Skip to main content
  1. Hotel reviews homepage
  2. Greece hotel reviews
  3. Macedonia hotel reviews
  4. Thessaloniki hotel reviews
  5. Reviews of Imperial Plus Urban Smart Hotel Thessaloniki

Reviews of Imperial Plus Urban Smart Hotel Thessaloniki This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

8 Egnatia, Thessaloniki, 54626, Greece

#16 of 78 hotels in Thessaloniki

Guests' Choice

Review Score

Based on 1522 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.1

  • Facilities

    9.2

  • Staff

    9.3

  • Value for money

    9.0

  • Free Wifi

    9.3

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: June 17, 2024

    10
    Excellent hotel and great value for money
    • Business trip
    • Solo traveler
    • Deluxe (King Bed) Backyard View
    • Stayed 2 nights

    The bathroom was modern and spotlessly cleaned, but the sink is very small and a bit awkward to use.

    The reception is small but elegant and stylish, staffed by smart and highly professional people. My room was ultra modern, with lots of nice touches, like the electronic curtains and black-out blind. Breakfast was very good with lots of choice. The whole building was spotless. The rooftop bar is very nice with a good atmosphere, and while the view is not the best, you don't have to look at it.

    Stayed in May 2024

  • Reviewed: June 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Deluxe (King Bed) City View
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothng

    Everything

    Stayed in June 2024

  • Reviewed: June 12, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Deluxe (King Bed) City View
    • Stayed 1 night

    the air condition was not good enough

    Stayed in June 2024

  • Reviewed: June 10, 2024

    9.0
    Very nice staff, trying to provide all answers and very helpful
    • Business trip
    • Solo traveler
    • Deluxe (King Bed) Backyard View
    • Stayed 4 nights

    It is a pity that there is no electric kettle in the rooms, allowing you to prepare tea and other drinks free of charge. There is no traditionally offered mineral water - apart from the paid one in the fridge.

    Tasty and varied menu offered during breakfast. Convenient location in terms of availability of urban transport - both to the airport and for communication within the city. Bus stops near the hotel

    Stayed in June 2024

  • Reviewed: June 8, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe (Twin Bed) City View
    • Stayed 3 nights
    • Submitted from a mobile device

    Very nice, clean and modern hotel. Kind staff taking care of all details. Great variety at breakfast. Good location within a walking distance to most of the sights.

    Stayed in June 2024

  • Reviewed: June 7, 2024

    10
    Definetely recommended.
    • Leisure trip
    • Couple
    • Deluxe (King Bed) Backyard View
    • Stayed 2 nights

    Clean and cozy room, with comfortable bed. Exceptional staff. Good breakfast. We are grateful to the receptionists who allowed us to extend our stay in the same room. Many thanks.

    Stayed in June 2024

  • Reviewed: June 3, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe (King Bed) City View
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Everything, very clean and comfortable hotel, welcoming reception team, very good breakfast, great value for money.

    Stayed in June 2024

  • Reviewed: May 28, 2024

    8.0
    Great value for money and great location.
    • Leisure trip
    • Couple
    • Deluxe (Twin Bed) City View
    • Stayed 3 nights

    Nothing. Could use a tea kettle thought. British thing.

    Hotel was very clean and well located. Staff were pleasant. Love the smart additions of electric blinds and curtains. Now I have to buy them for home. Location to train station was excellent, 10 minute walk. But central to all the main attractions by walking also. Excellent for a well priced room at the heart of the city. Breakfast was good and well staffed.

    Stayed in May 2024

  • Reviewed: May 26, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Deluxe (King Bed) City View
    • Stayed 3 nights
    • Submitted from a mobile device

    .

    Stayed in May 2024

  • Reviewed: May 23, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe (King Bed) Backyard View
    • Stayed 3 nights
    • Submitted from a mobile device

    Pleasant staff, super modern, super clean rooms and many breakfast options. . Rooftop bar is a very nice plus!

    Stayed in May 2024

  • Reviewed: May 21, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe (King Bed) Backyard View
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent

    Stayed in May 2024

  • Reviewed: May 12, 2024

    8.0
    Very good option to stay in Thessaloniki
    • Leisure trip
    • Solo traveler
    • Budget (King Bed) Backyard View
    • Stayed 3 nights

    Breakfast could be more complete. Cannot manage with an elevator where only 2 people fit... takes ages to get to your room.

    I really liked the size, comfort and how clean everything was. The breakfast was quite OK and it was easy to use it as a base to explore Thessaloniki. The staff was helpful and all worked well.

