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  5. Reviews of West Rocks Townhouse

Reviews of West Rocks Townhouse

Grand Parade, Eastbourne, BN21 4DL, United Kingdom

#6 of 35 hotels in Eastbourne

Guests' Choice

Review Score

Based on 412 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    9.8

  • Facilities

    8.3

  • Staff

    9.7

  • Value for money

    8.8

  • Free Wifi

    9.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 3, 2024

    9.0
    Perfect location, lovely staff
    • Leisure trip
    • Family with young children
    • Family Room Side Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing really. Everything as expected (and more) for a room of this price.

    Perfect location by the sea. Lovely staff. Great value. Spacious room. Really nice little touches such as the breakfast bag, little treats at reception and free to use pool table.

    Stayed in June 2024

  • Reviewed: June 2, 2024

    10
    We will definitely be back !
    • Leisure trip
    • Couple
    • Small Double Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing really they haven’t got a bar but didn’t bother us they have a fridge you can buy from

    Location spot on the staff are excellent our room was great lovely sea view couldn’t fault it

    Stayed in June 2024

  • Reviewed: May 31, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Twin Room with Side Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Friendly staff. Complimentary breakfast, Yoghurt, croissant and soft drink. The location is on the seafront and not far from the Town centre.

    Stayed in May 2024

  • Reviewed: May 30, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Small Double Rear View Shower
    • Stayed 1 night

    Nice room and reasonably clean room with a view. They give out breakfast bags with croissants, juice, etc. This was a nice alternative to make up for the fact that they don't serve breakfast – we had ours on the beach outside :)

    Stayed in May 2024

  • Reviewed: May 30, 2024

    9.0
    Fantastic Value for a good room.
    • Leisure trip
    • Couple
    • Small Double Rear View Shower
    • Stayed 2 nights

    Nothing.

    Fantastic value for a room close to the centre of town. On arrival the receptionist sold us a parking voucher that allowed us to park right outside the hotel for just £2.00 for the whole day until 11:00 am the check-out day. A fantastic Eastbourne Council scheme to encourage people to stay in local hotels. Well down Eastbourne Council! The room was a good size and we were delighted with the "packed breakfast" which we took down to the beach on one morning and ate in our room on the other. It might not be the finest breakfast ever, but was perfect for our needs and included in the price. We hope to stay again!

    Stayed in May 2024

  • Reviewed: May 29, 2024

    9.0
    Just what we needed!
    • With a pet
    • Leisure trip
    • Couple
    • Large Double with Sea View
    • Stayed 2 nights

    The shower could do with an upgrade. It's a shower over the bath with a fabric curtain and the temperature control is a little unpredictable making it hot or cold with very little warning.

    The staff were lovely - nothing was a problem. The dogs were VERY welcomed and looked after. They had their own beds, bowls and treats. We have a beautiful view with two seats and a small table in the bay window. Perfect for what we needed. The Victorian lift was great!

    Stayed in May 2024

  • Reviewed: May 29, 2024

    10
    Thorougly enjoyed my stay at West Rocks Hotel
    • Leisure trip
    • Couple
    • Small Double Sea View
    • Stayed 3 nights

    Can't think of anything.

    Beautiful room, gorgeous view. Excellent location. A hotel with character and lovely staff. Definitely worth another visit!

    Stayed in May 2024

  • Reviewed: May 29, 2024

    8.0
    Great location with friendly staff
    • Leisure trip
    • Couple
    • Twin Room with Side Sea View
    • Stayed 2 nights

    The staff was very kind to us and gave us a bag with some treats every morning! It was very nice experience in general!

    Stayed in May 2024

  • Reviewed: May 28, 2024

    10
    Great staff
    • Leisure trip
    • Family with young children
    • Family Room Side Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    Overall was great, but would have been great if they had breakfast available. Despite that they provided morning breakfast bags with croissants, jam, butter, fruit and yogurt. Which was really good

    It was very clean, comfortable bed and spacious family room

    Stayed in May 2024

  • Reviewed: May 26, 2024

    8.0
    Happy dog, happy owners
    • Leisure trip
    • Couple
    • Small Double Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Grand old building, showing some signs of age

    Very dog friendly, central location, spacious room, fair value, easy parking

    Stayed in May 2024

  • Reviewed: May 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room Side Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Room was fine, bathroom could be a bit cleaner. Staff very nice and helpful. Parking possible in the parking lot across the street for a small fee. From 6pm to 8am even free of charge.

