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  5. Reviews of Vilenza Hotel

Reviews of Vilenza Hotel

36a/38 Newark St, Tower Hamlets, London, E1 2AA, United Kingdom

#679 of 1,021 hotels in London

Guests' Choice

Review Score

Based on 1431 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.7

  • Location

    8.0

  • Facilities

    7.5

  • Staff

    8.8

  • Value for money

    7.7

  • Free Wifi

    8.1

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Showing 76 - 100

  • Reviewed: May 25, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Very small room with small window. You could hear noize from other rooms

    Very good location

    Stayed in May 2023

  • Reviewed: May 23, 2023

    8.0
    Nice and Clean
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    Our group was split between two rooms (not an issue) but the the one room had a very large window and the curtain was too small to cover the window.

    We stayed on the first floor next to the reception which was easy with bags. The rooms were very clean and the beds were comfortable. Easy walk to the train station.

    Stayed in May 2023

  • Reviewed: April 27, 2023

    8.0
    Amazing Value for Money
    • Leisure trip
    • Family with young children
    • Family Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Strange location but not a major issue at all. Very warm rooms even with the windows opened - could not figure out how to turn the heating off over night. Also, be aware they will charge you a £100 damage deposit per room upon at arrival, but this will be refunded to your card within the week after leaving.

    Amazing value for money, good size and decent privacy. Very clean and quiet property with lovely staff. Helpful front desk and great communication before arrival.

    Stayed in April 2023

  • Reviewed: April 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    £100 deposit and price increase due to evemt

    Stay ok, accommodation clean and tidy. Begrudged paying £100 deposit but understand why and did receive money back. Price was expensive as it was London marathon weekend. Staff very friendly and helpful.

    Stayed in April 2023

  • Reviewed: April 13, 2023

    7.0
    lovely staff
    • Leisure trip
    • Family with young children
    • Comfort Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    a bit dated. not the nicest part of London.

    close to subway. super nice staff.

    Stayed in April 2023

  • Reviewed: April 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Comfort Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great inbound London location.

    Stayed in January 2023

  • Reviewed: April 4, 2023

    7.0
    Great location, friendly staff, thin walls
    • Leisure trip
    • Family with young children
    • Comfort Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    it was hot at night, we could hear everything, our neighbors were EXTREMELY loud

    Not far from the train station, the staff was super nice

    Stayed in March 2023

  • Reviewed: April 3, 2023

    8.0
    very friendly people who accommodated us. good value for money would recommend and come back again
    • Leisure trip
    • Group
    • Comfort Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    good size rooms and nice bathroom

    Stayed in April 2023

  • Reviewed: March 24, 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Comfort Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The shower was hard to operate.

    Stayed in March 2023

  • Reviewed: March 17, 2023

    7.0
    Nice place
    • Leisure trip
    • Group
    • Comfort Triple Room
    • Stayed 5 nights

    It was in the ghetto and we lived in the basement. When people were taking drugs, we could smell it down in our room. But when we changed room to the first floor, things got better.

    It was a nice hotel for a cheap price in London. The hotel was small, but cozy. It was nearby the underground, stores and MC Donalds, although we lived in the ghetto. The people that worked there was SUPER kind and helped us with everything we needed. Loved it!

    Stayed in January 2023

  • Reviewed: March 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Family Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Very kind and helpful service. Room was clean and comfortable. Hotel is near to underground station and most of London's attraction. I recommend this place ☺️

    Stayed in March 2023

  • Reviewed: March 10, 2023

    8.0
    Very Good
    • Business trip
    • Travelers with friends
    • Comfort Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    .

    Customer service was very good. Room had most basic amenities

    Stayed in March 2023

  • Reviewed: March 8, 2023

    8.0
    lovely
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    the bedroom was very warm.

    good location, clean, great facilities and all mod cons

    Stayed in March 2023

  • Reviewed: March 6, 2023

    6.0
    Good regarding the location.
    • Leisure trip
    • Family with young children
    • Comfort Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    200 pounds was taken on spot, it was refunded but if somebody is tight with money it is not convenient at all. it was a bit loud one night around 1 am as you can hear if somebody steps :) it is old building but nicely decorated.

