Nothing to report.

There were 13 of us split between 3 dorm rooms with 6 beds each, and we found the rooms sizeable. Each had a locker per person, and there was a shower room and toilet in each of the rooms. Location was great, would stay again.

Stayed in May 2024

Nothing

Security and rooms

Stayed in May 2024

Specific location of the building seems to be inside one of the busiest streets playing loud music until late evening / early morning with little to no soundproofing. It can also get quite hot and smelly in a fairly small space for 8 people so windows need to be kept open, which doesn't help with the noise.

General area location is central so you're near everything

Stayed in May 2024

The room was really small for 4 people and the shower didn’t have any hangers or space to leave your things

The location is amazing and the staff really welcoming

Stayed in May 2024

The noisy life during the night. Many bars side to side, good location to walk to the main attractions but during the night it was hard to sleep.

I really appreciated the warm and friendly service at the reception desk. Also, I enjoyed the variety of milk options available at the restaurant, and the quality of the pizza was great. If possible, I would have preferred a smaller size, though.

Stayed in May 2024

during the close hour of the bar, there is no place to eat or refill water. It would be great if a kettle and a microwave could be placed at the reception.

- Perfect location and easy to fine - have a bar to stay during the day and with water to refill - clean bed and sheets, toilet and bathroom - comfortable bed

Stayed in April 2024

NO KITCHEN!! Not even a kettle. I'm diabetic, like to make my own meals, don't drink so not interested in pubs.

Nice clean hostel, easy to find. A bit noisy as lots of pubs etc around. Would stay there again.

Stayed in April 2024

Common area closed very early

Clean and central.

Stayed in April 2024

No parking in the property- nearest is 8-min walk (NCP). It was a struggle with luggage, stroller and kids + drizzle.

Just 3-min walk to Liverpool ONE, close to Jollibee (Filipino fast food), right in Mathew st (Beatles), clean room, friendly staff,

Stayed in April 2024

Just door code issues. And the rooms could be a little more decorated and cosy. They are very basic, but again, value for money and beds where OK for what you pay for, and is in the heart of Matthew Street. Bar should stay open later in my view they close a little early for those who are on their holidays there.

Staff where lovely and accommodating. Problem getting in after being out as code didn't work, but the manager was kind and apologetic and gave complimentary coffee. But, was very annoying as couldn't get in on first night and was cold. I had to go and then return later on when opened in early morning. Is noisy there, but to be expected as it is Matthew Street. Good value for money and the staff are really nice overall. Would be a great place for groups even on a few nights out in Liverpool as one night there is cheaper than a taxi home if you lived in the Wirral or other places in Liverpool. Will definitely stay again.

Stayed in April 2024

It was what it was. I didn’t book it expecting five star hotel standards.

Location and price

Stayed in April 2024

The dormdoors were extremely noisy. You woke up every time a dormmate returned, all through the nights. Some isolation would help!

Very nice, friendly and helpful staff. Elevator.

Stayed in April 2024

Good location price was good drinke were good and not to dear

Stayed in April 2024

The showers have always been a problem.. the grout is very dirty and it's so easy to keep it clean ( I have a cleaning Co and the amount of times the units are cleaned per week this shouldn't be a problem) mould on the shower ceiling too.. skirtings always dirty and window frames mouldy

Stayed here numerous times.. love the location.. the staff and the very comfy beds

Stayed in April 2024

People should able to block , for bottom bed if they had a surgery paper or handicape.it was really hard for me to climb up. And even if there is no kitchen please at least put two microvave some suitable place . 🙏🙏

Location , building , stuff

Stayed in April 2024

got the only room without a window

central location, you get what you pay for

Stayed in February 2024

The lift was broken and I was on the 4th floor 😅💔 My pillow was as thin as a wafer 💔😢

The staff were amazing. So helpful and friendly, nice bar, great location.

Stayed in April 2024

Nothing

Great location

Stayed in April 2024

The lift had broken.which we were notified the day before. But upon check in. We were told it still wasn't working and we were on the top floor. My daughter has a torn acl and really struggled with the steps, something she has been told to avoid through physio and a specialist. When we mentioned this to reception we werent given the option to swap rooms which wasn't ideal. Also our room didn't have a window just a sky light which didn't open and the room was very stuffy. We were all issues separate door codes. But it was pot luck which one would let us in to the building out of hours and into our room. None would let us into the building luckily someone was on reception and we had tried the codes before heading out for the evening and warned them non of them worked which we were told should do later on but they didn't. Breakfast that we paid for was very basic and everything had run out and hour before checkout so we ended up having to go else where for Breakfast and pay again

The location was perfect. Rooms had everything you needed for a short stay

Stayed in April 2024

The staff were really friendly and helpful! We purchased a drinks package that was exceptional value!

Stayed in April 2024

Lady on reception a little off with us as We didn't have a photo id ( but it was stated that photo id was required so My own fault really )Noisy but so close to Mathew Street to be expected . 2 single beds not a double but very comfy x

The young man on reception was fantastic at helping us out with changing My name on booking.com to match our booking and assist with understanding the system . Beds were comfy . Lockers ,charging facility and little bed light with shelf .

Stayed in April 2024

My room faced the narrow street where all the bars are, so all the night I heard loud music from those. In the showers there was not any bath gel or anything alike. One needs to provide the thing herself, which I find inconvenient.

I came quite late and there was no problem to receive my access to the room. It was good. Also, the duvey and pillow were done with only the bed sheet left for me to dress the mattress with. It was convenient

Stayed in April 2024

Loud music from neighborhood

Perfect location in the centre of Liverpool music hub area (Matthew Street), easy to explore anywhere around city centre.

Stayed in April 2024

Not much

It was in central

Stayed in April 2024