Maybe the loud music from the bar below

Everything... it is a unique place in Gibraltar... really near the city centre

Stayed in August 2023

The room smelled a little damp, the ship is obviously quite old and could do with some general maintenance. The shower head was broken and the wardrobe door kept falling off its runners.

Location is great, and the bar on the sundeck was a nice place to sit on the evening. Staff were very friendly and the welcome drink was a nice touch.

Stayed in May 2023

Bed & Pillows need replacing and wasn’t conducive with a good nights sleep

Central location and a different take on hotel accommodation. The staff were excellent and offered a professional service

Stayed in August 2023

Nothing

Location, staff everything was lovely

Stayed in August 2023

Nothing at all

Great experience!

Stayed in July 2023

Beds were way too soft, not that comfortable Flooring lino in bathroom was ripped and not repaired ( considering 4 * ) Bathroom could have had a door as the open plan a bit intrusive

Breakfast was Excellent, huge choice and views Location was amazing and easy reach to harbour bars and restaurants also 10 minute walk to centre

Stayed in July 2023

No door on bathroom!

Food, staff, location and facilities

Stayed in July 2023

None

Amazing Gary and staff

Stayed in July 2023

The attitude of the bartender was somewhat arrogant when we arrived for our welcome drink. An attitude of.... not another welcome drink. Not the welcome we were expecting.

The Hotel was quite interesting for us. A good alternative being on the ship was an interesting change. Our room was large with a generous sized terrace. The buffet breakfast was quite good with the service being excellent.

Stayed in July 2023

Can't turn off the ventilation in the room (separate to the AC) meant the room was always frigid. They offered me a heater! In July! Restaurant never displayed a menu and when you asked for one it was like you had kicked their dog. Very annoying giant telephone / control panel that took up the entire side table and couldn't be moved.

Lovely room, great view and location. Pool deck was very nice. Reception very helpful Glass of champagne on arrival was nice.

Stayed in July 2023

Nothing not to like really although maybe a little on the pricey side, I think an all inclusive package would be ideal for this venue.

We paid for breakfast, a little on the pricey side but in keeping with the ambiance of the hotel, Cava for breakfast for example, Great location and lots going on around the yacht places to eat/drink dance sing etc.

Stayed in June 2023

I’m nit picking, but alcoholic drinks are expensive, especially when you can buy it so cheaply on the island.

Everything. The greeting on arrival, the room, the staff, the very comfortable bed, the shower, breakfast, the list just goes on.

Stayed in July 2023

Everything seemed new and fresh, my room was large, location is great. What I liked best was that the staff knew what I liked after only 1 day. Also, I had 1 complicated issue, and they understood it perfectly. They are experienced and friendly.

Stayed in July 2023

Everything

Fantastic

Stayed in July 2023

The carpets because wheelie suitcases didn't move that easily on them. I heard that those in rooms facing the water were woken up by crazy building works which was unpleasantly noisy, so I'm glad we were the other side.

The staff were very friendly and helpful. The breakfast was nice. The happy hour was excellent value.

Stayed in July 2023

The location was great near to great bars and restaurants. I really enjoyed the pool bar although it shut at 7 which was not so good. Nobody showed us how to indicate to housekeeping that the room was ready to be serviced . You had to do it on the phone I had no idea !! I can't stand the small milks, teas and coffee packets you get in rooms please put some better products and fresh milk in the fridge!! The Sunborn is a 5 star hotel so please address this . Overall it was lovely.

Stayed in June 2023

I loved the position of the Sunborn. To be able to look out of the windows and see all the yachts and the sea was amazing. Watching planes take off and land was awesome. It was also lovely to see the business of the harbour. The food was excellent in all areas. The staff were very welcoming I couldn't fault the Sunborn. Everything you requested was attended to and delivered. All the staff were very professional at all times

Stayed in July 2023

outside bar closed at 8 main bar deck closed all time was there were we wanted to watch the sunset from there casino was closed / non existent to us we all got new clothes to dress up but no where on ship to go as no entertainment on Sundays not sure if we new this re entertainment may have missed it all in all bit disappointed but the rooms were great

Rooms were very good and better than expected

Stayed in June 2023

Cool experience and staff were very nice. Walking distance to the border. They had a vegan breakfast and lovely exotic fruits. Staff were lovely, especially Jan at bar and staff in Reception.

Stayed in June 2023

Quite a small pool located near a bar so felt like you were being watched every time you got in

The Sunborn was clean , close to restaurants and delivered a high standard

Stayed in June 2023

Need some sun umbrellas on the roof terrace

Great location, nice big room

Stayed in June 2023

I had been before and found that the service was just the same

Stayed in June 2023

We didn’t really like the bed. Someone should have explained that if we open the patio doors and they aren’t fully closed. Although we thought they were. The AC won’t come back on. We had to call for service and he quickly discovered the problem. Thankful they came right away and took care of it.

Overall the room was good.

Stayed in June 2023

The yacht

Stayed in June 2023

Nothing

Position is excellent

Stayed in June 2023