Fira, Fira, 84700, Greece
#54 of 115 hotels in Fira
Guests' ChoiceBased on 153 hotel reviews
9.1Cleanliness
9.4
Comfort
9.5
Location
8.5
Facilities
9.2
Staff
9.6
Value for money
8.6
Free WiFi
9.6
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End of dialog contentReviewed: 20 June 2024
Mbirmi
United KingdomI loved my entire stay. The staff were very friendly and accommodating. The location was great for our chosen activities. I used the spa as well and it was great.
Stayed in June 2024
Reviewed: 16 June 2024
Emma
New ZealandVery spacious room and bathroom! Staff very friendly. Pool was great and the breakfast was great. Would definitely stay again
Stayed in June 2024
Reviewed: 11 June 2024
Reinna
United KingdomFacilities, room, bfast, staff went above and beyond to assist us with everything we need
Stayed in April 2024
Reviewed: 1 June 2024
Lavinia
United KingdomDidn't like the fact that I had to pay for the coffee pods I used in the room, and I didn't know that it's wasn't an everyday compliment, as water was. Please make this clear to your guests.
Everything was lovely, the staff were so available and kind, the breakfast was so diverse and lovely food and my room was very comfortable. The whole hotel was extremely clean and tidy. Victoria, the manager, was so lovely, and after Acknowledging about being a solo traveller and my birthday, she was so kind in sending a birthday card and some gifts. THANK YOU TO ALL OF YOU, YOU MADE MY STAY EVEN BATTER.
Stayed in May 2024
Reviewed: 17 May 2024
Gary
United KingdomLadies the rooms have nowhere to sit and do your makeup. They have a mirror in the bathroom that steams up and you are approximately 3 feet from it because of the sink. I addressed this with reception and was basically told to use the bathroom mirror. Would not rate this a 5star. More like a 4-4.5 star. Their sister hotel across the road the Volcano Views was far superior and definitely a 5 star.
Property was clean. Food was excellent. Staff were amazing.
Stayed in May 2024
Reviewed: 9 May 2024
Megan
United KingdomMaybe at times some more staff to come around the pool offering drinks etc.
Beautiful hotel, lovely staff, felt very secluded and calming.
Stayed in April 2024
Reviewed: 13 April 2024
Alistair
United KingdomOnly faults were could potentially offer more food options for kids. And for 5 star a few bits of decorating and updating of tvs.
Almost everything. Lovely location, well set-up. Time of year meant having our own heated pool was essential (main pool cold). Decent gym. Breakfasts good.
Stayed in April 2024
Reviewed: 9 April 2024
Nasruddin
United StatesLove the property
Cleanness, Breakfast, staff, location location location, service, food, pool, everything, this is call Best stay
Stayed in April 2024
Reviewed: 28 February 2024
Khushbu
IndiaNothing in particular
Spectacular location and rooms
Stayed in February 2024
Reviewed: 29 November 2023
Abbie
United KingdomSuch a beautiful secluded hotel, the views are lovely and the staff are so friendly and welcoming
Stayed in November 2023
Reviewed: 18 November 2023
Esther
IrelandThe restaurant food options
The rooms and the whole hotel was beutiful
Stayed in November 2023
Reviewed: 16 November 2023
Sangeeta
United StatesVery helpful staff, clean room, good breakfast. They really took good care of us and packed us breakfast for early morning flights.
Stayed in November 2023
Reviewed: 30 October 2023
Fatiha
GermanyUnless you rent a car, you are dependent on the buses due to the location of the hotels. The buses don't always run according to plan
The facility was very nice. I booked the breakfast, the selection of the buffet was large really diverse. The food was delicious. The staff was very helpful and professional
Stayed in August 2023
Reviewed: 29 October 2023
Joanne
IrelandThe prices of food and beverages in the pool bar and restaurant. The food was excellent and worth it but the price of say a glass of procecco or a cocktail between 18 and 22 euro. Crazy prices everywhere. Maybe a Greek tax on alcohol. Lidl down the road so bought in which was a shame . So no one in the bar ever. Room was good but they badly need a Miirror in the room for getting ready. Also heavier curtains as felt everyone could see us as they walked by.
