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Reviews of Upstairs Downstairs Regency Apartments

Hatherley Lodge, 29a St Stephen's Road, Cheltenham, Cheltenham, GL51 3AB, United Kingdom

#50 of 186 Holiday rentals in Cheltenham

Guests' Choice

Review score

Based on 29 apartment reviews

9.1

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.4

  • Location

    9.5

  • Facilities

    9.3

  • Staff

    9.3

  • Value for money

    9.4

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 19 April 2024

    10
    Exceptional
    • Business trip
    • Group
    • Superior Apartment
    • Stayed 7 nights

    Absolutely gorgeous apartment, with free parking. Just a short walk into town.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    10
    Meet up with old school friends and this place was perfect for us.
    • Leisure trip
    • People with friends
    • Superior Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    I stayed at this property with friends and what a find! It is so spacious with beautiful furniture and comfortable beds. Everything was provided should you need it. It is within walking distance of Cheltenham and has off road parking. The host was very friendly too. There is a jacuzzi you can use if you desire, we didn’t but maybe next time!

    Stayed in April 2024

  • Reviewed: 6 April 2024

    10
    Great 50th birthday treat for my parter. Enough room for all the family.
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Beautiful well kept property, very spacious. Close to town.

    Stayed in March 2024

  • Reviewed: 5 March 2024

    8.0
    Spacious family self-catering in elegant period home
    • With a pet
    • Leisure trip
    • Couple
    • Three-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    One of the mattresses was thin and flimsy. (The mattress in another bedroom however was excellent. ) Shower pressure very low. Would advise investing in a power shower if possible. Also need blackout curtains in one room due to bright lights outside. Would also suggest replacing the corner sofa.

    Huge flat, kitchen well stocked and full-sized fridge and cooker. Beautiful period property in attractive street and area. Plenty of parking on site. Would be perfect for a family group. Dog-friendly! Whilst I normally wouldn’t stay in an apartment rather than hotel, it was reassuring that the host is on site to monitor and help if any problem arises.

    Stayed in March 2024

  • Reviewed: 2 March 2024

    8.0
    Ideal for our stay, very good value, would recommend.
    • Leisure trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 3 nights

    Smart TV was a little small for watching the rugby. Basic provision of groceries would have been appreciated (bread and milk).

    Great location for short walk into Montpellier. Ample parking at the property. Friendly host.

    Stayed in February 2024

  • Reviewed: 29 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 27 nights
    • Submitted via mobile

    Nic is an excellent host. Very helpful and kind. The apartment has everything you need for a very comfortable stay in Cheltenham. Large rooms and very comfortable beds. Excellent location close to Cheltenham town centre. Doggies can stay too. There is a lovely dog park just around the corner from the property. We had a fantastic stay.

    Stayed in February 2024

  • Reviewed: 18 February 2024

    9.0
    A lovely apartment in the leafy Cheltenham suburbs
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Seating in the lounge area could have been more comfortable.

    Spacious apartment with excellent facilities in a lovely location. A key attraction was the fact that it had onsite parking. The bedrooms had very good storage space.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Fabulous large and well appointed apartment within easy reach of town. Good liaison with host.

    Stayed in February 2024

  • Reviewed: 10 January 2024

    10
    Best rental I've ever stayed in.
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 10 nights

    Perfect location for town center and the Bath Road. A fantastic apartment - big enough for me to invite my mother and brother + his family over for comfortable Christmas lunch! And host Nic is wonderful!!

    Stayed in December 2023

  • Reviewed: 27 November 2023

    9.0
    A clean, spacious and comfortable property. We enjoyed our stay and would recommend to others.
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 3 nights

    Within walking distance of town centre, plenty of space, comfortably furnished.

    Stayed in November 2023

  • Reviewed: 26 October 2023

    10
    This is wonderful stay that exceeds our expectation.
    • Business trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 11 nights

    There is nothing that I did not like about this apartment.

    The host was super kind and very helpful. She took great care of us. We had the feeling like at home.

