircon unit vent went through the door. You had to unplug it, remove the vent from the door before you could go out. This was a pain Aircon - portable unit. It's really noisy and not something we could leave on overnight. Room facilities - No facilities if you wanted to make breakfast or a snack. There was a kettle in the room, but no tea making tacilities.
Building & location - The building was amazing. The location was great. Easy yo get to the shops, bus stop etc Room - The room was lovely. We loved the quirkiness of it after we had got used to the tiny doors to outside, the terrace, and into the toilet. If you're broad or tall or clostrophobic, then you might want to think again. (After you've banged your head a couple of times, you remember!) Great view from the terrace. Good bed and bedding Good quality towels Decent size fridge Coffee maker and pods
Stayed in April 2024
Reviewed: 28 April 2024
Danielle
United KingdomI have arthritis and slipped spinal discs so struggled with the location of the property being on top of the hill and having to go up massive steps everyday, there’s also big steps in the house so I was in pain a lot. It would be great if the host could meet you at the car park and show you the easiest way up to the castle, because we went the worst way carrying 21kg suitcase up loads of steep stairs and windy footpaths 😵💫 Also, the parking! It was a tense moment coming home everyday to see if we could get a space! Aside from that, it was honestly perfect!
Wow, it was a piece of heaven on earth. It’s hidden in a traditional little village in a castle. We loved knowing we could come back every night to this beautiful place and have a jacuzzi and relax. Our host Giannis and maintenance guy Ilia were absolute sweethearts and looked after us really well. We were genuinely depressed getting off the flight yesterday back in England 😭
Stayed in April 2024
Reviewed: 25 April 2024
N
TaiwanIt's a bit dusty but no slippers were provided. It's slightly far from the car park. The hotel guy was kind to help with luggage to the suite but it was a bit tiring when I checked out and had to walk a little distance to an area where cars can reach.
A cute castle/cave ambience with a little stair case goes up to the bed. The sizable living room with a big tv is comfortable. They have a coffee machine and kitchen appliances but no capsules or condiments. When I asked, they kindly provided some, which is really applaudable. The hotel manager is also very helpful with all info.
Stayed in April 2024
Reviewed: 16 April 2024
Vyskocil
United StatesThe walk from the parking lot to the Castle, is a BIG hill, will take your air out of your lungs easy. You will need a GPS to get there because is a maze of small rockie passages going up and up and up...
The way on how the Castle is done is amazing, your mind will go back at least 100 years in the past, great help from John, the person in charge was amazing.
Stayed in April 2024
Reviewed: 10 April 2024
Kevin
GreeceThe doors where very small it could become annoying after the novelty wears off. It’s very isolated and feels a little spooky at night. I’m sure it’s very safe just dead quiet. There are tavernas and shops a walk away but it’s far from Fira etc.
A unique experience staying in a piece of history. Full head height (except the doors) everywhere and quite spacious for an old castle room. Very modern and comfortable.
Stayed in April 2024
Reviewed: 7 April 2024
Estiven
Costa RicaThere are several paths to the room and there are some paths that are quite scary. They are narrow and some dirty. So arrive at daylight to find the right path. Also google maps think that you can get there with car. You can't. Get directions before heading there. We booked with the room with jettub and there is a con to this. The room gets filled with chlorine even if the door is closed. If you are sensitive to chlorine you might be sneezing the whole time. The hot water in the shower doesn't last very long (about 5 minutes). *I am not sure, but I think the water coming out of the hot shower has rust. Probably from old pipes. We had to use a towel on the floor because it was too slippery and the towel turned from white to orange - as I said. Not sure. Check with other reviews*.
The person who gave us the key is really friendly. We liked that it is pretty inside, quiet, confortable, well equipped. It has a nice living room with couch, tv, a heater if its too cold, a hot tub. The bed is soft with chargers entry. The place is quite unique. Room is quite big.
Stayed in March 2024
Reviewed: 4 April 2024
Yuki
Japan-
My stay at the castle was absolutely amazing! Although the location is a bit far from the town, the surrounding area is beautiful and perfect for leisurely walks. Plus, having a lovely cafe and a supermarket within walking distance was very convenient. I felt incredibly lucky to have the opportunity to stay there. Thank you Giannis!!
