BIEN DESIREE, 97118 Saint-François, Guadeloupe
#9 of 14 hotels in Saint-François
Guests' ChoiceBased on 2 hotel reviews
8.0Cleanliness
8.3
Comfort
8.3
Location
7.8
Facilities
8.0
Staff
8.2
Value for money
8.1
Free WiFi
5.6
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Reviewed: 10 March 2022
Lucia
Italy- [x] The place is beautiful and inserted in a tropical forest setting but for the price several things didn’t match expectations. In terms of amenities /utilities, out of 10 plugs 1 was working; no hand soap, no cleaning soap, 1 roll of toilet paper (consider 2 guests for 4 nights), no olive oil/ oil to cook Be mindful there are really a lot of mosquitoes and bugs so come prepared with repellent and cream for bites (even in the pans cabinet we found a cockroach). There are no mosquito nets on the windows so you have to keep all the windows closed at all times which is really a shame as the surrounding view is great. If you have trouble sleeping bring ear plugs as the noise from the birds is really loud at night. Overall communication was really difficult with the host (there is nobody in the property), as an example we were told the cleaning fee was not included and we would have to pay 35 euros or clean the place. As we didn’t have cleaning soap we tried contacting the host in the 2 days prior to our departure with no success until she finally picked up the night before leaving to agree that as there were no cleaning products in the lodge we would be excused to do this. The place is really beautiful but not worth the money.
Stayed in March 2022
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