Holyhead Road, Betws-y-coed, LL24 0AR, United Kingdom
#8 of 13 hotels in Betws-y-coed
Guests' ChoiceBased on 2186 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.3
Facilities
8.7
Staff
9.2
Value for money
8.1
Free WiFi
7.9
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End of dialog contentReviewed: 5 May 2024
Marc
United KingdomEverything
Stayed in May 2024
Reviewed: 4 May 2024
Yve
United KingdomSo friendly, clean, lovely enjoyable stay
Stayed in May 2024
Reviewed: 4 May 2024
Suzanne
United KingdomNice hotel just a short walk from town centre which has lovely small shops. Food in the bar was very nice.Lovely breakfast with hot choices. Room comfortable and had seating in which was great. Nice quiet area, with outside seating.
Stayed in May 2024
Reviewed: 27 April 2024
Janet
United KingdomNothing
Clean and convenient
Stayed in March 2024
Reviewed: 25 April 2024
Pete
United KingdomGreat Location near local shops and pubs good parking
Very clean and comfortable
Stayed in March 2024
Reviewed: 25 April 2024
Mark
United KingdomBreakfast a little expensive and didn't have dinner there. I think charges for pool etc should be clearer when booking as I assumed it was included in the price
Room was very comfortable, shower was powerful but just a bit awkward to get in right position as was quite far back
Stayed in March 2024
Reviewed: 25 April 2024
Jon
United KingdomNothing not to like.
Staff extremely friendly, very clean throughout and all facilities were amazing. Food was of a high standard and will be looking to return.
Stayed in April 2024
Reviewed: 24 April 2024
Sharon
United KingdomAll good
Location
Stayed in April 2024
Reviewed: 23 April 2024
Anthony
United KingdomParts of the hotel and surroundings could do with some TLC and freshening up
Stayed in April 2024
Reviewed: 22 April 2024
Gwendolyn
United KingdomNothing - we even had nice weather!
Hotel room was immaculately clean as was the rest of the hotel. Swimming area was really nice but the restaurant was the star of the show. The food was amazing! There was plenty of variety, everything was cooked to perfection and good portions. Thank you to the chef!
Stayed in April 2024
Reviewed: 22 April 2024
Sarah
United KingdomOur 2nd visit and definitely not our last. A nice walk into town. Good parking, great room. Lovely breakfast.
Stayed in April 2024
Reviewed: 21 April 2024
Shaun
United KingdomAll was very good
Loved the lodges very cosy home from home
Stayed in April 2024
Reviewed: 21 April 2024
John
United Kingdom/
Stayed in March 2024
Reviewed: 20 April 2024
Siham
United KingdomThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 18 April 2024
Ian
United KingdomNothing
Stayed in April 2024
Reviewed: 18 April 2024
Krishna
GibraltarBeds sagging and food/drinks expensive.
Location is amazing.
Stayed in April 2024
Reviewed: 17 April 2024
Whittick
United KingdomThe location and spa facilities were perfect for walking Snowdon and just what we wanted.
Stayed in April 2024
Reviewed: 17 April 2024
Geoffrey
United KingdomMeals fine
Stayed in March 2024
Reviewed: 16 April 2024
Jane
United KingdomWe have stayed at the waterloo several times with our dog skye and find it to be a superb hotel. Very accommodating to myself and my husband and to skye too. A real gem.
Stayed in April 2024
Reviewed: 14 April 2024
Tasmine
United KingdomThere was only one changing area in ladies changing room which was abit uncomfortable, and also one shower. I got changed in there for privacy but obviously very wet and limited space. The first day, the pool was cold and jaccuzi wasnt warm either, however this was fixed the following day. The breakfast wasnt enjoyable. The veggi breakfast had much less than the full Welsh option. The veggi sausage was horrible too. Breakfast wasnt pleasant,it was flavouress and not value for money. Wouldnt get that again.
We stayed in a lodge. Supprisingly spaceous inside from looking at the outside. Had everything you needed. Great selection of Welsh teas, coffee and hot chocolate which was nice.
Stayed in April 2024
Reviewed: 14 April 2024
Lindsey
United KingdomLovely room and lovely food
Stayed in April 2024
Reviewed: 14 April 2024
Wendy
United KingdomUntold building work about 10M near lodge.
Location. Friendly staff.
Stayed in April 2024
Reviewed: 13 April 2024
Adam
United KingdomNothing to comment
Really clean and tidy, easy to book and staff helpful finding room.
Stayed in April 2024
Reviewed: 13 April 2024
Rachel
United KingdomLeisure centre was a bit of a bun fight. Upon arrival 6 of us ended up sharing a locker for our secure items, as there was only one token left. A small jacuzzi, sauna and steam room. Which would have been better if you could have booked a slot to use. One group of guests got in Jacuzzi and remained there for the whole hour we were there. Usually people are familiar with rotating to different activities. Perhaps people could have booked the jacuzzi for the hour and other guests told to arrive later, after that particular large group had left. A lot of signs were up, and not being adhered to i.e. 5 people in steam room meant for 3. Is this hygienic? Too many people for capacity at that particular time. If we had known , we would have changed our timings. A Booking system and further guidance on how to behave in a shared settings may have improved expectations. Car parking upon arrival was a little confusing until receptionist pointed out that there were no restrictions in all car parks once registered as a guest, and the front one was potentially temporary until the room was allocated.
Being upgraded to better rooms. The evening meal was exceptional. The breakfast was very tasty. Great location, comfortable & relaxed bar setting. Booking a breakfast slot to allow easy access to a relaxed and peaceful breakfast.
Stayed in April 2024
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