    Stayed in May 2024

  • Reviewed: May 7, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe (King Bed) Backyard View
    • Stayed 1 night
    • Submitted from a mobile device

    Modern room, clean

    Stayed in May 2024

  • Reviewed: May 7, 2024

    10
    Good location. Super modern hotel. Newly modernized. Everything is done with a click of a button.
    • Leisure trip
    • Couple
    • Deluxe (King Bed) City View
    • Stayed 3 nights
    • Submitted from a mobile device

    The AC was great, bed comfortable, breakfast good, staff great.

    Stayed in May 2024

  • Reviewed: May 4, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe (King Bed) City View
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel does not have its own parking, we had to use a very busy parking garage across the street and the price was 25 EUR per day.

    The room was clean and spacious, and the breakfast was good.

    Stayed in May 2024

  • Reviewed: May 2, 2024

    9.0
    Clean, central, friendly staff and mediocore breakfast.
    • Leisure trip
    • Family with young children
    • Deluxe (King Bed) City View
    • Stayed 1 night
    • Submitted from a mobile device

    Parking space, I specifically filtered all the hotels with parking spaces and still I had to park somewhere private. (It did say that the parking is not provided but they should remove the parking space so when people filter hotels with parking, this hotel should not show up)

    Very clean and central, comfortable rooms.

    Stayed in May 2024

  • Reviewed: April 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Family (Single+Twin Bed) Connnected Suite City View
    • Stayed 1 night

    Parking place. Too complicated and too expensive.

    Furniture!

    Stayed in April 2024

  • Reviewed: April 28, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe (King Bed) City View
    • Stayed 2 nights
    • Submitted from a mobile device

    Parking not available at facilities

    Perfect location, clean facilities,

    Stayed in April 2024

  • Reviewed: April 20, 2024

    9.0
    The hotel is very comfortable.
    • Leisure trip
    • Family with young children
    • Family (Single+Twin Bed) Connnected Suite City View
    • Stayed 1 night

    The lack of parking or valet service is definitely a disadvantage. I parked my car on the street next to the hotel, and it got deeply scratched. I noticed that other guests' cars were scratched too. I advise the hotel authorities to take action on this matter and, if necessary, involve the police.

    We're staying at this hotel for the second time. Its location is great. The rooms are comfortable; we stayed in the family suite. The breakfast was abundant and varied, at a sufficient level. The staff is friendly and helpful. It's definitely a hotel I'll stay at again when I come back to Thessaloniki

    Stayed in April 2024

  • Reviewed: April 15, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe (King Bed) City View
    • Stayed 10 nights

    Breakfast was almost the same every day.

    It was a very comfortable room. The personnel of the hotel is very kind. the location of the hotel is very convenient, located in the center, close to the beach․

    Stayed in April 2024

  • Reviewed: April 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe (Twin Bed) City View
    • Stayed 3 nights

    There is no parking place, the have two elevators. unfortunately only small one is arriving to ground floor. Big one is not coming to ground floor. Reception is small. Street view rooms are much better than backyard view. Backyard view is a wall of opposite building

    Very clean rooms, breakfast, size of room, location, reception staff.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    8.0
    Good but breakfast disappointed.
    • Leisure trip
    • Family with young children
    • Deluxe (King Bed) Backyard View
    • Stayed 4 nights

    Breakfast was only average

    Polite staff and clean, practical hotel.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    We loved it! And would stay again! Highly recommend, worth the money.
    • Family with young children
    • Deluxe (King Bed) City View
    • Stayed 1 night
    • Submitted from a mobile device

    We could hear the neighbors quite loud, but only for minutes, even though there are very good soundproof nice big windows, you could hear the street, but it's extremely busy 4 way road. But it's very little con to so many pros.

    Both shifts at reception were super nice and efficient. We loved the modern details of the room (USB chargers, light set ups...) in-built bidet, blackout electronic curtains. Very clean. Location good, easy walk to restaurants in Ladadika. 2 modern comfortable lifts, bigger and smaller. I liked the open street view.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    8.0
    Nice hotel; friendly staff.
    • Leisure trip
    • Solo traveler
    • Executive (King Bed) City View with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Location was a little far from main city cultural activities. Breakfast was just okay.

    I had a fabulous room on the 8th Executive Floor. Beautiful balcony, unfortunately it had too much sun in the afternoon. Staff were very kind and very helpful.

    Stayed in March 2024

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!
gogless