    Location was good, close to underground and close to bus stop for National express going to the airport.

    Stayed in March 2023

  • Reviewed: February 26, 2023

    7.0
    Great family room within 15mins from everything you would wish to visit in central London.
    • Leisure trip
    • Family with young children
    • Family Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    slightly rough around the edges as it’s an old property.

    central location, close to Whitechapel tube station. Friendly staff+ good amenities in the room.

    Stayed in February 2023

  • Reviewed: February 26, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Comfort Triple Room
    • Stayed 3 nights

    The size and the comfort of the additional bed. It should be mentioned, it is for a child. not really convenient for an adult.

    The personal was very helpful. Thanks

    Stayed in February 2023

  • Reviewed: February 9, 2023

    8.0
    Good for few nights
    • Leisure trip
    • Family with young children
    • Comfort Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Unconfortable sofas.

    Close to the tube station. Kitchen equipment for breakfast.

    Stayed in February 2023

  • Reviewed: February 7, 2023

    7.0
    can be accepted compared to other hotel
    • Leisure trip
    • Travelers with friends
    • Comfort Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    small room and a bit far form the train station and center

    quiet

    Stayed in February 2023

  • Reviewed: January 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Family Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    The floor boards were loose and carpet was wet in the middle for some reason.

    Bathroom was big size. Lovely comfortable velvet upholstering on furniture. Microwave, fridge and toaster was great addition.

    Stayed in January 2023

  • Reviewed: January 13, 2023

    8.0
    The value of price and quality is good, it’s just 5 minutes to the nearest tube station
    • Leisure trip
    • Family with young children
    • Comfort Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The quality of cleaning is not the best.

    The staff was helpful and nice. Room matches photos on the internet.

    Stayed in January 2023

  • Reviewed: January 3, 2023

    6.0
    Cheapish London stay, poor privacy
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    curtains too small for window, had to use safety pins to adapt and get privacy! more thorough cleaning needed.

    decent location to get into central

    Stayed in December 2022

  • Reviewed: December 30, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Comfort Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No daily cleaning in the rooms.

    Staff friendly. Eager to assist

    Stayed in December 2022

  • Reviewed: December 29, 2022

    8.0
    It was a great time to stay at Vilenza for London city sightseeing.
    • Leisure trip
    • Family with young children
    • Comfort Quadruple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    There is no breakfast offered. Nevertheless, many restaurants nearby, the only thing is the location have a rare Asian/China/Thai/Indonesian/Malaysian restaurant, for people who like Asian food it is necessary to go to Chinatown.

    The hotel is close to Whitecapel or Aldgate East station and there are many different restaurants around the hotel. Mostly Middle East Restaurant.

    Stayed in December 2022

  • Reviewed: December 28, 2022

    7.0
    Will definitely go back as its good value for money, but will make sure room size is suitable for us
    • Business trip
    • Family with young children
    • Comfort Triple Room
    • Stayed 3 nights

    This is only specific to my experience, may be because i got the basement floor room and the windows are adjacent to footpath. We had lot of noise and people smoking in close by corner. Closing the window would make room very hot, but could not keep open. also the Room size we had was not enough for 3. one of them was grown 13 year boy. next time i will ask for bigger and above ground room. its a minor constructive feedback.

    The hotel is central location but in a calm and secluded place, the staff was good and very welcoming.The Hotel is neat and clean, will definitely go back. We had many more people who came with families, so very suitable to take family. Internet speed was good to carry on work or watching stream videos.

    Stayed in December 2022

  • Reviewed: December 27, 2022

    6.0
    very close to White Chapel Station that can take anywhere.
    • Leisure trip
    • Family with young children
    • Family Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The sofa bed lived it’s live as it had multiple holes in it and hard to get it down.

    It’s old looking building.

    Stayed in December 2022

Showing 76 - 100

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