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Reviews of Cayo Exclusive Resort & Spa 5 stars

Plaka, Elounda, 72053, Greece

#7 of 129 hotels in Elounda

Guests' Choice

Review score

Based on 133 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.4

  • Location

    9.3

  • Facilities

    9.5

  • Staff

    9.4

  • Value for money

    8.8

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 27 October 2024

    10
    Amazing hotel and the most amazing staff.
    • Leisure trip
    • Family with young children
    • Premium Room with Private Pool Sea View
    • Stayed 4 nights

    The weather was too windy, so take under consideration that it might be a problem if you plan to travel in mid October.

    The room and the view was amazing and the staff was extra helpful and super nice. We felt like they done the best they could to make us feel welcome and to make sure we maximize our fun. The hotel is amazing and built in a very sophisticated and comfortable way. We traveled with a 10 months old and the staff was super considerate and very helpful with arranging all the baby stuff.

    Stayed in October 2024

  • Reviewed: 19 October 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Executive Room with Private Pool Sea View
    • Stayed 6 nights

    breakfast was good, with stunning views of Spinalonga island

    Stayed in October 2024

  • Reviewed: 19 October 2024

    9.0
    Fabulous
    • Leisure trip
    • Couple
    • Superior Room with Private Pool Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing, my only comment would be to consider making it adults only to keep the peaceful feel.

    Stunning hotel! Loved our room with a large lounge pool and the twinkly lights in the main pools. We really enjoyed our stay and the breakfast was excellent. Plaka is a lovely village with some nice restaurants and shops and just a 5 minute walk from Cato.

    Stayed in September 2024

  • Reviewed: 18 October 2024

    10
    Sublime stay, loved it!
    • Leisure trip
    • Couple
    • Premium Room with Private Pool Sea View
    • Stayed 9 nights

    Nothing

    Beautiful views, beautiful room and a lovely area.

    Stayed in October 2024

  • Reviewed: 13 October 2024

    9.0
    Good time
    • Leisure trip
    • Family with young children
    • Executive Room with Private Pool Sea View
    • Stayed 4 nights
    • Submitted via mobile

    The elevator was a bit slow

    The room was wonderful Private pool is a great thing to have The food was great, the restaurant was great Good room service and not very expensive

    Stayed in October 2024

  • Reviewed: 10 October 2024

    10
    Great pools. Comfortable bed. Very good buffet breakfast. Great view. Friendly staff.
    • Leisure trip
    • Group
    • Family Retreat with Private Pool - Sea View
    • Stayed 2 nights

    Pools,bed,breakfast and view.

    Stayed in September 2024

  • Reviewed: 2 October 2024

    9.0
    great stay at cayo for our first time in crete, beautiful resort and very attentionate staff.
    • Leisure trip
    • Couple
    • Superior Room with Private Pool Sea View
    • Stayed 3 nights
    • Submitted via mobile

    nothing

    really nice modern design hotel, spacious rooms, great view and amazing breakfast

    Stayed in October 2024

  • Reviewed: 30 September 2024

    10
    10
    • Leisure trip
    • Couple
    • Superior Room Sea View
    • Stayed 2 nights
    • Submitted via mobile

    we should have stayed more..

    beautiful hotel in a beautiful location for us. staff was great. breakfast was great. they also upgraded our room.

    Stayed in September 2024

  • Reviewed: 21 September 2024

    10
    Excellent staff, amazing views and great food
    • Leisure trip
    • Couple
    • Superior Fam Room with Private pool - Sea view
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in September 2024

  • Reviewed: 16 September 2024

    10
    We had a blissful and relaxing stay!
    • Leisure trip
    • Family with young children
    • Executive Room with Private Pool Sea View
    • Stayed 6 nights

    my only suggestion would be from an energy perspective, we didn't need towels changing every day. I like the idea that you can place on the floor if you need them changing, otherwise they can last a few days.

    Wonderful location with views of the sea and Spinalonga Island. We walked each evening the ten minutes to Plaka village for dinner. The breakfast was amazing! every possible need catered for, from cereal, fresh fruit bar, yoghurts, many types of bread, pastries, cakes, waffles, pancakes, hot food, juices, prosecco! Staff were lovely! wonderful poolside bar for lunch, great food and cocktails! Made use of the gym to account for all the excellent food! The accommodation was very clean, attended to daily as was our little pool. Proper coffee machine, fridge, water provided daily. The accommodation was on many levels to optimise the views, a cable car is provided to take you up. We rode on it to take in the view from the top!

    Stayed in September 2024

  • Reviewed: 14 September 2024

    10
    Incredible stay! The best service!
    • Leisure trip
    • Couple
    • Superior Room Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Nothing!

    Incredible stay! Booked for 5 days rest and had an incredible time. Hotel is beautiful,great bars and restaurants and lovely poolside areas. The views are great also! The standout however are the staff - service is just top notch, super friendly, helpful and go the extra mile. We were very sad to leave.

