Exo Gialos, Fira, 84700, Greece
#65 of 115 hotels in Fira
Guests' ChoiceBased on 162 hotel reviews
9.1Cleanliness
9.3
Comfort
9.4
Location
8.3
Facilities
9.1
Staff
9.1
Value for money
8.6
Free WiFi
8.2
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End of dialog contentReviewed: 21 September 2024
Tashfique
United KingdomThe bed in our room was on the second floor, and there was no AC for the bedroom, so it got hot at night. Additionally, we booked excursions through the resort but were not told to take cash with us, so we could not pay or pay via AMEX. This meant we had to take cash out and settle the payment afterwards, which was a bit stressful.
Breakfast was excellent - the staff were incredibly kind and helpful! The room was clean and well-kept. The location and privacy of the villa and pool were also great.
Stayed in September 2024
Reviewed: 12 September 2024
Caitlin
AustraliaLocation was a bit far away but no problem at all with a car
Excellent property & facility!
Stayed in August 2024
Reviewed: 2 September 2024
Athanasios
CyprusPolite, friendly and helpful stuff. Clean and comfortable amenities Must try the Spa
Stayed in August 2024
Reviewed: 2 September 2024
Philippa
United KingdomNothing.
Breakfast included, staff were amazing and so helpful. Will be staying again.
Stayed in September 2024
Reviewed: 27 August 2024
Carol
United KingdomThere was a smell when we arrived in the rooms, maybe sewage. We opened the door just to let some air in, and it was ok after
Great place, gives you a dessert feel. Staff were also helpful
Stayed in June 2024
Reviewed: 17 August 2024
Mohamed
United KingdomSome drainage issues cause some bad smell
The size of the Villa and the swimming pool
Stayed in August 2024
Reviewed: 13 August 2024
Celine
SwitzerlandN/a
Peaceful location and beautiful villa concept. Located far from the tourism places
Stayed in August 2024
Reviewed: 5 August 2024
Joanne
United KingdomNothing about this property we could dislike.
We liked the location as soon as we arrived. The staff were welcoming and knowledgeable. They couldn’t help enough. The villa was perfect. The privacy was what we needed, the facilities were suitable. We enjoyed every minute. The cleaners came while we went for breakfast. The communication on WhatsApp was simple and very quick to respond.
Stayed in August 2024
Reviewed: 29 July 2024
Renee
AustraliaThe property is quite isolated however the availability of the property’s van meant that we were able to easily get around the island at any time.
The property had everything we needed, the staff were always friendly and accommodated our requests.
Stayed in July 2024
Reviewed: 24 July 2024
Natasha
United KingdomAttention to detail was slightly lacking in the decor, where you would expect perfection from a 5 star hotel at that price. Some of the flooring paint on the outside areas was a bit messy and had gone over the lines onto the white walls. Just needed that tiny extra touch but I am being picky and this wasn't really a negative. View of the sea was obscured slightly due to the location of the hotel and perhaps not for all of the rooms had this, the island is very hilly so I can imagine this is very difficult to be the same for everyone. Savoury pancakes with mushrooms were a bit odd tasting.
The staff were extremely helpful, polite and knowledgeable. The communication via WhatsApp was a great idea and was responded to immediately by the hotel who could not have been any more helpful even if it was just advice on where the supermarket is. Villa was clean and cleaners came at a time to suit you which was communicated via WhatsApp making planning your day easier. Facilities at the villa were superb, sun loungers, table and chairs and sofa area for sunbathing meant you were spoilt for choice on where to soak in the sun. There was a buggy service which you could utilise to get around the resort, although this only made up of 24 villas so it isn't too big to get around so we didn't utilise this. Private pool was large enough to actually swim in so not just a plunge pool and the view of the sea was partially obscured but still nice. The aircon system was really good, we stayed in the Honeymoon villa which had split floors and both floors had aircon which kept the room really cool. The bed was also a huge plus point as this was huge and really comfortable. Breakfast had enough options for everyone and was healthy inspired. Overall, a really lovely hotel to have stayed at.
