Skip to main content
  1. Hotel reviews homepage
  2. UK hotel reviews
  3. Stoke on Trent hotel reviews
  4. Reviews of Zams rooms

Reviews of Zams rooms 4 stars

101 Bucknall New Road, Stoke on Trent, ST1 2BG, United Kingdom

#11 of 14 hotels in Stoke on Trent

Guests' Choice

Review score

Based on 173 hotel reviews

6.1

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    7.0

  • Location

    6.7

  • Facilities

    6.7

  • Staff

    7.0

  • Value for money

    6.6

  • Free WiFi

    4.5

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 19 May 2024

    7.0
    Good stuff
    • Leisure trip
    • People with friends
    • Budget Twin Room
    • Stayed 1 night
    • Submitted via mobile

    .

    Was a good host, decent facilities and good location for city centre and close to the local wetherspoons so on to a winner

    Stayed in May 2024

  • Reviewed: 15 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    I was room 3 above the shop sign, so there was alot of vibration but other wise it was OK x

    Room was very clean , bed was comfortable.

    Stayed in April 2024

  • Reviewed: 19 December 2023

    5.0
    Just about ok but wouldn’t choose again
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    No bedside lights, only the main light which was very bright. Quite expensive in relation to facilities and the location. Room very basic

    Clean and use of shared kitchen facilities

    Stayed in December 2023

  • Reviewed: 2 November 2023

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    There is a bin at the entrance. the first thing you meet is the stink. Kindly relocate the big bins.

    Stayed in October 2023

  • Reviewed: 29 September 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathrooms need some attention but no deal breaker. Just a shame as the rest of the place was very good. 👍

    Stayed in September 2023

  • Reviewed: 23 June 2023

    6.0
    Acceptable
    • Business trip
    • Solo traveller
    • Budget Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No hot water for the shower, shower leaking everywhere. Not very clean floors,. Room doors looks like anyone could just get in with one kick. All night someone was walking up and down and you can hear everything. Floor is creaking. I wouldn't stay there again. Bed not comfy at all. No one emailed me with key code before I arrived. So I was a bit panicy when I arrived at 11pm and that ring door bell didn't work and no one was replying on booking messenger

    Only thing that it was half price than everywhere else

    Stayed in June 2023

  • Reviewed: 29 May 2023

    5.0
    Needs a good scrub
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    The whole place needs a good scrub. The bed was too short and mattress needs replacing Very noisy internally and externally

    Kitchen area was useful

    Stayed in May 2023

  • Reviewed: 30 April 2023

    7.0
    Was good for what I needed.
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 2 nights

    A few more hooks on doors/walls for clothes/towels would have been useful.

    In a bit of a run-down area, but a very short (5-10 mins) walk along a main road into the city centre - where my meetings were and plenty of cafes/restaurants etc. Room and facilities were clean and tidy.

    Stayed in April 2023

  • Reviewed: 5 December 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Budget Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No hot water in the morning, room smelled of smoke, had people shouting in the corridors in the middle of the night

    Low price, relatively clean, comfortable beds.

    Stayed in December 2022

  • Reviewed: 19 October 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Budget Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I was most upset that Port Vale only managed à 2-2 draw against Forest Green of all teams.

    My sleep.

    Stayed in October 2022

  • Reviewed: 7 September 2022

    7.0
    Despite a couple of negative aspects about my stay at Zam’s, there were also many positives.
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room looked out onto a main road which was noisy in the morning, as were the 2 guests in the room next to mine, who woke me up at 5am talking loudly and closing doors noisily.

    There was no breakfast included in the booking. The property where my room was situated is in an area that seemed quite run down, but the inside of the building was quite welcoming. The staff I met seemed friendly and helpful.

    Stayed in September 2022

  • Reviewed: 4 August 2022

    7.0
    Pretty good if all you want is a bed and shower.
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The vibe was quite janky. Nothing seems built quite right, for example the doors don't quite fit their frames. The showers kept falling off the wall. Slightly dirty

    Cheap and comfortable bed.

    Stayed in July 2022

  • Reviewed: 1 August 2022

    5.0
    Good value but could use some additional touches and more accurate description
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was missing a few things that would have made the stay much more comfortable. We only had one small towel for 2 people. No mirror in the room. Thin paper blinds on the windows which did nothing to keep the light out - some decent curtains would go a long way. Also it was not clear on the listing that it's a shared bathroom and kitchen - no toiletries provided either as it says on the listing.

    Bed was comfortable, room itself was clean, great location for getting into Hanley. It was good value but be aware it's not a hotel, more like a hostel with private rooms.

    Stayed in July 2022

  • Reviewed: 29 July 2022

    7.0
    Last minute booking so grateful for late arrival.
    • Business trip
    • Solo traveller
    • Budget Double Room
    • Stayed 1 night

    No en suite. and disturbed by other residents.

    Staff helpful but the room was very basic but clean and tidy.

    Stayed in July 2022

  • Reviewed: 2 January 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 3 nights
    • Submitted via mobile

    shared bathrooms

    Stayed in December 2021

  • Reviewed: 9 December 2021

    6.0
    nice room too noisy
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    no on suite room was above a shop and door was shaking the room every time it was closed

    spacious room decent tv

    Stayed in December 2021

  • Reviewed: 6 November 2021

    7.0
    Good
    • Leisure trip
    • Group
    • Budget Double Room
    • Stayed 1 night

    Support by staff. Very friendly.

    Stayed in October 2021

  • Reviewed: 28 October 2021

    7.0
    Mixed views
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Key code sent was incorrect. Can’t see why correct code plus WiFi password weren’t included in the email we were sent by owner. His listed phone number is incorrect so we, as others have also done, sought assistance from the friendly shop worker. Despite what is stated on the listing the room does not have a private entrance and the on site parking is simply on local and crowded residential streets. Plus no mention that there are no private bathroom facilities. A pity because otherwise this is an affordable and decent place to stay

    Good value plus free tea and coffee was a nice touch

    Stayed in October 2021

  • Reviewed: 14 October 2021

    5.0
    horrible
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 1 night

    the whole room was a bad smell

    nothing

    Stayed in September 2021

  • Reviewed: 5 September 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Budget Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No notification of door key code. No note of WiFi password. No note of telephone contact no on Booking.com Had to ask shop owner to contact ‘Zam’

    Cheap, clean, convenient location, able to access room in late evening

    Stayed in September 2021

  • Reviewed: 26 August 2021

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Budget Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It said it was 7.5 miles to alton towers but it was 15 :/ Didnt state it was a shared bathroom The walls are really thin so got woke up at 3am by lads coming in from a night out

    It was really clean

    Stayed in August 2021

  • Reviewed: 9 July 2021

    5.0
    It was ok
    • Leisure trip
    • People with friends
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was ok. Shop down stairs was handy. The WiFi didn’t work. Messaged and the guy new about it and said it because of where my room was. Well what use was that to me??? No alcohol aloud in the property??? Really? Coffee available in the morning. With no milk 😂😂. Value for money is there. But ask I’m advance if the WiFi reaches the room you booked.

    Stayed in July 2021

  • Reviewed: 12 June 2024

    1.0
    Look elsewhere
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    He kept my deposit of 50 quid for no reason

    Nothing

    Stayed in June 2024

  • Reviewed: 14 April 2024

    3.0
    Poor
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Smelt of smoke when it said no smoking Bedding was dirty hairs and makeup Someone was cooking and cleaning at 2 in the morning

    Location was good...

    Stayed in April 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!
gogless