Central Promenade, Gloddaeth Crescent, Llandudno, LL30 2XS, United Kingdom
#2 of 44 hotels in Llandudno
Guests' ChoiceBased on 779 hotel reviews
9.4Cleanliness
9.7
Comfort
9.6
Location
9.8
Facilities
9.5
Staff
9.8
Value for money
9.2
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 November 2024
Raymond
United KingdomEnjoy everything
Everything was perfect we really enjoyed our stay and will be back again sometime thanks for everything
Stayed in November 2024
Reviewed: 11 November 2024
Craig
United KingdomNothing
Myself and my partner stayed for 4 nights last week, and we can both honestly say that absolutely everything from the immaculate, hotel interior and room, right across the board to the comfort, the food, the evening entertainment, and all the staff including the owners, was exceptional, no complaints at all, we loved our stay at the tynedale hotel, we would highly recommend and will definitely be staying again in the very near future, also the Christmas decorations inside and out gave us a real winter wonderland feeling, a massive well done
Stayed in November 2024
Reviewed: 8 November 2024
Trevor
United KingdomThere was northing we didn't like
Very well run spotlessly clean good entertainment polight staff top class hotel best in llandudno
Stayed in November 2024
Reviewed: 30 October 2024
Tracy
United KingdomWe had the junior suite which is accessed from the car park. I would have liked a mat on the inside to wipe feet. I would have liked my towels to have been changed every day, although when I did ask for a new towel it was provided immediately. There were no glasses provided in the room, and the plastic glasses which were there when we first arrived were not replaced after the first day. I would have liked a small fridge in the room.
The welcome was very warm. All the staff were extremely helpful - nothing was too much trouble. The hotel was very tastefully decorated, the outside terrace area extremely inviting. The breakfast menu was extensive and all cooked to order. The evening meal was a very high standard. The staff were attentive. The bar and sitting areas were very comfortable. The entertainment was very good.
Stayed in October 2024
Reviewed: 29 October 2024
Jane
United KingdomStaff are so friendly can't do enough for you lovely atmosphere and food good and entertainment
Stayed in October 2024
Reviewed: 29 October 2024
Robert
United KingdomNothing we will be returning.
Exceptional stay from staff/meals/accommodation and location.Also outdoor seating area.
Stayed in October 2024
Reviewed: 26 October 2024
Angela
United KingdomGreat choice at breakfast and food was nice and hot. Excellent location overlooking the promenade and sea. Staff were all friendly and helpful.
Stayed in October 2024
Reviewed: 24 October 2024
Nora
United KingdomNothing , it was what we expected having stayed there a number of times.
Staff were excellent, room was good and the breakfast was fantastic
Stayed in October 2024
Reviewed: 19 October 2024
Ben
United KingdomNothing
Staff were really attentive and friendly. Excellent location and the breakfast was lovely. Nice seating area outside over looking the promenade and very modern decor.
Stayed in October 2024
Reviewed: 16 October 2024
Jennifer
United KingdomDifficult to find anything we didnt like, but probably a mini fridge in the room would make it perfect.
Liked everything about this Hotel. Modern, stylish, very appealing Hotel, super clean too. Penthouse suite was fantastic. Staff extremely friendly and helpful. Food fabulous. Good car parking.
Stayed in October 2024
Reviewed: 16 October 2024
Ray
United KingdomNothing really! All good, the only thing was we didn't get to stay in a room with bay window! But that was because of the hotel being fully booked! Which says a lot!!
Our stay was excellent from check in to check out! Staff, food, room, parking a bonus! Lovely friendly hotel.
Stayed in October 2024
Reviewed: 15 October 2024
Lawson
United KingdomNothing
Breakfast was a 5*,cooked to perfection , staff 10/10,nothing was to small for them to do polite courteous, already to help , a big thanks to them all, definitely recommend to friends and family, and will be coming back in the future
Stayed in October 2024
Reviewed: 15 October 2024
Lisa
United KingdomNothing to dislike
Good situation great staff
Stayed in October 2024
Reviewed: 12 October 2024
Tim
United KingdomNothing really
Very clean . Excellent room with Sea View. Food was very good
Stayed in October 2024
Reviewed: 10 October 2024
Sharon
United KingdomExcellent staff, service, hotel, food simply fabulous!
Stayed in October 2024
Reviewed: 7 October 2024
Malcolm
United KingdomI would have liked to stay in hotel and not the outside room due to the rain and having to wear a coat for dinner and entertainment plus The steps would be slippery when bad weather The room it self was fine
The breakfast was lovely I have dietary need which the cook was very helpful so the dinner was great very helpful
Stayed in October 2024
Reviewed: 27 September 2024
Lilian
United KingdomEvery time you want to book a room at this hotel you always end up with a room down the fire escape outside the building .All other rooms inside hotel are taken up with coach parties.
Breakfast good with a Good choice. However it was not very hot.
Stayed in September 2024
Reviewed: 21 September 2024
Peter
United KingdomAs mentioned above . Everything else was excellent.I must add a comment on the staff. Each and everyone of them first class a guest could not be treated or expect better service , their attitude to the jobs excellent
Very good, however I think the sausages were a little tough. The bacon was a little salty , if the aforesaid parts of the breakfast could be rectified then I would say 10 out of 10
Stayed in September 2024
Reviewed: 29 August 2024
Terence
United KingdomNothing
Everything staff lovely room was gorgeous so was the food and very clean hotel.
Stayed in August 2024
Reviewed: 29 August 2024
Lesley
United KingdomWoke early every morning by people walking around above our room. One morning it was from 3am. The other morning from 6 am. We think there is a corridor above the bedroom. This was loud and the floors were squeaking. Did not sleep well during our stay. Which was a shame, we loved this hotel. Also I don't drink (normal) tea, when I asked at reception if I could have a herbal tea for the room I was told I had to pay, I've never experienced this before in any other hotels as herbal teas are normally in the rooms! I thought for the cost of the room this wasn't good customer service
Very clean everywhere. The junior suite was comfortable and spacious. Lovely area outside on the front of the hotel to have a drink, with cover and heaters.
Stayed in August 2024
Reviewed: 28 August 2024
Steven
United KingdomEverything
Stayed in August 2024
Reviewed: 28 August 2024
Jane
United KingdomAbsolutely Nothing .
Everything you needed was here . Food Bar Entertainment. Fabulous location . Exceptionally clean . Fabulous Staff.
Stayed in August 2024
Reviewed: 27 August 2024
Susan
United KingdomThere was nothing to dislike.
The hotel was beautifully decorated throughout and spotlessly clean.There were plenty of seating areas around the bar to rest and relax, have a quiet drink or enjoy the entertainment which was of a good standard. The staff were friendly, helpful and nothing was too much trouble. The restaurant was well organised with everyone keeping the same table for breakfast and evening meal. The service was quick and slick . We thoroughly enjoyed our stay and would definitely return
Stayed in August 2024
Reviewed: 27 August 2024
Lin
United KingdomIt is quite dusty on the room equipment, as dusts are everywhere on the electrical appliances. And it would be better to provide USB sockets.
The location is superb and close to the sea. Breakfast is excellent with big portion. Staff are very nice and lent me a iPhone charger. And the performance at night is brilliant by an amazing singer!
Stayed in August 2024
Avila, Spain
Caroline, Canada
Valbonne, France
Kingsland, USA
Bentota, Sri Lanka
Incheon, South Korea
Rokytnice nad Jizerou, Czech Republic
SantʼAgata deʼ Goti, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content