No iron in rooms and hotel only offers a pressing service. Every luxury 5 star hotel I have stayed in offers both. The gym also was not very functional. The equipment was more so just there for the aesthetics. There was a water station in there, but it was not working the entire time I stayed on property.

It was beautiful and very clean. The breakfast buffet was gorgeous!

Stayed in October 2024

Coffee very poor! Milk poor too! Marmalade was good, but a jar of marmalade was only there for 1 morning. All other jams were overpoweringly sweet!

Breakfast good. Staff very good.

Stayed in October 2024

Services tailing off end of season

Weather and resort 😌

Stayed in October 2024

They have many pools, but all of them are ice cold, hardly anyone is in them. They should heat at least the main pool.

Amazing hotel with friendly service.

Stayed in October 2024

I truly enjoyed our stay, but I feel there’s an area that could be improved to make the experience even better. At the poolside bar, the service didn’t quite meet the high standard we felt in other parts of the resort. It seemed like there were only a few staff members available to take orders, which sometimes left us waiting longer than expected. This felt a bit out of sync with the all-inclusive experience, and I found myself going to the bar directly, even though there were staff around. If this approach is part of the all-inclusive setup, it may be worth reconsidering, as it could impact the overall guest experience. I know this resort prides itself on hospitality, so perhaps a slight adjustment here would bring the bar service in line with the fantastic experience we had elsewhere. I believe this change could make a big difference!

If you’re wondering if this place is right for you, let me reassure you—it absolutely is! From the moment we arrived, the experience was wonderful. The team is so warm and welcoming. We went with the all-inclusive option, and every meal felt like a treat. The staff at the restaurant were always so happy to see us, from the friendly ladies greeting us at the entrance and guiding us to our table, to the attentive servers and the dedicated kitchen crew. They’re just lovely people all around! Starting the day with a sunrise walk was a delight, too. We were greeted by the cheerful pool cleaners and friendly hosts, making every morning special. And, because it was our 10th anniversary, we were surprised with a lovely welcome of champagne and fresh fruits waiting in our room—it was such a thoughtful touch. I can’t recommend this place enough. If you’re considering it, go for it! You’ll be in great hands.

Stayed in October 2024

Quite literally, everything! The property is beautiful.

Stayed in September 2024

So, as I mentioned above, we were met by one of the female staff upon arrival. She took our passports and told us she would be back. However, we waited and waited and she didn't return. After a while, we got fed up of waiting & so I went inside to find out what was going on. It was like she'd completely forgotten about us and was busy dealing with other things on the phone. I went to reception only to find that the room was actually ready and had been for a while. Not very good really! Breakfast was good, but I wouldn't say amazing. We have definitely had better. The coffee was passable and you had to keep asking the staff for more coffee, which was a bit of a pain. I would like to have seen fresh omlettes/scrambled eggs etc being made instead of serve your own stations where the eggs had been there for some time. It would have been nice to have some granola and fresh honey (rather than Blossom honey from a bog standard jar) especially as we had just come from 4 days in a small hotel in Rhodes town where there was wonderful honey every morning. We found that the hotel lacked in certain areas, such as no entertainment to speak of, except for music playing at the bar. There were supposed to be films shown at the outdoor cinema but we didn't see any evidence of them. It may be that the resort was coming to the end of the season, but still .... I feel that the hotel definitely missed a trick by not offering any form of sports/exercise during the day. I would have loved a sunset yoga class or some form of organised class. I know there was a gym and I did use it but such a shame that nothing else was on offer. We also found the location, whilst lovely to be on the beach, was quite isolated. We love to go for long walks and were disappointed that there was nowhere to walk to. All in all, a beautiful hotel, lacking in certain areas.

Upon arrival at the hotel we were really impressed. The fixtures and fittings were of an exceptionally high quality and, as someone else has mentioned previously, there is a wonderful fragrance around the lobby and other areas of the hotel. We were met immediately by one of the staff who told us our room wasn't ready yet and would we like to sit at the outside bar and she would bring us a welcome drink, which was a nice touch. Our room was 9118 (Deluxe with sea view) and it didn't disappoint. Again, high quality fixtures and fittings and a great size of room and balcony with a beautiful view overlooking the private beach. We had dinner at one of the A La Carte restaurants the first evening and the service was really good. We enjoyed a beautifully cooked Sea Bass. Breakfast was good. See below my comments on breakfast. The staff were excellent and couldn't do enough for us. We also loved the quality of the napkins (small details that make all the difference). Pool areas were superb. So many to choose from! Staff coming round all the time incase you wanted to order drinks etc. Loved the fact that the hotel was right on the beach.

Stayed in October 2024

Everything was perfect 👌

wanted to take a moment to express our gratitude for the wonderful experience we had during our stay at your hotel. From the moment we arrived, we were impressed by the perfect pools, delicious food, and impeccable cleanliness. The level of service provided by your staff was outstanding, making us feel welcomed and well taken care of throughout our visit. Thank you for creating such a memorable experience. We look forward to returning in the future!

Stayed in October 2024

A very cozy place with a large selection of entertainment and additional services

Stayed in October 2024

It was slightly difficult understanding what is included in the all inclusive package, since nobody really guided us at check-in, and we had to ask our way around a lot to fully understand it - The Hotel's beach is shared with the neighboring hotel, which isn't for adults only, so there are kids at the beach

Very relaxing and aesthetic resort - Hotel's restaurants are very impressing and menus are great - All inclusive package is beyond expectations - Staff is super friendly, especially Irina at the guest service who helped us a lot

Stayed in October 2024

It is in a very good era

It was very good, we had an amazing time with all the staff and the team at elissa

Stayed in October 2024

It was in Kallithea, a central and beautiful location of Rhodes, it was clean, stuff were so kind, everything in breakfast was delicious. Rooms and hotel was so comfortable we had a great week.

Stayed in October 2024

that they closed a restaurant every night for someone... and they also closed the bar in a restaurant without saying in advance which was annoying because there wasn't anything to drink but soft drinks.

Great staff, always smiling and helping in everything you need. Great room and we had all inclusive and it was totally worth it

Stayed in October 2024

Not much other then our room was near the hotel reception bar so we could hear the music at night.

We had booked the all inclusive package and the selection and quality of drinks were very good. We never struggled to get a sunbed and enjoyed the quieter pool. Food was also good.

Stayed in September 2024

Rooms were were dark with minimal natural lighting.

Amazing value for money. The all-inclusive option was great. All food was a high standard, and all drinks were premium and easily avaible. I would highly recommend this hotel to couples and friend groups.

Stayed in September 2024

Everything!!!

Stayed in September 2024

The food at the hotel were not good, we ordered food several times at the pool which was a bit disappointing. Also the door stopped working and we had a blockage in the shower sink.

The location is perfect, the design is beautiful and the service of the hotel employees is good

Stayed in September 2024

-

Everything was perfect, the room the staff the food!!!

Stayed in September 2024

room a little dated and bathroom small and not enough space

position and facilities

Stayed in September 2024

Very good

Stayed in September 2024

Just having to leave

Everything, the staff and place were amazing

Stayed in September 2024

I feel the restrictive pool hrs being 10am to 6pm needs to be addressed. I suggest 8am to 7pm at least.

Great location, sensational food, service was above and beyond

Stayed in September 2024

The price and the location

The rooms are very clean and new the workers are very lovely.

Stayed in September 2024

Very beautiful, clean and nice resort

Stayed in September 2024