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  5. Reviews of Trivelles Eccles

Reviews of Trivelles Eccles This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

386-388 Eccles New Road, Salford, Manchester, M5 5ED, United Kingdom

Review Score

Based on 77 hotel reviews

4.5

Score breakdown

  • Cleanliness

    5.5

  • Comfort

    5.4

  • Location

    5.8

  • Facilities

    5.0

  • Staff

    6.7

  • Value for money

    5.3

  • Free Wifi

    8.1

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Showing 1 - 25

  • Reviewed: December 10, 2021

    4.0
    Place is in a state of neglect, housekeeping is poor
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights

    Although some previous negative review issues had been addressed, there were still some which had not. There is still an iron burn on the (worn) carpet; There are holes in the wall which appear to be for a missing shelf; the shower base has been re-grouted, but there are still lines of grimy grout on the shower tiles. The toilet seat is still loose. On arrival, I found that there was no towel, reception was unable to provide one. I later discovered (after reception closed) that there was no tea spoon. There were tea/coffee making supplies, but I had to rinse the cup first which was either dirty, or badly water stained. At one point, I dropped something on the floor and while searching for it, moved a small chest of drawers and found some litter underneath it. The blinds weren't working, so I had no natural light in the room for the 2 days I was there. The place seemed to have a lot of potential, but is in a state of neglect with poor housekeeping. Having said all that, I did sleep well.

    Location was great, close to public transport. Car park was also good. Bed was comfortable.

    Stayed in December 2021

  • Reviewed: December 8, 2021

    5.0
    It was OK.
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Toilet seat.

    Toilet seat not good enough.

    Stayed in December 2021

  • Reviewed: December 4, 2021

    4.0
    Not recommended.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights

    Noisy all day and all through the night. Continuous racket from other guests next door. Reception staff unable or unwilling to provide a quieter room or otherwise address the problem and repeated emails to Trivelles management to raise this issue have been ignored. Would not stay at this hotel again, had hardly any sleep over three nights and was unwell on returning home as a result !

    Well located for travel, next to Weaste Tram Stop. Otherwise nothing positive about this hotel.

    Stayed in November 2021

  • Reviewed: November 15, 2021

    4.0
    Not great!
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Whole place smelled of cannabis. No soap in bathroom. Room very small, no bedside table, no light bulb in light. Kettle based on top of the microwave - not exactly safe? Dirty window. Bed wasn't particularly comfortable, only 1 pillow available. Was noisy throughout. Glad it was only one night I stayed

    Bed sheets were at least clean.

    Stayed in November 2021

  • Reviewed: November 7, 2021

    6.0
    Basic room. Good location. Very helpful staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I wouldn't say I disliked anything. There is clear wear and tear on the property. The room was basic and not many amenities. But these issues can be sorted over time. Overall I enjoyed my stay and would go again.

    The staff were very helpful. The location was great and its good value for money.

    Stayed in October 2021

  • Reviewed: October 31, 2021

    3.0
    Poor
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The location and general look of the building was concerning. You enter through the rear. They left teabags and milk for tea but no kettle or cups. The room looked nothing like the website. The walls were very thin, I could hear everything in the reception word for word

    The bed was comfy and the receptionist was very nice

    Stayed in October 2021

  • Reviewed: October 27, 2021

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    I had a very little room and all building needs to be renovated.

    price was good opening hours good too. Stuff very friendly and helpful

    Stayed in October 2021

  • Reviewed: October 21, 2021

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No cups to make a drink even tho there was a kettle. Bathroom wasn't clean

    Plenty of parking and comfortable clean beds

    Stayed in October 2021

  • Reviewed: October 21, 2021

    5.0
    Good to sleep after a long journey but won't stay again.
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 1 night

    Smoking had clearly taken place in my room. It stank badly. The little pots of milk were out of date/smelt off.

    Bed was comfortable. Shower was clean.

    Stayed in October 2021

  • Reviewed: October 20, 2021

    5.0
    It served my purpose, but could do with upgrading
    • Leisure trip
    • Solo traveler
    • Family Room
    • Stayed 1 night

    Address given as Eccles. In fact it is in Weaste, right next to Weaste Metro station, so took me a long time to find. When I got there, (7.30pm) I had to shout through the letterbox of locked front door to contact reception and was told to come round the back. In the room, the TV was broken and the double bed only had a single douvet inside the double douvet cover!! Metro line was right outside my windows, so I had a regular loud rumbling noise until midnight and from 6.00am.