    Stayed in October 2023

  • Reviewed: 16 September 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 1 night

    Comfy place Beautiful decorations good location spacious Kitchen accessories provided Hostess (Nic) was very warm and welcoming and even upgraded us free of charge

    Stayed in September 2023

  • Reviewed: 3 September 2023

    10
    Fun time relaxing accommodation and amazing night’s sleep
    • Leisure trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Nothing. More spoons please

    The location, the size the decor the hospitality. Huge big welcome. Ten minute toddle into town. Perfect for a friend meet up.

    Stayed in September 2023

  • Reviewed: 28 August 2023

    8.0
    Great location
    • Leisure trip
    • People with friends
    • Three-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Some aspects looking tired, but all was clean

    Host was very helpful the location was great 10 minutes to pub and restaurants, 15 mins to centre, 24/7 store 3 minute walk A++

    Stayed in August 2023

  • Reviewed: 21 August 2023

    10
    It was a lovely apartment. Nic was super friendly and very helpful.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Nothing. Everything was lovely.

    It was beautifully decorated and convenient for all our needs.

    Stayed in August 2023

  • Reviewed: 18 August 2023

    10
    Amazing location
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Amazing location, just a short walk into town. The rooms are all a fantastic size, really comfortable. Everything you could need. Super helpful, couldn’t fault a single thing.

    Stayed in August 2023

  • Reviewed: 16 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Excellent location and very helpful owner

    Stayed in August 2023

  • Reviewed: 13 August 2023

    10
    Absolutely beautiful, amazing, spacious, clean, well equipped apartment.
    • Business trip
    • Solo traveller
    • Superior Apartment
    • Stayed 1 night

    Great location. Absolutely beautiful, amazing, spacious apartment. Very clean. Friendly host. Dogs allowed which was great for us.

    Stayed in July 2023

  • Reviewed: 13 July 2023

    10
    Excellent
    • Business trip
    • Solo traveller
    • Superior Apartment
    • Stayed 1 night
    • Submitted via mobile

    Fantastic property in a great location, Nic the host was very pleasant and friendly. We will most definitely be staying here again in the future and would recommend to all.

    Stayed in July 2023

  • Reviewed: 9 February 2024

    7.0
    Convenient and comfortable
    • Business trip
    • Solo traveller
    • Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The internet was intermittent and unreliable

    Conveniently located and large comfortable facilities in the bedroom and lounge.

    Stayed in February 2024

  • Reviewed: 7 January 2024

    5.0
    Passable
    • Leisure trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Owner was a pest and basically ruined the stay. So we left a day early.

    Stayed in November 2023

  • Reviewed: 15 October 2023

    6.0
    Pleasant
    • Business trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The lady running the service is quite rude and snobby , which is very unfortunate as the accommodation it’s self is lovely so this is a , 1st issue was our friends were joining us later we directed them to park round the rear (where we were told) and the lady came out with a very poor and intitled attitude, moreover the stay was lovely she was helpful enough she was texting me the whole time giving me a sob story about how she doesn’t want to rent her house out but it’s “better then living on the streets” as she said with her 23 plate Mercedes parked outside 🤣 her stating this make me feel very uncomfortable as a customer she explained she did this by herself all the cleaning ect , so we went out of our way to hoover , and ensure the place was pristine there was no issue with this maybe a thanks would of been nice but some people don’t care and just want to make money , after that I got home and it seemed she is trying to make an issue through booking.com when there was no issue ? Not sure what this is about , but would avoid this is a very weird outcome moreover we found old chicken on the floor prior to our stay which this could of just been missed as she cleans it all by herself wasn’t a major issue but if you’re vegaterian this wouldn’t be a good find .

    It’s very cozy and well decorated, the size is very good and it makes you feel at home

    Stayed in October 2023

  • Reviewed: 3 April 2024

    10
    Exceptional
    • Business trip
    • People with friends
    • Superior Apartment
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 21 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 7 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2023

Showing 1 – 25

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