Location was amazing, hotel was beautiful and the staff were very helpful and friendly

Stayed in June 2024

The rain on the Sunday, but even Maria can’t stop that 🤣

From the moment we arrived NOTHING was too much trouble. We were met at the airport and collected in a luxury executive vehicle. We were dropped near the hotel/suite, as there is no vehicular access and were met by a porter who then took our bags for us to our room. We were met by Maria, who took us to our room and explained that we’d been given an upgrade. The room was out of this world. We had our own patio area with indoor and outdoor hot tubs. The outdoor pool had a view over Fira harbour, overlooking the volcano and the most wonderful sunsets! Inside the suite is a smart tv with Netflix etc, a kitchen with fridge, coffee making facilities etc and plenty of bottled water. There was a spacious bedroom, a dressing room and a lovely bathroom with fabulous rainfall shower and not forgetting the indoor hot tub, so you can relax with your favourite wine whilst watching your favourite tv shows!! Breakfast is served in their own restaurant, Sunsha Fiesta which is a stone’s throw away, overlooking the volcano. Fresh croissants, pain au chocolate, rolls and a charcuterie board, coffee and water and then a serving of the breakfast of the day, ie eggs Benedict, avocado and scrambled eggs on toast etc. There are not enough superlatives to describe Maria, she is the most friendly, welcoming lady! Absolutely NOTHING was too much trouble for her. Her knowledge of the island is second to none and she was able to make recommendations and arrangements for whatever excursions or entertainment you wish. Whenever I messaged her, a response was back within 10-15 minutes max. The room was cleaned meticulously daily, all towels changed and the patio area cleaned. There were towels for your sun loungers as well. All staff involved cannot do enough for you. I can honestly recommend Casa Sunsha and definitely Maria to anyone visiting the island. You will not be disappointed and this venue will make your trip worthwhile. We will be coming back for a second visit and wouldn’t stay

Stayed in May 2024

None.

The view and location was perfect. The staff were so polite and friendly, they help you with all your requests. The breakfast was delicious and each day you have a new one!

Stayed in October 2023

The stairs. The walkway between room & the patio.

The View. The Staff. The Breakfast.

Stayed in September 2023

If I had to pick something, it was that there was no iron box but they were super helpful and offered us a steamer. We had a wonderful time and no complaints as such.

Casa Sunsha was incredible. Right in the middle of all the action, in downtown Fira and close to everything and extremely convenient. The room was gorgeous, huge and spotless ! The views were beyond incredible. The staff was friendly, accommodating and extremely gracious. Breakfast was delicious and changed everyday. Irene was so warm and lovely and asked us to whatsapp or call her any time of day or night. Overall it was fabulous, the location, views and the room itself were excellent. I would stay here again and again.

Stayed in September 2023

Serving Tea in the room was not possible since there was no kettle and tea bags although on the site it was mentioned there is. Also, there was no telephone in the room and we should call the staff mobiles.

The hotel is located in the best point in Fira (thira) and the atmosphere is exceptional. The breakfast was great, but compared to 5-star hotels, the choices are limited. The weather and view there are so fascinating. The design of Hotel is Lovely. The staff are friendly and welcoming.

Stayed in September 2023

The cleaning lady could have been a little more accurate.

Its a great location with very friendly - its like a family atmophaere. Would certainly recommend it.

Stayed in August 2023

Professional staff Clean room Comfortable bed

Stayed in August 2023

There’s a few issues that keep it from being perfect. The room wasn’t really soundproofed at all you hear the loud music from the bar from 7pm to 3am so it’s hard to get an early night with the music so loud you hear it word for word(but that’s a part of being very central I guess). The wooden blinds in the Room didn’t close properly and we informed the staff on the first day and it wasn’t fixed so all the sun would come in and wake you up. The hot tub wasn’t heating for the first few days it was eventually fixed and the staff gave us 15% off the restaurant which was nice since we didn’t ask or expect anything. There was a lack of basic things in the room like drinking glasses,silverware/bottle opener and only 2 pillows.Lastly the housekeeping didn’t really speak English so they’d just walk into the room after knocking even though we said “no come back later” which led to some awkwardness of them walking in on us. But even with it’s faults I still recommend this place because the location, food and staff are all amazing. The hotel is still really new so I’m sure they’ll be able to sort out these issues and make the go to hotel in santorini!

We stayed for 5 nights in The “Sea view suite with outdoor jacuzzi”I’ll start by saying the staff are extremely friendly, welcoming and helpful. We were given a complimentary bottle of white wine on arrival. The breakfast is the best.The location is in the middle of all the action and you get the most stunning view in fira. And it’s about a 5 minute walk to the bus/taxi station. The room is also beautiful and clean. The restaurant has really nice cocktails and great food.

Stayed in August 2023

I love the place and hosting . We had all we need and more ♥️ thank you 😊

Stayed in August 2023

I had an amazing stay at this hotel with a breathtaking view of the caldera. The breakfast was outstanding, and the staff provided excellent service. The hotel was brand new and spotlessly clean, giving a sense of luxury and care. My experience here was truly unforgettable, and I can't wait to come back in the future!

Stayed in July 2023

The property came as a pleasant surprise since it had just opened a few days before my stay. The prices this year offer a great opportunity to experience the magic of this place. The mesmerizing view, the incredible energy of the restaurant, and the must-try cocktails and food make it truly magical. The staff is exceptional, making the overall experience unforgettable. Don't miss the chance to visit this enchanting island and the Casa Sunsha Property & bar restaurant.

Stayed in July 2023

This hotel is not for families or anybody that wants to sleep at night. It is called a "hybrid retreat" which basically means there is a bar and restaurant attached to the "hotel" part of the property. Music starts around 11am and really kicks in around 8pm at the restaurant until 2am. I cannot explain how annoying this was. Night after night. Unbearable given the price we paid. The facility doesn't really know what it is. Is it a bar and restaurant? Or is it a hotel? We don't know and the property certainly doesn't know either. In regards to the breakfast there was one choice only each day which was offered. There wasn't a menu, you were simply told we have x for breakfast today. Again, for the price this was not acceptable.

The location really is incredible. Beautiful views of the ocean and the volcano with all of the restaurants and bars in Fira within walking distance. The staff were so helpful, kind and friendly, especially to our 4 year old son who was with us.

Stayed in May 2024

Access to the property - don’t stay here if you can’t climb stairs well

Beautiful view

Stayed in September 2023

The cleaning service, no safe box and water pool with chlorine in the room. Breakfast is ok but not great

The location, the view, the spacious cave rooms and the friendly staff

Stayed in September 2023

The shower was so weak. We asked to fix it , but it was not fixed during our stay. And the water of jacuzzi in our room was cloudy. Maybe the water isn’t refreshed every day…

The hotel staff was so kind and courteous. And the location of hotel and restaurant was very nice.

Stayed in September 2023

It is not recommended to choose a suite with an indoor Jacuzzi as the room is very humid.

prefect location

Stayed in September 2023

Everything is perfect.

Excellent location, romantic and interesting accommodations. Mystical and spa like. Excellent, unobstructed views of the sea, volcano and sunsets.

Stayed in September 2023

There are no comments available for this review

Stayed in November 2023

There are no comments available for this review

Stayed in October 2023

There are no comments available for this review

Stayed in October 2023

There are no comments available for this review

Stayed in October 2023

There are no comments available for this review

Stayed in August 2023

There are no comments available for this review

Stayed in September 2023