Stayed in July 2024
Reviewed: 23 July 2024
Sergio
United StatesMaybe the signaling all signs to get there needs to be improved and also the road to it. Also, the breakfast way to introduce it is not on synch with the high quality of all the others elements that are exceptional. For example the server, who es Avery nice and attentive all the time, brought us water in glasses instead of a bottle , that looked the hotel was saving money to me which I am sure it was not. Also, the bread need to be better quality and show more variety. Maybe a buffet style could be more impressive.
All the people was very friendly and the property beautiful maintained
Stayed in July 2024
Reviewed: 15 July 2024
Carys
United KingdomEverything was perfect
Absolutely perfect in every way. Such a relaxing, peaceful place. We absolutely loved our stay and the kids loved the private pool. The staff were also so friendly and kind. We will definitely book to come again soon. I highly recommend this resort.
Stayed in July 2024
Reviewed: 10 July 2024
Nick
United KingdomThe location was a little far from Fira and Oia. The hotel ran shuttles however hey were expensive. We rented a quad bike to get around which made commuting much easier. The room we stayed in was a honeymoon villa so expected it to be perfect, however the door to the shower had no external handle which meant we had to lever it open from the top.
The place was scenic however the surrounding areas were run down and appeared to be some construction near by. Staff were available on WhatsApp with quick responses at all hours.
Stayed in June 2024
Reviewed: 8 July 2024
Michele
ItalyTransport needed to move around (also to the beach) but always easy to set it up and the room with the pool was so nice that moving around was not so important :)
Staff was always available via WhatsApp for any request such as arranging transport throughout the island. Room was super clean
Stayed in July 2024
Reviewed: 4 July 2024
Botond
HungaryEverything
Stayed in July 2024
Reviewed: 27 June 2024
Cristina
United StatesEverything. It is such a beautiful and peaceful place to stay with my children.
Stayed in June 2024
Reviewed: 11 June 2024
Mukesh
United StatesClose the beach and private
Lovely resort away from clubs etc
Stayed in June 2024
Reviewed: 9 June 2024
Oliver
United KingdomThe gardens are already spacious and attractive but are going to become even better over time
Breakfast was good as was all the catering and our accommodation spacious. Very importantly for myself was that it was designed to cater for my disability. This was further helped by the consideration and help of the staff.
Stayed in May 2024
Reviewed: 2 June 2024
Shennaz
South AfricaThe distance to the city was a little far and the breakfast was very limited with no real choices. It would have been nice if there was a warm pool
We like the resort decor
Stayed in May 2024
Reviewed: 12 October 2023
Nabeela
United StatesThe villas are clean, the staff is attentive and ensures you enjoy your stay.
Stayed in October 2023
Reviewed: 10 October 2023
Ian
United Kingdomprices at the restaurant. isolated if you dont drive, book transfers.
quiet location. excellent accomodation.
Stayed in October 2023
Reviewed: 8 October 2023
Omar
FranceSmall gripe, thought that the breakfast menu was far too rigid, would have preferred an option to have elements of the menu rather than specific dishes. Also thought that having to pay for an espresso from the bar rather than have the filter was a shame. Also, sort the music out guys and read the room, often too loud in the morning and not very good! However, must stress that the quality of the food, as with the whole island, was excellent and sometimes exceptional.
Had a great experience and was well looked after by the staff, too many to mention! From Michael in reception, George in the restaurant, Bimba and Sundaes in the SPA to Vasillis and Argiris driving us around, massive thank you to everyone!
Stayed in October 2023
Reviewed: 28 September 2023
Micheal
EgyptThe stuff was very helpful, the room was very clean and sanitized. We met with the manger and the owner who was so friendly and advised us with places and activities which turned out to be amazing and made our stay in santorini delightful and enjoyable. Highly recommendable!!!!! Special thanks to the owner and all the stuff.
Stayed in September 2023
Reviewed: 24 September 2023
Anne
United KingdomThat it was completely cut off and car hire was essential. The meal prices in the resort were extortionate making it essential to go out in the car and find somewhere to eat. There were no drawers or adequate alternatives for storing non-hanging clothes and only one bedside cabinet for a king size bed. The fact this “quiet” resort was on the flight path into the airport which had not been disclosed to us at any time.
The room was quite large and the outside area was the very best we’ve had anywhere. The facilities in the resort were very good. The staff were very friendly and efficient and the service was good.
Stayed in September 2023
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