3 Castle Street, Buckingham, MK18 1BS, United Kingdom
#10 of 11 hotels in Buckingham
Guests' ChoiceBased on 820 hotel reviews
7.9Cleanliness
8.4
Comfort
8.4
Location
8.9
Facilities
8.0
Staff
8.9
Value for money
7.8
Free WiFi
7.9
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End of dialog contentReviewed: 27 June 2024
Alex
SeychellesHad a very poor breakfast on one occasion. Breakfast seems to be a rushed affair at times. Before breakfast service closes (like 30 minutes) items such as pastries are not replenished so there is hardly any. Also Orange juice container is almost empty and the staff have to be asked to refill. The quality of the food though is generally excellent.
Cosy, well located and generally very good food and beverage.
Stayed in June 2024
Reviewed: 27 June 2024
Janet
United KingdomAs my husband left a pair of trousers in the room when we left , but the reception staff were unable to retrieve them, we were hugely disappointed with the Hotel.
The room, reception staff, and breakfast
Stayed in May 2024
Reviewed: 25 June 2024
Ken
United KingdomLack of towel rails The bath was too high for getting in and out No A/C but a fan The sausage at breakfast was disgusting. Not a 4* breakfast £40 for dinner is excessive
Parking was good. Convenient for the town Friendly place
Stayed in June 2024
Reviewed: 24 June 2024
Lyndon
United KingdomUnable to close one of the bedroom curtains, and rips in the net curtain.. reported but not resolved. Appreciate this meant changing the track but with 4am sunrise, and the room overlooking a car park it wasn’t a great experience. The bar top was full of empty glasses, I would say at least 60, we had to ask for one to be washed to have a gin glass. There was no attempt during the 90 minutes we were sat there to move them or put them in the washer, and at that point there were only 8 people in the bar .All of the ice had been taken for a function and we had to ask for lemon. Small things that mean the difference between an excellent highly recommended stay, and trying somewhere else next time
Good position, comfortable bedroom, hot water, on site parking . Good selection at breakfast.
Stayed in June 2024
Reviewed: 21 June 2024
Judith
United StatesWiFi was out of order
Nice room and bathroom , friendly and helpful staff
Stayed in June 2024
Reviewed: 19 June 2024
Jayne
United KingdomThe lighting in the room and the bathroom was poor. Carpark difficult to spot if you don’t know the area.
Great location and room was an excellent size
Stayed in June 2024
Reviewed: 18 June 2024
Steve
United KingdomVery nice bathroom nice large comfortable beds and very comfortable room. I was surprised to hear that the receptionist didn’t know that the swan turned occasionally.
Stayed in June 2024
Reviewed: 15 June 2024
Joanne
SpainThe bath/shower had very high sides, which could be a problem for people with mobility issues.
The hotel was lovely and clean. Also, the staff went above and beyond to be helpful. The location was perfect for exploring Buckingham and it had free parking
Stayed in June 2024
Reviewed: 9 June 2024
David
United Kingdommy only criticism is rooms were far too warm ..
good facilities overall .. breakfast was amazing
Stayed in May 2024
Reviewed: 6 June 2024
Jane
United KingdomStains on sheet in bed. Problems parking.
Breakfast cooked well but a bit short on quantity.
Stayed in June 2024
Reviewed: 4 June 2024
Paul
United KingdomBreakfast could've been better
Stayed in June 2024
Reviewed: 3 June 2024
Dianne
United KingdomThe only one thing I could say is the pillows were very soft and not supportive for my neck; but that’s my own preference as I like/used to firmer pillows.
Lovely room and plenty of parking. Reception staff were very helpful and the checking in process was easy. Paid for the breakfast which was well worth it. Only stayed for one night for a wedding but would return to this hotel if back In the area.
Stayed in June 2024
Reviewed: 28 May 2024
Julie
United KingdomOur only complaint was we couldn’t open the window and the fan in the bathroom didn’t work.
A very friendly welcome. Lovely old hotel. Great location for us as we have family in Buckingham. Lovely restaurant and good food.
Stayed in May 2024
Reviewed: 28 May 2024
Meg
United KingdomWe were amazed by the size of our rooms. We booked five rooms for a group of us and three of the rooms were very spacious. All rooms were lovely and tastefully furnished. Two of our rooms were the garden rooms as we had dogs, both rooms were fabulous. We loved the bar area and enjoyed a few jugs of Pimms. The staff were really friendly and accommodating. The hotel in general has a really nice feel about it and in a really central location. For anyone travelling with dogs, we found the area really dog friendly with many of the pubs and coffee shops welcoming the dogs with open arms and treats….as a dog owner, finding places so welcoming of dogs really Does make a huge difference.
Stayed in May 2024
Reviewed: 27 May 2024
Peter
United KingdomInternet in the room not working, but working in the restaurant and reception. Reported it as a maintenance job. Food in the restaurant in the evening was rather bland.
Good size clean bedroom and bathroom. Good location.
Stayed in May 2024
Reviewed: 23 May 2024
David
United KingdomDecoration in small room details starting to look tired despite a fairly recent t redecoration programme. A bit short staffed at breakfast time with restocking standards slipping at times
Town entre location-exellent. Location for other tourist local tourist attractions -very good. Staff generally of high quality
Stayed in May 2024
Reviewed: 21 May 2024
Angela
United KingdomThe breakfast menu had good cooked choices but i was disappointed with the variety of cereals and the lack of dried fruit and nuts/seeds to put on them
Room was spacious with 2 comfy chairs and comfortable beds Dining room and evening meals were good Staff were friendly helpful and smily Parking at or near hotel was free and convenient
Stayed in May 2024
Reviewed: 19 May 2024
Chamberlain
United KingdomAs above
Food was amazing. Room was nice , we stayed in 117, duplex room.. decorating to the bathroom needed updating and bath panel needed replacing, that said, we still enjoyed the stay and would definitely recommend it..
Stayed in May 2024
Reviewed: 13 May 2024
Andrew
United KingdomWe were disappointed that the cold buffet had nothing much. No fresh bread rolls or croissants, no hams cheeses or yogurt and not much fresh or dried fruit,
Stayed in May 2024
Reviewed: 13 May 2024
Michael
United KingdomUnable to get the one room with a walk in shower (my wife was on crutches and it proved extremely difficult to have a shower as it was impossible to get into the bath). Car parking also a little inconvenient..
Not our first visit to this hotel, room with good comfy bed, good friendly service and good breakfast.
Stayed in May 2024
Reviewed: 12 May 2024
Lauren
United KingdomA little hot.
Lovely traditional hotel with friendly staff.
Stayed in May 2024
Reviewed: 11 May 2024
Lauren
United KingdomMaybe more of a snack menu.
Lovely decor and luxury feel to the hotel,friendly and helpful staff.
Stayed in May 2024
Reviewed: 10 May 2024
Andrew
United KingdomOur room was at the back near the overflow car park and at 5.45 the staff arrived and it was very noisy, so I would stay again but In a interior room
Location and history of the building was good
Stayed in May 2024
Reviewed: 6 May 2024
Boddy
United KingdomPleasant reception
All very good
Stayed in May 2024
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