    Stayed in September 2024

  • Reviewed: 3 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Executive Suite with Private Pool - Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    A beautiful hotel with absolutely stunning views. Has a very new and spotlessly clean feel. The staff were amazing friendly and attentive throughout. The “cable car” style lift was very unique and lovely to use. They have a beach bar which is also great and very comfortable sun beds, with waiter service, which are free for hotel guests. The walk to the beach, beach bar and village is only 10 mins max but there is also a free shuttle that runs all day, on demand, especially if you don’t feel like the walk back uphill. When we booked it in the day at the beach bar, they gave us ice cold water and an ice cold towel while we waited (all of about 3 minutes!!). A true sign of quality. The food in the hotel was good but we ate a lot at the restaurants on the seafront. Many great ones to choose from and beautiful settings. Would highly recommend CAYO and Plaka

    Stayed in September 2024

  • Reviewed: 15 August 2024

    10
    Perfect luxury Greek holiday
    • Leisure trip
    • Couple
    • Executive Room with Private Pool Sea View
    • Stayed 9 nights
    • Submitted via mobile

    It was not easy getting places at the beach - given you pay so much for the hotel they should have a possibility to reserve or come up with another process.

    It was our second time and we loved it just as much as the first. The luxury provided by the hotel in combination with the local Plaka village feeling is perfect for us.

    Stayed in August 2024

  • Reviewed: 13 August 2024

    9.0
    We really loved it. It’s more expensive than the average hotel but it’s worth it
    • Leisure trip
    • Family with young children
    • Superior Fam Room with Private pool - Sea view
    • Stayed 5 nights
    • Submitted via mobile

    Really minor things that wouldn't change our decision, but if I had to say something: There was no shade in the pools (except specific area in one pool), food in the room service was ok. The beach was pretty disappointing, you can use the hotel sunbed only if there are free ones, however, it is open to everyone (not only hotel guests) and if the beach is crowded you might not have a bed.

    The hotel is stunning, we loved the facilities and the space. The stuff is super friendly and helpful. The hotel is super clean. The view is great. We stayed in a private pool room, which was worth it.

    Stayed in July 2024

  • Reviewed: 7 August 2024

    10
    Wonderful holidays!
    • Leisure trip
    • Family with young children
    • Family Duplex with Private Pool - Basement Level - Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing!

    Family Pool villas are amazing! Very modern and luxury! I like that mini bar drinks were included in the price. Wonderful beach !

    Stayed in August 2024

  • Reviewed: 2 August 2024

    10
    Amazing People, Amazing place. Really reccomend it.
    • Leisure trip
    • Couple
    • Executive Room with Private Pool Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The donner, but there is many restaurants arround that are Amazing.

    Amazing spot, private beach and private pool. Close to a small village with restaurants. Amazing personnel, sweet and cosy.

    Stayed in July 2024

  • Reviewed: 2 August 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Room with Private Pool Sea View
    • Stayed 4 nights
    • Submitted via mobile

    We liked everything

    The pool was exceptional , the size of the room and the view were above expectations ! The service was excellent . The staff was willing to help at any time The Kelari restaurant had delicious dishes .

    Stayed in August 2024

  • Reviewed: 29 July 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Fam Room with Private pool - Sea view
    • Stayed 3 nights
    • Submitted via mobile

    Nice location at the end of the bay. Geräte view and nice Staff.

    Stayed in July 2024

  • Reviewed: 12 July 2024

    10
    Stunning property, location & wonderful staff.
    • Leisure trip
    • People with friends
    • Duplex Two-Bedroom Suite with Private Pool - Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Location, amazing staff, room & views

    Stayed in July 2024

  • Reviewed: 30 June 2024

    10
    Gorgeous resort!!!
    • Leisure trip
    • Couple
    • Superior Room Sea View
    • Stayed 2 nights
    • Submitted via mobile

    It was all great!

    Beautiful location, short walk to the beach, great and attentive staff, amazing room with our own pool and gorgeous view of Spinalonga Island and the whole bay!!!

    Stayed in June 2024

  • Reviewed: 14 June 2024

    10
    Stunning views, great facility
    • Leisure trip
    • Couple
    • Executive Room with Private Pool Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Towels could be slightly better in rooms, but that’s all!

    Amazing stay! Clean and new property, great staff, lovely food, great view. The resort is a quick 5 minute walk from Plaka, the loveliest little fishing village. We will be back!

    Stayed in June 2024

  • Reviewed: 7 June 2024

    10
    Excellent hotel and would love to return
    • Leisure trip
    • Couple
    • Premium Room with Private Pool Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Breakfast selection was excellent and staff were very helpful.

    Stayed in June 2024

  • Reviewed: 3 June 2024

    8.0
    Will be back!
    • Leisure trip
    • Couple
    • Superior Room with Private Pool Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Wedding changed the peaceful atmosphere so would have preferred not to stay when a wedding is being held there

    Excellent staff. Beautiful location. First class room with view

    Stayed in May 2024

  • Reviewed: 24 October 2023

    8.0
    Wonderfully welcoming, easy to relax, comfortable
    • Leisure trip
    • Group
    • Duplex Two-Bedroom Suite with Private Pool - Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Uncomfortable terrace area, slightly too modern aesthetic for the surroundings/

    Size and layout of two bedroom Villas. Easily space for 6 guests over three rooms

    Stayed in October 2023

Showing 1 – 25

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