Stayed in March 2024
Reviewed: 24 February 2024
Alex
United KingdomNothing
The property was cosy and warming. It made for a beautiful, romantic stay in the quiet area of Emporiou.
Stayed in February 2024
Reviewed: 12 January 2024
Maryam
United KingdomThe accommodation was so cosy, and we feel more like home than staying at a hotel. The location was nice as you can have easy access to lots of supermarkets and close to bus stop connecting to Heart of Santorini and the capital city, Fira. The cleaning service was immaculate. The best part was the host, Giannis, who was simply amazing and helped us beyond our expectation with booking transportation, great recommendations for visiting places, bus information, and nice restaurants! I would highly recommend it!
Stayed in January 2024
Reviewed: 2 January 2024
Phi
VietnamThe location is quite off. You like to go Oia or Rita you have to use a taxicab to get there.
I love this castle cause i have experience living like a local people there. Giannis the guy welcome me with above expectations. He is one of staffs there to help me anything I need. Definitely recommend to everyone who like to have experience in Santorini.
Stayed in January 2024
Reviewed: 17 December 2023
Shawn
CanadaShort doors made by Spartans .. 😂😂 kept hitting my head
Outstanding setting and hospitality, we will be back!
Stayed in December 2023
Reviewed: 3 December 2023
Fatima
MoroccoThe room's cleanliness was impeccable, and the staff showed exceptional kindness. A special thanks to Dimitris for his outstanding service. The panoramic view added a magnificent touch to the overall experience.
Stayed in October 2023
Reviewed: 25 October 2023
Nataliya
NorwayI didn’t like that our stay ended because we had to travel back to work. That was the only thing we didn’t like :) I would have continued living there in the castle my whole life.
This was a real castle! We booked the room with jacuzzi, it was a very nice, authentic, clean place to live in. In the evening and at night there were no people around. So when it comes to privacy and intimacy- amazing location. The sea view from the castle windows is as well mesmerising. It is situated in an ordinary city higher on the hills in the mountains. So it’s not a tourist area, local people live there. Many shops, cafes, restaurants are close, so you can walk there through beautiful corridors of white houses in Santorini style. It is about 10 minutes away by cab/car to the nearest beaches. You can rent a motorbike or an electric bicycle there as well. The host/manager and other stuff were very polite and helpful! They gave us lots of useful information and were always there for us to ensure best conditions for our stay. The best host/manager we’ve ever encountered!
Stayed in September 2023
Reviewed: 21 October 2023
Hemal
South AfricaThe bed was not that comfortable.
The property is quaint and full of history. The balcony offers splendid sunrise views. Giannis and his staff were very friendly and ready to help. It is easily accessible to Perissa or Fira via bus
Stayed in October 2023
Reviewed: 8 October 2023
Elizabeth
AustraliaThe bathroom is small but that wasn’t an issue.
This property is so unique it is simply incredible. To stay in a castle was just magic, perfect for two people and the jacuzzi was excellent. The bed was very comfortable, aircon was great even though the windows and breeze mean we didn’t really need to use it. Very quiet also and very simple to walk down to the main road and catch the local bus to the main attractions of santorini like beaches, the town of thira etc. the local restaurants are also great. The view out of our room was also breath taking!
Stayed in October 2023
Reviewed: 27 September 2023
Charlotte
BelgiumAmazing location, typical and esthetical , simple inside but everything needed was there! For once a really tasteful place in Santorini, without a lot of tourists ! Will reccommend it !
Stayed in September 2023
Reviewed: 16 September 2023
Gizem
TurkeyExi Castle Suites is a fantastic place to stay that is located in The Castle of Emporio bulit in 15th century. The room is design with a great taste, well equipped and spotless clean with a magical view with unique architecture and structure. Being around the neigbourhood have lot of surprize with labyrinth constructed. If you wanna press a time traveler mode and request not to be distructed with touristic crowd of Santaroni, defenetly recommended. Giannis and his team were very friendly, helpful and make you spoiled.
Stayed in September 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content