Deluxe room was not deluxe and had a view of a side street with bin collection lorries.

Breakfast was good apart from the fact they dont know how to make a cup of tea. The view made up for it. We found out afterwards that we could have got breakfast for half the price just around the corner.

Stayed in June 2024

Small elevator

Location, staff

Stayed in June 2024

Upon arrival, we were pleased with our accommodations at Ciel Athens. The staff were immediately helpful with any questions we had as tourists, being sure to remind us of the culture around us in Athens. The access to central locations like a wide variety of restaurants and shops is its best highlight. Many markets, souvenirs, and more to see around. An easy walk from the train station (best transportation from the airport), and a short walk to sights like the Acropolis. Additionally, the rooftop bar/restaurant is a very modern location with a beautiful view over the city. Although we didn’t take advantage of the food offerings, there was a variety for many diners. The room we had was spacious for two of us, but could easily have slept another guest. The amenities like a tiny kitchenette were convenient for drinks and food from the super market, with tons of spacious closet space. There were no directions on how to access the safe for storage, so some more accessible instructions on that would be great. Very minimal outdoor noise or disruptive guests were around which made it easy to rest after a busy day. Leaving the location is smooth, as it is right beside a local road for taxis or transfers to access guests easily so they may get to their next destination - whether it be an airport, bus stop, or ferry port. We would definitely recommend this location for people interested in being in the heart of Athens and for a convenient yet comfortable hotel to call home temporarily.

Stayed in June 2024

Very clean and amazing location for all the sights of Athens.

Stayed in June 2024

The lift. I hated the small lift

Clean, friendly staff and location is superb

Stayed in June 2024

Small room, many things in the bathroom were broken, only one very small elevator which was most of the times occupied so we had to go 4 floors up the stairs on foot.

Excellent location

Stayed in June 2024

We wished there was an area to relax and lay down (other than the room). Perhaps a lobby with couches or a day bed area on the rooftop.

Amazing location, modern clean rooms.

Stayed in May 2024

Only one elevator always busy, No mirrors in the rooms. I was given a standard room for the first night. Although I paid for a junior suite and supposed to be upgraded to a senior suite according to booking.com When I objected I was transferred to a junior suite. You have to pay for the luggage storage. Small rooms, very tiny toilet and shower area.

Location is perfect. Very friendly and helpful staff . Hotel very clean. Supermarket few steps The roof restaurant is excellent.

Stayed in June 2024

The room was quite small and not a great view of the acropolis had a giant water tank with big black marks which was not appealing

Very clean the staff at reception and the Bar were fantastic. The bed was very comfortable. Would highly recommend it for this.

Stayed in May 2024

The lift. People staying at the property should have priority over people going to roof top bar. Very difficult to use lift and really hard when you had luggage

Loved the view. It was an amazing room and very comfortable

Stayed in May 2024

It only had one elevator and it was shared with persons visiting the rooftop bar.

The location was great and the staff so helpful and friendly

Stayed in May 2024

nothing!

Fantastic location. Don't need a car. We used the hop on/hop off buss to see more attractions. Acropolis was walking distance. Lots of shops and restaurants nearby. hotel had a wonderful roof top bar as well. Would stay here again and can highly recommend.

Stayed in May 2024

Location. Close to everything

Stayed in May 2024

Liked everything

Very central with fab roof top bar/ restaurant

Stayed in April 2024

Location is excellent, the view from the rooftop bar is good too. The room I booked was quite spacious.

Stayed in May 2024

In fact, there is no elevator (in one existing elevator is always a long queue from the customers of the restaurant located at the roof :) Room is smaller than expected (no space even for closet for the clothes. But we stay just for one night, so it wasn’t great problem for us.

The room is clear. Good location.

Stayed in May 2024

Minor room faults - one of the cupboard door handles was broken, and the toilet roll holder was loose and came off the wall. Otherwise a great stay.

Great location, ample sized room for two people. Good views from the rooftop bar!

Stayed in May 2024

great room nice bed friendly front desk

Stayed in March 2024

Excellent location and beautiful room

Stayed in May 2024

Great location - right in the middle of the city

Stayed in April 2024

Perfect location for short stay, a lot nice restaurant nearby, convenient ...

Stayed in April 2024

A kettle would have been useful in the kitchenette?

Brilliant location in Plaka. We had the City View Suite which was like a little apartment. We’d definitely recommend it. The rooftop bar was our favourite in the city!

Stayed in April 2024

Nothing

Fantastic roof bar and restaurant Great location middle of everything

Stayed in April 2024

The accommodation is steep and has a small elevator, probably only for luggage purposes, not to rely on for people moving due to its lack of speed. We used the stairs for luggage as we had to wait so long for the loft to be available.

In Plaka itself. Very good location. Close to Acropolis area and many restaurants and shops. We had two rooms. The Acropolis view from 3rd floor is with a large water tank in the view. 4th floor is clear and much better.

Stayed in April 2024