This hotel was perfect if you like a walk into town each day. Otherwise there is a complimentary shuttle bus there and back. Breakfast was really nice. But the best part were the staff. LEO at reception was,hands down outstanding at his job and the receptionists were always helpful and friendly. Dometries was a super friendly guy at Breakfast and at the pool and everyday the gardener would give you a Rose such a beautiful gesture. So for the staff I would be back.
Stayed in October 2023
Reviewed: 24 October 2023
Ingrid
South AfricaI would like better pillows .
Everything.
Stayed in October 2023
Reviewed: 22 October 2023
Chetan
United KingdomVery cold pool and overpriced drinks.
The front desk staff were extremely friendly and helpful. The cleanliness of all areas and the room was exceptional. Breakfast was amazing with a wonderful variety. The only drawbacks were the very cold pool and overpriced drinks. Easy to get to Fira town centre but be prepared to splash a lot of money on taxis.
Stayed in October 2023
Reviewed: 9 October 2023
Cielito
PhilippinesNone!
The place was so beautiful! The room was clean. Linens and towels smelled fresh and nice. The amenities are good. Food was great. Staff were nice and kind.
Stayed in October 2023
Reviewed: 7 October 2023
Filippo
ItalyPrices for the f&b are incredibly high. I understand the location, and the stars...but 8 euros for 2 espressi in front of the bar, not as a room service for example,is not acceptable
Amazing hotel , and what makes the plus is the staff. Everybody is helpful and ready to help you. A big plus at reception team . I work in hospitality and you can believe me that everything is perfect
Stayed in September 2023
Reviewed: 3 October 2023
Alexey
IsraelBreakfast wasn't very variable. By no means you can't find what to eat in the morning, but not a huge variety of food available. I would like to have more fruits and berries, but you can find usual eggs, cheese and cereals, so not a big deal here. Another point to cosider is that you won't see the famous Santorini sunset from the hotel's territory, you will need to go across the road to be on the cliff with unobstructed view.
The staff is truely awesome. Always smiling, always willing to help and make guest's stay as comfortable and pleasant as possible. We've got an upgrade to suite for free! Hotel's area is big and well maintained, so there is a perfect level of separation from other guests in case you want that. Wonderful reception girls will help you arrange any activity you can dream of. Big thumbs upi for that!
Stayed in October 2023
Reviewed: 30 September 2023
Cragg
AustraliaFood and drink were very expensive as expected so would recommend ordering in some takeaway from town and eat by the pool (make sure you have $$)
Loved every moment with staff being the highlight. Facilities were great and great views from our room. Hourly shuttle into town made everything that little bit easier.
Stayed in July 2023
Reviewed: 17 September 2023
Israel
IsraelThe staff and service was excellent Very friendly and welcoming
Stayed in September 2023
Reviewed: 16 September 2023
Lisa
United StatesWe had a private pool suite and loved how it was split between two rooms Staff is so helpful and nice
Stayed in September 2023
Reviewed: 13 September 2023
Hollie
United KingdomThe bathroom in our room was very dated with a shower over the bath and didn’t feel it matched the beauty of the bedroom. The pillows were far too thick and hard for us so this made the sleep not as comfortable as we would have liked
Lovely property with great facilities. They have a very good gym, nice pool and the toilets and shower rooms were fantastic with lovely products. The staff are all wonderful and definitely provide a 5 star service. The food and drinks in the restaurant and bar are amazing! Would definitely return
Stayed in August 2023
Reviewed: 13 September 2023
Jeffrey
United StatesBeautiful, so clean and well maintained. Roomy.
Stayed in September 2023
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