Fabian Way, Swansea, SA1 8QY, United Kingdom
#18 of 21 hotels in Swansea
Guests' ChoiceBased on 1600 hotel reviews
7.2Cleanliness
7.7
Comfort
7.8
Location
8.3
Facilities
7.8
Staff
8.4
Value for money
7.0
Free WiFi
7.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 June 2024
Samzee401
United KingdomVery friendly staff, location was excellent for overnight stay to pick up university student.
Stayed in June 2024
Reviewed: 19 June 2024
Victoria
United KingdomSome items in the room were a bit tired and sink had a large crack
Fun, friendly and good atmosphere
Stayed in June 2024
Reviewed: 19 June 2024
Lucy
United KingdomThe room was quite tatty in places, could do with some TLC. It took us ages to turn the tv on. Perhaps batteries in remote? Very noisy clunky doors, but that possibly can’t be helped.
The breakfast was a little limited, but I am vegan and was offered vegan sausages and bread which was nice. Loved the black out blinds in the rooms. Nice welcome, friendly staff. We did n’t get to use facilities as we didn’t have time so can’t comment, but great value having the option to use them.
Stayed in June 2024
Reviewed: 18 June 2024
Karl
United KingdomThe shower was not high enough for me 6ft plus and the shower door could have been a curtain for better coverage.
Very clean beat and tidy room.
Stayed in June 2024
Reviewed: 17 June 2024
Lisa
United KingdomHeating was on and very hot in hotel corridor. Room was cooler, did try to use air con and didn't seem to work. Only stopping one night so wasn't too much of an issue.
Helpful staff, location.
Stayed in June 2024
Reviewed: 16 June 2024
Claire
United KingdomBreakfast wasnt great, cold and not great quality
Bar was like a friday night venue. Great atmosphere. Lovely evening meal
Stayed in June 2024
Reviewed: 13 June 2024
Ben
United KingdomPillows were trash
Great location
Stayed in June 2024
Reviewed: 9 June 2024
Ffion
United Kingdomstaff the next morning (9th june) on the desk was extremely rude and her attitude was unprofessional… she really didn’t seem happy in her job! The staff upon arrival (8th june) were A*… 10/10! extremely friendly and happy to help!! There was a layered amount of dust on the toilet roll holder in bathroom
modern hotel, easy access, free parking until 3pm the next day
Stayed in June 2024
Reviewed: 8 June 2024
Lisa
United KingdomProblems checking in and was very noisy at night
Staff was friendly
Stayed in June 2024
Reviewed: 7 June 2024
Brown
United KingdomThe room was not cleaned after first night. No biscuits.
The position.The staff were friendly and accommodating.
Stayed in June 2024
Reviewed: 3 June 2024
Kelly
United KingdomFar to hot at night in the room
Stayed in June 2024
Reviewed: 3 June 2024
Barrington
United KingdomBreakfast not as good as it could have been
Good friendly staff
Stayed in June 2024
Reviewed: 31 May 2024
Melanie
United KingdomRooms are very outdated. Very basic and there was a really unpleasant stale and stagnant odour to the room.
The downstairs facilities - bar/reception/starbucks
Stayed in May 2024
Reviewed: 30 May 2024
Cicilia
United KingdomCar park view
Clean room
Stayed in May 2024
Reviewed: 28 May 2024
Suvam
United KingdomThe room was smelly initially, the breakfast was Not so great. The towels were smelly too
It had a nice gym and pool and also quite well located
Stayed in May 2024
Reviewed: 28 May 2024
Isabel
United KingdomCleanness of the room is very poor, dusty on tv stand, sofa, light fixtures, carpet not hoovering and bathroom isn’t clean to a good standard
Good
Stayed in May 2024
Reviewed: 27 May 2024
Yvette
United KingdomIt is looking quite tired. The carpets and paintwork are worn, it just needs some TLC
Good location and facilities.
Stayed in May 2024
Reviewed: 21 May 2024
Richard
United KingdomNothing really
It has a clean modern feel to it
Stayed in May 2024
Reviewed: 20 May 2024
Lisa
United KingdomQuite expensive fees for the decor etc which is a little basic
Location is nice
Stayed in May 2024
Reviewed: 13 May 2024
Schulze
United KingdomLorries making deliveries late at night making noise.
Good friendly staff.
Stayed in May 2024
Reviewed: 10 May 2024
Robert
United KingdomDreakfast was way over price for what was there to eat not much variety to choose from
Bed was lush
Stayed in May 2024
Reviewed: 7 May 2024
Andrew
United KingdomStaff need to be aware what is going on in the room
Unable to get what we wanted for breakfast as there was a bus full of kids and they just stuffed their pockets with food
Stayed in May 2024
Reviewed: 5 May 2024
Julia
United KingdomNoisy in the evening. Busy breakfast time.
Convenient for attending a wedding nearby. Comfortable room, nice pool
Stayed in May 2024
Reviewed: 3 May 2024
Ellis
United KingdomThe rooms are dated and could do with a revamp.
Location of hotel was great, close to Singleton and Morriston Hospital.
Stayed in May 2024
Neu Isenburg, Germany
São João de Tarouca, Portugal
Agrate Conturbia, Italy
Sinaia, Romania
Skopelos Town, Greece
Cotulla, USA
Spiss, Austria
Kraków, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content