    Stayed in May 2024

  • Reviewed: May 21, 2024

    10
    Lovely place
    • Leisure trip
    • Couple
    • Small Double Rear View Shower
    • Stayed 3 nights
    • Submitted from a mobile device

    We truly enjoyed the sea view from our spacious room. Hotel staff was very helpful and welcoming.

    Stayed in May 2024

  • Reviewed: May 18, 2024

    9.0
    Nice hotel
    • Leisure trip
    • Couple
    • Small Double Rear View Shower
    • Stayed 1 night

    The front hall was beautiful but currently is under restoration

    Complimentary tea and coffee, very spacious bathroom, good breakfast. And a sea view!

    Stayed in March 2024

  • Reviewed: May 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Small Double Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Dusty ledges and not clean carpets indoors. Mattress so soft you almost rolled out.

    Great location, incredible view and friendly staff. Very quiet evening

    Stayed in May 2024

  • Reviewed: May 17, 2024

    8.0
    Very Good
    • Family with young children
    • Double Room Side Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Unfortunately there was scaffolding all around the building, so we could only see the sea when standing up. When sitting down, at the window, we really only had a view of the scaffolding. We had paid extra for a partial view of the sea, so I guess this was it. Cooked breakfast would have been lovely, though there were no facilities for this. Having said all this, we DID enjoy our stay. Thank you.

    Perfect situation, friendly, polite staff. The breakfast was a bonus, but we could have done with some plates...as it was awkward to butter and jam the croissants.

    Stayed in May 2024

  • Reviewed: May 16, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Twin Room with Side Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Friendly staff. Gives you a pack lunch in the morning which is lovely.

    Stayed in March 2024

  • Reviewed: May 14, 2024

    10
    Great staff and a lovely hotel
    • Leisure trip
    • Family with young children
    • Small Double Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel fascia is currently being renovated. Ask for a room away from the scaffolding.

    The staff are brilliant. Very friendly, they go above and beyond. I asked if they could possibly put a note in our room saying Happy Anniversary. When we arrived there was a lovely gold Happy Anniversary message printed on A4 paper by the pillows, there were red cushions and a rose petal heart made from synthetic petals. It was very lovely. The beds are very comfy and the room decor is attractive. It's in a great location with lovely views of the beach. This was our second visit this year. Thank you!

    Stayed in March 2024

  • Reviewed: May 13, 2024

    9.0
    Wonderful stay, friendly staff and good quality hotel close to the beach
    • Leisure trip
    • Couple
    • Small Double Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    Location and heritage building

    Stayed in May 2024

  • Reviewed: May 13, 2024

    8.0
    Very Good
    • Couple
    • Double Room Side Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Didn't have cold water the 1st night

    Location was good for a wedding

    Stayed in May 2024

  • Reviewed: May 13, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Small Double Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location - staff were so friendly and welcoming. Would definitely stay again

    Stayed in May 2024

  • Reviewed: May 13, 2024

    9.0
    Fantastic weekend
    • Leisure trip
    • Group
    • Small Double Rear View Shower
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Location, friendly staff, packed breakfast, comfort and extra little touches, chocolate biscuits, sweets!

    Stayed in May 2024

  • Reviewed: May 12, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Small Double Rear View Shower
    • Stayed 2 nights
    • Submitted from a mobile device

    We like everything 👍🏼

    Stayed in May 2024

  • Reviewed: May 12, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Small Double Rear View Shower
    • Stayed 1 night
    • Submitted from a mobile device

    Loved the place, very friendly staff & a great location

    Stayed in May 2024

  • Reviewed: May 9, 2024

    10
    Loved our one night stay with our dogs and will be returning later in the year
    • Leisure trip
    • Couple
    • Double Room Side Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Friendly staff and go out of there way if staying with dogs

    Stayed in May 2024

Showing 1 - 25

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