    Car park provided Room a good size (a family room for just me!) clean sheets en suite satisfactory

    Stayed in October 2021

  • Reviewed: October 17, 2021

    3.0
    Woodnt stay there again location was spot on over were we was going that's it really
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Arrived around 3pm room wasnt ready bed hadn't been changed room ant been cleaned had to wait in carpark 45mins Pic off hotel is fake dirty outside damp in side the place on walls

    Stayed in September 2021

  • Reviewed: October 6, 2021

    3.0
    Poor
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Dirty windows no pillowcase smell

    Close to Media City

    Stayed in October 2021

  • Reviewed: September 25, 2021

    4.0
    Not happy at all
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    They foned and asked me to pay cash when I get there during the day and again when I arrived but I'd already paid on my card. The room was pretty shocking for the price dirty marks and spillages on the walls the sheets on bed had stains on them and it looked like someone had been lying on the bed no soap in bathroom 1 towel no breakfast for £65 shocking really. Nice lads on reception but spoke limited English so hard to communicate. If the room was £30-£40 I wudnt really complain but £65!!!

    The staff were friendly enough and location good to get about

    Stayed in September 2021

  • Reviewed: September 23, 2021

    5.0
    Stay over
    • Leisure trip
    • Travelers with friends
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    we didn’t even stop in this hotel we were rang about an hour before arriving to say that they had booked us in another one of their accommodations in Manchester so didn’t actually stay at this location. Bathroom needs a lot of TLC as did the blinds

    beds were comfy, decent location, good price, friendly staff, early check in

    Stayed in September 2021

  • Reviewed: September 21, 2021

    3.0
    Poor
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    No hot water. Shower blocked, water overflowing to bathroom floor.

    Stayed in September 2021

  • Reviewed: September 13, 2021

    4.0
    Parklife stay 2021
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    •messed up my booking, tried sending me to a different hotel, didn’t call or email before to explain •showers were cold •right outside a tram line •hotel was under renovation •staff aren’t very helpful, don’t know what’s going on •wasn’t very clean •pillows were very thin

    The bed was comfortable and room was spacious

    Stayed in September 2021

  • Reviewed: September 13, 2021

    5.0
    Fair
    • Leisure trip
    • Travelers with friends
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The pictures didn't represent the actual hotel. The hotel also seemed to serve as a half way house as well as a hotel.

    Beds were comfortable. The staff we polite and helpful.

    Stayed in September 2021

  • Reviewed: September 10, 2021

    6.0
    Cheap and cheerful
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Looked run down and shabby from the external Was run down inside badly decorated Communication issues Tram zooming past every 10 mins Stains on various items and bedding TV Ariel coax had no connector and was hanging out Painting in rooms was DIY or done by a blind man

    Location great for the bowlers exhibition center Helpful staff once you understand each other Tea coffee in plenty Car parking facilities big plus

    Stayed in September 2021

  • Reviewed: September 8, 2021

    3.0
    Cheap, but still below standard...
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The smell in the room, lack of bedding (no pillowcase), shower leaked, no bathmats, no light in bathroom........

    Stayed in September 2021

  • Reviewed: September 7, 2021

    5.0
    Basic, clean & relatively cheap.
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The building looked almost derelict from the outside with the hotel names half covered over in black plastic & the front door not in use. I nearly went away thinking the hotel was closed! Expecting it to be a hotel this appears to be used as a hostel and at the time i stayed, some residents who were frequently sat outside in the car park chatting, were the ones who helped guide me on how to get in. I walked through the open side door, along a couple of small corridors to find a reception desk, where there was someone to help. I had a single bed comfortable enough in a very small room, adequate because i was just there to sleep the nights i stayed.

    The location was very handy to reach the venue i had come to attend. It was relatively cheap & clean. Felt secure with the key card and i wasn’t disturbed. Staff helpful if you needed them. On site parking was very helpful.

    Stayed in September 2021

  • Reviewed: August 29, 2021

    3.0
    shocked
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Was so shocked when I opened my door to my room, looks nothing like the photos shown in the advertisement… had no pillow cases on our pillows, dirt and most in mould in most places, toilet seat was broke. The place had graffiti on the walls and a smashed window. Wasn’t happy.

    Nothing really

    Stayed in August 2021

  • Reviewed: August 27, 2021

    3.0
    Poor
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms tiny, no hot water, homeless people wandering around inside as no Reception manned. Trams going up and down right outside the window shaking the foundations. Payed for 2 night on line but didnt stay longer than half an hour as didnt feel safe.

    Nothing.

    Stayed in August 2021

  • Reviewed: August 11, 2021

    5.0
    Hotel fine and comfy
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Kept up till 5am by people having music on all night

    Arrival on site staff so friendly

    Stayed in August 2021

  • Reviewed: July 23, 2021

    5.0
    no fan for cool down doing the hot weather
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 6 nights

    n

    n

    Stayed in July 2021

  • Reviewed: July 13, 2021

    4.0
    Our stay was bad .The room was extremely hot and the fan didn't work.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was disappointing. The place could do better if its cleaned up and the signs on the building were covered its not easy to.locate . Overall its very dirty .

    The location is very poor, the building doesn't appear to be what it is online. Its outside appearance is very dirty including the inside,lots of dust everywhere. The toilet walls were filthy and the toilet seat was broken. It smelt of wee. The noise from the trams is very disturbing at night and the fan didn't work and everything was just disty.

    Stayed in July 2021

Showing 1 - 25

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