East St, Newquay, TR7 1DB, United Kingdom
#27 of 43 hotels in Newquay
Guests' ChoiceBased on 3377 hotel reviews
7.7Cleanliness
8.2
Comfort
8.3
Location
9.1
Facilities
7.5
Staff
8.9
Value for money
8.0
Free WiFi
8.5
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End of dialog contentReviewed: 4 May 2024
Hanna
FinlandWe enjoyed the atmosphere! The staff was super-friendly!
Stayed in April 2024
Reviewed: 3 May 2024
Kathrin
GermanyIt is an old building and that shows.
Nice old building with flair. Room was clean. Bed is verry comfortable. Pool and Sauna is nice.
Stayed in May 2024
Reviewed: 2 May 2024
Kenneth
United KingdomThe breakfast was mediocre. Just cereal and unhealthy fried stuff which was not for me. As for the quality of the fried stuff: Wetherspoons do far better!
The view from the lovely dining room - spectacular! Warm and very comfortable. Wonderful friendly reception for my little dog. Wonderful old Victorian building inside and out.
Stayed in May 2024
Reviewed: 1 May 2024
Kenneth
United KingdomI did not like the surly attitude of one of the male staff when I had to visit reception because my key card failed to open the room door. Why did this happen in the first place? This was not my fault. I thought the breakfast was pretty mediocre. No offer of eggs not fried. No proper mushrooms. No veggie option either. Why should the eggs all be fried? It irked me that you wouldn’t change the room I inadvertently booked as a family one instead of a single which is what I wanted. As a 75 year old I struggle with online bookings I felt you are not being tolerant at all - shame on you! Very
I liked the lovely reception that my little dog received. This was very much appreciated. I liked the building inside and out, and the spectacular view from the dining room - wow! I loved my huge family room even though this is not what I required being on my own.
Stayed in May 2024
Reviewed: 1 May 2024
Wendy
United KingdomWater in room was not working but we were given a nicer room. Thanks
Breakfast was fabulous. Thankyou. Was recommended to eat at the red lion but food we had was very poor
Stayed in April 2024
Reviewed: 30 April 2024
Paul
United KingdomObviously old and tired in parts
Friendly helpful staff, basic but fine room and a sauna!
Stayed in April 2024
Reviewed: 30 April 2024
Matthew
United KingdomThe style of the building and it was dog friendly
Stayed in April 2024
Reviewed: 30 April 2024
Mariya
United KingdomCentral location, close to the beach and coastal route, very friendly and helpful staff . Swimming pool, sauna, jacuzzi , steam room - all clean and in good condition. Very good breakfast.
Stayed in April 2024
Reviewed: 29 April 2024
Terence
United KingdomMaybe breakfast hotter
Fantastic staff excellent location and lovely breakfast
Stayed in April 2024
Reviewed: 29 April 2024
David
United KingdomSome of the decor and fittings were broken and in need of replacement
Nice old hotel, but a little tired. Needs some investment to bring it up to scratch,
Stayed in April 2024
Reviewed: 28 April 2024
Chris
United KingdomVery tired hotel
Location and sea view
Stayed in April 2024
Reviewed: 28 April 2024
Jacqueline
United KingdomLoved the swimming pool and steam room. Fabulous breakfast with a great view.
Stayed in April 2024
Reviewed: 28 April 2024
Richard
United KingdomA couple off nights with noisy people next door & dogs barking when left on there own in the room.
The breakfast was very good ,staff very pleasant the room was good.
Stayed in April 2024
Reviewed: 27 April 2024
Gaynor
United KingdomThe dining room was not open in the evening - would love to have eaten there
The facilities were really better than expected- jacuzzi, swimming pool, sauna and gym. The hotel itself was full of character and charm.
Stayed in April 2024
Reviewed: 27 April 2024
Weaver
United KingdomWe liked it all
Everything, food the staff and location
Stayed in April 2024
Reviewed: 25 April 2024
Christel
United KingdomVery spacious room, comfortable bed and nice shower. Very good wifi. I loved my time at the jacuzzi
Stayed in April 2024
Reviewed: 25 April 2024
Phillip
United KingdomSlightly out dated rooms I.E bathrooms .And they need to sort out the pigions outside the bedroom windows .
Excellent breakfast very nice and helpfull staff and the hotel is very central .
Stayed in April 2024
Reviewed: 24 April 2024
Annemarie
United KingdomCar parking
Spa and breakfast overlooking the sea
Stayed in March 2024
Reviewed: 24 April 2024
Dawn
United KingdomThe staff were very friendly and helpful. The breakfast was excellent.
Stayed in April 2024
Reviewed: 22 April 2024
Janice
United KingdomTV not working
Breakfast and location was exceptional thank you
Stayed in April 2024
Reviewed: 21 April 2024
Ian
United KingdomNo bar for residents
Clean and tidy
Stayed in April 2024
Reviewed: 20 April 2024
Brian
United Kingdom3rd floor room was a hike as lift broken again.
Always stay here when in newquay , love the pool although since the surge in power costs it's not as warm as it used to be , lovely new sauna as well.
Stayed in April 2024
Reviewed: 19 April 2024
Piers
United KingdomBreakfast was generally ok but not hot
Stayed in April 2024
Reviewed: 18 April 2024
Alan
United KingdomBreakfast was good attention of staff very good. When the chef brought out other items he actually took the time to go round the tables of dinners to make us aware of the additional options..
Stayed in March 2024
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