52 Poland Street, Westminster Borough, London, W1F 7NH, United Kingdom
#418 of 1,010 hotels in London
Guests' ChoiceBased on 6556 hotel reviews
8.0Cleanliness
8.4
Comfort
8.4
Location
9.6
Facilities
8.0
Staff
8.9
Value for money
8.0
Free WiFi
8.1
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End of dialog contentReviewed: 1 May 2024
Ro
ArgentinaMaybe its a little small. Maybe it could have in one of the walls a wardrobe to put your luggeage.
I think the room was small but very practical. The shower was nice and I liked the hot water and coffe
Stayed in May 2024
Reviewed: 1 May 2024
Mhairi
United KingdomThe room was tiny, for a couple it was a squeeze, we only had one case and basically had no floor space and the toilet just felt really cramped
Location was fantastic, staff are great, beds super comfortable
Stayed in May 2024
Reviewed: 1 May 2024
Christine
United KingdomThe room was far too small. If it didn’t have a window I’d have thought it was a cupboard.
This property was in a great location. Close to everything.
Stayed in April 2024
Reviewed: 1 May 2024
Alexander
AustraliaFantastic location. Rooms are modern and clean. Great value for money. Would definitely stay again
Stayed in April 2024
Reviewed: 29 April 2024
Yoav
IsraelThe ac in our initial room wasn’t working properly and also the room was tiny for a couple- also there was a lot of dust everywhere
Very helpful staff, rooms in good condition
Stayed in April 2024
Reviewed: 29 April 2024
Grace
United KingdomThe TV was quite laggy we couldn’t get netflix to work or to connect our phones to do a screenplay. Other apps like All4 wouldn’t work so we could only watch bbc iplayer which was ok. The buffet is a bit of a let down too it’s quite small and not what I was expecting.
This hotel has an amazing location, the bed is super comfy and the shower was powerful and hot. The staff were overly friendly and respectful, i liked the small added freebies of tea and hot chocolate.
Stayed in February 2024
Reviewed: 29 April 2024
Lauren
AustraliaSafe were all wonderful
Stayed in April 2024
Reviewed: 27 April 2024
Charla
BelgiumCost, having bed against wall (couldn’t get out easily), no free shuttle to/from airport/train station
Staff, free water, great location
Stayed in April 2024
Reviewed: 27 April 2024
Arielle
CanadaCouldn't open my large suitcase fully in the room unless put on the bed because of the size of the room
Very convenient location. Attentive and nice staff : front desk, café
Stayed in April 2024
Reviewed: 26 April 2024
Randy
United StatesRoom too small
Very clean, great wonderful friendly staff & great location
Stayed in April 2024
Reviewed: 25 April 2024
Naadia
United KingdomThere was not much space to store luggage or to hang up clothing/jackets. The room was small in the sense there was very little space to manoeuvre in when you have 2 people with suitcases.
The hotel was clean and centrally located, it was easy to find and had all the amenities we were looking for.
Stayed in April 2024
Reviewed: 25 April 2024
Annetta
SwitzerlandIt was not possible to open the window to get some fresh air, but this was a minor issue
Location was excellent, the room was a little small but quite adequate for a single person and a one night stay.
Stayed in April 2024
Reviewed: 24 April 2024
Kevin
United KingdomNo window opening …. fresh air would have been nice. Privacy glass relating to toilet inadequate.
Easy to access, comfortable room - bed and bathroom facilities excellent.
Stayed in April 2024
Reviewed: 23 April 2024
James
United KingdomRoom could use a safe, bathroom a little cramped but reasonable value for money given it's London.
Friendly staff at reception, functional room, clean, great location for my purposes.
Stayed in April 2024
Reviewed: 23 April 2024
James
United KingdomHotel was clean and rooms were clean and comfortable.
Stayed in April 2024
Reviewed: 23 April 2024
Hayley
United KingdomNothing
Room was small and compact but that’s what we were expecting. Nice and clean room, top shower, great choice of tv channels, too location, nice little bar
Stayed in April 2024
Reviewed: 23 April 2024
Jane
United KingdomThe only things we could fault were our noisy neighbours tumbling into their room at 4am, and the slightly extreme coziness of our room
The location couldn’t have been better for our theatre visit. Our room was spotlessly clean, powerful shower and helpful staff - I couldn’t find the air con controller but a quick call to reception put me right. Plenty of good eateries on the doorstep.
Stayed in April 2024
Reviewed: 23 April 2024
Steph
United KingdomNo issues
Easy to find, great location
Stayed in April 2024
Reviewed: 23 April 2024
Kevin
United KingdomStaff so helpful! All excellent
Stayed in February 2024
Reviewed: 22 April 2024
Magnus
IcelandThe rooms are REALLY small
Friendly and helpful staff
Stayed in April 2024
Reviewed: 21 April 2024
Thompson
United KingdomNothing
Clean tidy room stored our bag for us when we checked out.
Stayed in April 2024
Reviewed: 21 April 2024
Stephen
United KingdomThe double rooms allocated was poor/ tiny/ like 10ftsq size, no windows and heating/aircon was not sufficient. The shower and toilet however is very good but also very small space. Not ideal for person with disabilities.
The location is excellent
Stayed in April 2024
Reviewed: 21 April 2024
Rowe
United KingdomI booked two nights but couldn't have managed to sleep there twice - the room has hardly any space, less than half the size/space compared to that of a small camper-van. I felt like I was in a cupboard.
Lovely friendly staff, perfectly clean and technically the 'rooms' had all required facilities. Location is perfect.
Stayed in March 2024
Reviewed: 21 April 2024
Katy
AustraliaThe bed was very uncomfortable and stiff.
Fantastic location - so easy to get around central London. Staff were fantastic on check in.
Stayed in April 2024
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