Climbing in and out of the shower was very difficult

Great location but would have liked some assistance to get my luggage up the stairs.

Stayed in June 2024

No lift to upper floors. I only had one flight to manage thankfully.

Great location. Gardens. Clean and well serviced rooms. Helpful staff.

Stayed in June 2024

Check in smooth

Stayed in June 2024

Car parking a bit congested

Friendly hotel in great location

Stayed in May 2024

The room was grubby, the walls were marked. The mattress was really uncomfortable and worn and the sheets didn’t seem to fit the bed and were forever coming unmade

Location and staff were excellent

Stayed in May 2024

Decorators were working in the public areas during our stay, which was not ideal. The bathroom was OK, but would have been much better with a walk-in shower. Breakfast was a disappointment. When we were asked what time we would take it, we expected there would be a more personal service, but everything was self-service, including tea and coffee, and was generally a tired and over cooked selection.

Great location and garden area. Room good.

Stayed in May 2024

Room was a bit tired and dusty.

Lovely building, excellent location, friendly helpful staff. Bed was very comfortable

Stayed in May 2024

The parking system has been factored out and you now have to pay £15 / night (most other hotels with their own car park are free).

This was our second stay and we had a much larger room than last time (Feature Double Room) with a huge bathroom - worth paying a bit extra. The location is ideal for access to the main shopping street and cathedral.

Stayed in May 2024

The carpet was full of stains, there was no refrigerator and no airco. The matras had buttons on it.

The location

Stayed in May 2024

Didn’t get told the car park code which meant we had to leave run at barrier and run back in which was frustrating and easily avoidable.

Location and period feel. Very good

Stayed in May 2024

Bathroom and worn decor. Things need upgrading. There were tear marks on the wallpaper and the window frame is extremely weathered. Needs some TLC.

Location great, breakfast has plenty of options- typical buffet style. Bed very comfy. Room size is great, view of garden lovely.

Stayed in May 2024

Good value , excellent location

Stayed in May 2024

Superb location. Lovely garden

Stayed in May 2024

The room was good but very cold. The heating was almost nonexistent even when on, however it was not on when we arrived and we found it switched off again when we returned in the afternoon the second day. We asked for an additional blanket but were told there aren't any.

Perfect location, lovely building and grounds. The room was comfortable and clean. Very quiet part of town.

Stayed in April 2024

The parking is very stressful. Not being able to pre-book and arriving with my 88 year old mother and not getting a space in the car park was far from ideal. There are in fact two car parks, but this was not communicated in advance. The service in the restaurant for evening dinner was very poor. We had to ask for various items as no-one was paying attention to the details - essentials such as a spoon for the dessert, milk for the tea etc.

The garden was amazing - such a beautiful place to be. The breakfast was very nice.

Stayed in May 2024

Noisy neighbour at 3.30am

Stayed in May 2024

Great room located close to rear car park and Winchester centre

Stayed in May 2024

Great location and the size of the room. Lovely garden to relax and enjoy.

Stayed in May 2024

Excellent location, spacious comfortable room and lovely garden

Stayed in May 2024

Historic building, but comfortable rooms with all modern amenities. Good restaurant, with great choices of dishes and drinks

Stayed in May 2024

Limited carparking facilities

Excellen location in the heart of Winchester just steps from the main high street and yet itself a haven of peace with a walled garden

Stayed in May 2024

Poor sound insulation in bedroom. Could hear water running in neighbouring bedrooms/bathrooms and people in the bedroom above ours.

Old building with newer wing. Nice garden. Polite staff. Restaurant served tasty food nicely presented.

Stayed in May 2024

No elevator and a circuitous route up & down to my room.

Nice room.

Stayed in April 2024

Hotel website and Booking .com might have had a street map indicating one way roads for anyone without satnav. No mention either from Reception or literature in the room, of how to connect to Wifi and how to raise the car park barrier to exit. Room lights over the bed were not quite adequate to read in bed. No safe in the room. No literature in the room to warn that tv, when off, would show a red light. No literature offered at reception or in the room for tourists offering town centre street plan or tourist information or websites offering that information. Location of tourist information office would help. The dinner menu was available at Reception, but nowhere did we see information about what was offered at lunchtime.

Nearly everything!

Stayed in May 2024