Main Street, Fira, 84700, Greece
#7 of 115 hotels in Fira
Guests' ChoiceBased on 149 hotel reviews
9.8Cleanliness
9.9
Comfort
9.9
Location
10.0
Facilities
9.7
Staff
10.0
Value for money
9.2
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 14 September 2024
Israel
IsraelThe stuff were incredible and the room was dreamy
Stayed in September 2024
Reviewed: 12 September 2024
Attia
United Arab Emiratesnothing
Food, service, staff, room, view, location.
Stayed in September 2024
Reviewed: 8 September 2024
Naomi
United StatesI just can’t say better things about this place. I would stay every year if I’m lucky to go back to Santorini. Joy, Anastasia and the rest of the staff is top notch and they really make you feel so special and almost like family. Their food was incredible, I did not want to miss any breakfast.
Stayed in September 2024
Reviewed: 8 September 2024
Kostas
United StatesI can’t think of anything.
The view from our balcony was breathtaking; eating breakfast while looking out over the caldera is not an experience we will forget soon. The staff was extremely friendly and accommodating. Their friendliness added great value to our experience.
Stayed in September 2024
Reviewed: 6 September 2024
Stephanie
United StatesNothing
Stunning views, wonderful staff and located right near restaurants and shopping
Stayed in September 2024
Reviewed: 24 August 2024
Sergio
ItalyNothing. Maybe as a small suggestion, to also provide the possibility to have dinner in addition to the lunch, as the selection is very good and could add up to the experience !
Once you arrive to Cosmopolitan suites, you enter into a world of peace and relax. Staff is incredibly kind and client-oriented, I could really feel that my wellbeing was at the center of their work. You are offered a drink when arrived and every day they pass with a bottle of water and an afternoon treat, something small but that gives you that touch you don’t expect! The pool is amazing, the view is heart-warming. The guys working there are absolutely the best ones, big thanks to Joy for her amazing attitude and kindness! A big shoutout goes in particilar to Anuar, who was incredibly kind, careful to any details and accomodating any need we may have had, bringing our stay to the highest level !
Stayed in August 2024
Reviewed: 15 August 2024
Abdul
United KingdomThe hotel needs a little fine tuning on the atmosphere in terms of music and general availability of staff later in the day after 3pm
Joy the daily service provider was amazing her manner smiles and ultra helpful nature was something special the hotel and location was perfect and highlights being more spacious that your usual santorini hotel with a good size pool which is also rare overall great experience
Stayed in August 2024
Reviewed: 14 August 2024
Godstime
Nigerianothing
excellent and loved it
Stayed in August 2024
Reviewed: 12 August 2024
Leslie
United StatesBeautiful property in the middle of Fira. It is a calm oasis with amazing views and service. We loved the accommodations, comfortable room and full amenities.
Stayed in August 2024
Reviewed: 11 August 2024
Jing
AustraliaNo gym
Location, clean and nice room, attached private balcony, internet was fast, breakfast was very good, staff are very friendly
Stayed in August 2024
Reviewed: 4 August 2024
Lucia
AustraliaI can’t fault it
Stunning
Stayed in July 2024
Reviewed: 3 August 2024
Rasendrakumar
CanadaLoved the view the hotel has, the room and the staff especially Kostas who took care of us well and made sure we were comfortable All staff were incredible and the hospitality as well
Stayed in July 2024
Reviewed: 27 July 2024
Agate
NorwayEverything was just perfect!
Everything is just amazing! The view, the pool, the food. the personell and service, the cleanliness, the design of the rooms and hotel! It is all just totally fantastic!
Stayed in July 2024
Reviewed: 19 July 2024
David
United StatesStaff was the best. Friendly and accommodating g.
Excellent.
Stayed in July 2024
Reviewed: 16 July 2024
Alice
AustraliaEverything was perfect!
Everything. The location is unreal, the suites are stunning and the views felt like a postcard! The staff were wonderful, super kind and helpful and nothing was too hard. The most incredible place!
Stayed in July 2024
Reviewed: 11 July 2024
Bethany
United KingdomCocktails are quite slow to be made but that’s only a minor thing.
Amazing hotel, I can see why the reviews are so high! Staff are so friendly and can’t do enough for you, we were only staying for one night as it was the end of our trip travelling the Greek islands and we’d visited Santorini before but we wished we’d stayed longer. It was so peaceful away from the hustle and bustle of the day trippers from the cruise ships, so serene and the view was absolutely incredible. We got a complimentary upgrade which was so thoughtful with a stunning terrace and a jacuzzi, and sparkling wine and a cheese and fruit platter. The pool is beautiful and you won’t want to leave!
Stayed in July 2024
Reviewed: 8 July 2024
Dmitry
United Arab EmiratesHotel is located in the heart of Fira with beautiful view over caldera. Very welcoming and helpful staff. The hotel you don't want to leave.
Stayed in July 2024
Reviewed: 28 June 2024
Corinne
Canadathe staff was incredible! Super accommodating and friendly. Joy and Anwar were exceptional! Would definitely come back. Rooms were very clean and comfortable
Stayed in June 2024
Reviewed: 22 June 2024
Peter
AustraliaBed a little too hard
Location and hotel immaculate Views to die for Staff amazing. So sincere and honest
Stayed in June 2024
Reviewed: 18 June 2024
Pippa
United KingdomWe stayed in the suite the first 2 nights before moving to a queen room. The suite had alot less storage, it needed more.
The staff were the best we’ve ever encountered (and we love good service!). Anastasia and Joy, you outdone yourselves, thank you. Nothing was too much trouble, in fact they were one step ahead, makes all the difference to your holiday! The location was perfect, a short 5 minute walk to the restaurants and clubs but far enough away when you wanted tranquility. The food was incredible, particularly loved the Greek omelette at breakfast and skewers and salad for lunch. We will 100% be back.
Stayed in June 2024
Reviewed: 14 June 2024
Paul
AustraliaThere is nothing we did not like. LOVED the total package
Location was AMAZING. Vista from our balcony and the terrace was MAGICAL. Delicious breakfast which you could have on your balcony or on the terrace. The 'welcome' bottle of bubbles and cheese platter was a lovely SURPRISE. LOVED our room .... the style, design, comfort and cleanliness were SUPERB. Anastasia, Joy and the team were very accommodating with our requests. Their recommendations on dining experiences were on point.
Stayed in May 2024
Reviewed: 23 May 2024
Trevor
United KingdomExpensive drinks
Staff are excellent and location is great
Stayed in May 2024
Reviewed: 15 May 2024
Ada
United StatesRomantic setting, great location, outstanding breakfast. Extremely friendly staff.
Stayed in May 2024
Reviewed: 8 May 2024
Angela
United StatesIt was perfect. There wasn’t anything we didn’t like.
It was like being jn Paradise. It was immaculate everywhere. The views were breathtaking. The Breakfast was outstanding and the staff were just lovely and truly cared if you were enjoying yourself. The hot tub in our room was so nice after taking the hike from Thira to Oia.
Stayed in May 2024
Las Vegas, USA
Saint-Jean-de-Luz, France
Belz, France
Cameron Highlands, Malaysia
Jamestown, USA
Borgo a Buggiano, Italy
Bol, Croatia
Shenzhen, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content