36a/38 Newark St, Tower Hamlets, London, E1 2AA, United Kingdom
#676 of 1,017 hotels in London
Guests' ChoiceBased on 1428 hotel reviews
7.4Cleanliness
7.7
Comfort
7.7
Location
8.0
Facilities
7.5
Staff
8.7
Value for money
7.7
Free WiFi
8.1
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End of dialog contentReviewed: 29 May 2023
Amie
United KingdomNot a great check in. Asked for damage deposit but no explanation of damage terms - no rules or guidelines, examples. And got charged twice (different amounts).
Got a decent room with a balcony, which was a welcome upgrade. Nice views. Small room but satisfactory.
Stayed in March 2023
Reviewed: 29 May 2023
Markus
GermanyA bit noisy, you can easily hear other guests in the hallway. Was woken up at 5am by the person in the room above me shouting all kinds of things. My room was beneath floor level, which is fine for me, but some people might dislike that, plus there was no real window. Still very much "felt like a hotel" nonetheless.
Small but comfortable room + bathroom, clean, comparably affordable. Given London hotel prices, this seems like about the best one can get in the area & price range.
Stayed in May 2023
Reviewed: 25 May 2023
Anca
MexicoVery small room with small window. You could hear noize from other rooms
Very good location
Stayed in May 2023
Reviewed: 23 May 2023
Jasmine
United StatesOur group was split between two rooms (not an issue) but the the one room had a very large window and the curtain was too small to cover the window.
We stayed on the first floor next to the reception which was easy with bags. The rooms were very clean and the beds were comfortable. Easy walk to the train station.
Stayed in May 2023
Reviewed: 27 April 2023
Peyton
United KingdomStrange location but not a major issue at all. Very warm rooms even with the windows opened - could not figure out how to turn the heating off over night. Also, be aware they will charge you a £100 damage deposit per room upon at arrival, but this will be refunded to your card within the week after leaving.
Amazing value for money, good size and decent privacy. Very clean and quiet property with lovely staff. Helpful front desk and great communication before arrival.
Stayed in April 2023
Reviewed: 27 April 2023
Alison
United Kingdom£100 deposit and price increase due to evemt
Stay ok, accommodation clean and tidy. Begrudged paying £100 deposit but understand why and did receive money back. Price was expensive as it was London marathon weekend. Staff very friendly and helpful.
Stayed in April 2023
Reviewed: 13 April 2023
D
Switzerlanda bit dated. not the nicest part of London.
close to subway. super nice staff.
Stayed in April 2023
Reviewed: 9 April 2023
Gregor
SloveniaGreat inbound London location.
Stayed in January 2023
Reviewed: 4 April 2023
Lauren
United Statesit was hot at night, we could hear everything, our neighbors were EXTREMELY loud
Not far from the train station, the staff was super nice
Stayed in March 2023
Reviewed: 3 April 2023
Anna
United Kingdomgood size rooms and nice bathroom
Stayed in April 2023
Reviewed: 24 March 2023
Petty
United StatesThe shower was hard to operate.
Stayed in March 2023
Reviewed: 17 March 2023
Nadine
NorwayIt was in the ghetto and we lived in the basement. When people were taking drugs, we could smell it down in our room. But when we changed room to the first floor, things got better.
It was a nice hotel for a cheap price in London. The hotel was small, but cozy. It was nearby the underground, stores and MC Donalds, although we lived in the ghetto. The people that worked there was SUPER kind and helped us with everything we needed. Loved it!
Stayed in January 2023
Reviewed: 16 March 2023
Filipina
PolandVery kind and helpful service. Room was clean and comfortable. Hotel is near to underground station and most of London's attraction. I recommend this place ☺️
Stayed in March 2023
Reviewed: 10 March 2023
Adedamola
United Kingdom.
Customer service was very good. Room had most basic amenities
Stayed in March 2023
Reviewed: 8 March 2023
Juliet
United Kingdomthe bedroom was very warm.
good location, clean, great facilities and all mod cons
Stayed in March 2023
Reviewed: 6 March 2023
Dominika
Ireland200 pounds was taken on spot, it was refunded but if somebody is tight with money it is not convenient at all. it was a bit loud one night around 1 am as you can hear if somebody steps :) it is old building but nicely decorated.
Location was good, close to underground and close to bus stop for National express going to the airport.
Stayed in March 2023
Reviewed: 26 February 2023
Jody
United Kingdomslightly rough around the edges as it’s an old property.
central location, close to Whitechapel tube station. Friendly staff+ good amenities in the room.
Stayed in February 2023
Reviewed: 26 February 2023
Christophe
FranceThe size and the comfort of the additional bed. It should be mentioned, it is for a child. not really convenient for an adult.
The personal was very helpful. Thanks
Stayed in February 2023
Reviewed: 9 February 2023
Simona
SloveniaUnconfortable sofas.
Close to the tube station. Kitchen equipment for breakfast.
Stayed in February 2023
Reviewed: 7 February 2023
Florisa
Maltasmall room and a bit far form the train station and center
quiet
Stayed in February 2023
Reviewed: 16 January 2023
Natalie
United KingdomThe floor boards were loose and carpet was wet in the middle for some reason.
Bathroom was big size. Lovely comfortable velvet upholstering on furniture. Microwave, fridge and toaster was great addition.
Stayed in January 2023
Reviewed: 13 January 2023
Iryna
UkraineThe quality of cleaning is not the best.
The staff was helpful and nice. Room matches photos on the internet.
Stayed in January 2023
Reviewed: 3 January 2023
Alicia
United Kingdomcurtains too small for window, had to use safety pins to adapt and get privacy! more thorough cleaning needed.
decent location to get into central
Stayed in December 2022
Reviewed: 30 December 2022
Anitafrancis
South AfricaNo daily cleaning in the rooms.
Staff friendly. Eager to assist
Stayed in December 2022
Reviewed: 29 December 2022
Ega
GermanyThere is no breakfast offered. Nevertheless, many restaurants nearby, the only thing is the location have a rare Asian/China/Thai/Indonesian/Malaysian restaurant, for people who like Asian food it is necessary to go to Chinatown.
The hotel is close to Whitecapel or Aldgate East station and there are many different restaurants around the hotel. Mostly Middle East Restaurant.
Stayed in December 2022
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