386-388 Eccles New Road, Salford, Manchester, M5 5ED, United Kingdom
Based on 77 hotel reviews
4.5Cleanliness
5.5
Comfort
5.4
Location
5.8
Facilities
5.0
Staff
6.7
Value for money
5.3
Free Wifi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: December 10, 2021
Ufo_joe
United KingdomAlthough some previous negative review issues had been addressed, there were still some which had not. There is still an iron burn on the (worn) carpet; There are holes in the wall which appear to be for a missing shelf; the shower base has been re-grouted, but there are still lines of grimy grout on the shower tiles. The toilet seat is still loose. On arrival, I found that there was no towel, reception was unable to provide one. I later discovered (after reception closed) that there was no tea spoon. There were tea/coffee making supplies, but I had to rinse the cup first which was either dirty, or badly water stained. At one point, I dropped something on the floor and while searching for it, moved a small chest of drawers and found some litter underneath it. The blinds weren't working, so I had no natural light in the room for the 2 days I was there. The place seemed to have a lot of potential, but is in a state of neglect with poor housekeeping. Having said all that, I did sleep well.
Location was great, close to public transport. Car park was also good. Bed was comfortable.
Stayed in December 2021
Reviewed: December 8, 2021
Dauda
United KingdomToilet seat.
Toilet seat not good enough.
Stayed in December 2021
Reviewed: December 4, 2021
Mark
United KingdomNoisy all day and all through the night. Continuous racket from other guests next door. Reception staff unable or unwilling to provide a quieter room or otherwise address the problem and repeated emails to Trivelles management to raise this issue have been ignored. Would not stay at this hotel again, had hardly any sleep over three nights and was unwell on returning home as a result !
Well located for travel, next to Weaste Tram Stop. Otherwise nothing positive about this hotel.
Stayed in November 2021
Reviewed: November 15, 2021
Stephen
United KingdomWhole place smelled of cannabis. No soap in bathroom. Room very small, no bedside table, no light bulb in light. Kettle based on top of the microwave - not exactly safe? Dirty window. Bed wasn't particularly comfortable, only 1 pillow available. Was noisy throughout. Glad it was only one night I stayed
Bed sheets were at least clean.
Stayed in November 2021
Reviewed: November 7, 2021
David
United KingdomI wouldn't say I disliked anything. There is clear wear and tear on the property. The room was basic and not many amenities. But these issues can be sorted over time. Overall I enjoyed my stay and would go again.
The staff were very helpful. The location was great and its good value for money.
Stayed in October 2021
Reviewed: October 31, 2021
Connor
United KingdomThe location and general look of the building was concerning. You enter through the rear. They left teabags and milk for tea but no kettle or cups. The room looked nothing like the website. The walls were very thin, I could hear everything in the reception word for word
The bed was comfy and the receptionist was very nice
Stayed in October 2021
Reviewed: October 27, 2021
Roman
United KingdomI had a very little room and all building needs to be renovated.
price was good opening hours good too. Stuff very friendly and helpful
Stayed in October 2021
Reviewed: October 21, 2021
Jessica
United KingdomNo cups to make a drink even tho there was a kettle. Bathroom wasn't clean
Plenty of parking and comfortable clean beds
Stayed in October 2021
Reviewed: October 21, 2021
Lynda
United KingdomSmoking had clearly taken place in my room. It stank badly. The little pots of milk were out of date/smelt off.
Bed was comfortable. Shower was clean.
Stayed in October 2021
Reviewed: October 20, 2021
Ted
United KingdomAddress given as Eccles. In fact it is in Weaste, right next to Weaste Metro station, so took me a long time to find. When I got there, (7.30pm) I had to shout through the letterbox of locked front door to contact reception and was told to come round the back. In the room, the TV was broken and the double bed only had a single douvet inside the double douvet cover!! Metro line was right outside my windows, so I had a regular loud rumbling noise until midnight and from 6.00am.
Car park provided Room a good size (a family room for just me!) clean sheets en suite satisfactory
Stayed in October 2021
Reviewed: October 17, 2021
Lisa
IrelandArrived around 3pm room wasnt ready bed hadn't been changed room ant been cleaned had to wait in carpark 45mins Pic off hotel is fake dirty outside damp in side the place on walls
Stayed in September 2021
Reviewed: October 6, 2021
Monika
United KingdomDirty windows no pillowcase smell
Close to Media City
Stayed in October 2021
Reviewed: September 25, 2021
Paul
United KingdomThey foned and asked me to pay cash when I get there during the day and again when I arrived but I'd already paid on my card. The room was pretty shocking for the price dirty marks and spillages on the walls the sheets on bed had stains on them and it looked like someone had been lying on the bed no soap in bathroom 1 towel no breakfast for £65 shocking really. Nice lads on reception but spoke limited English so hard to communicate. If the room was £30-£40 I wudnt really complain but £65!!!
The staff were friendly enough and location good to get about
Stayed in September 2021
Reviewed: September 23, 2021
Wise
United Kingdomwe didn’t even stop in this hotel we were rang about an hour before arriving to say that they had booked us in another one of their accommodations in Manchester so didn’t actually stay at this location. Bathroom needs a lot of TLC as did the blinds
beds were comfy, decent location, good price, friendly staff, early check in
Stayed in September 2021
Reviewed: September 21, 2021
Nascimento
United KingdomNo hot water. Shower blocked, water overflowing to bathroom floor.
Stayed in September 2021
Reviewed: September 13, 2021
Rohan
United Kingdom•messed up my booking, tried sending me to a different hotel, didn’t call or email before to explain •showers were cold •right outside a tram line •hotel was under renovation •staff aren’t very helpful, don’t know what’s going on •wasn’t very clean •pillows were very thin
The bed was comfortable and room was spacious
Stayed in September 2021
Reviewed: September 13, 2021
Victoria_510
United KingdomThe pictures didn't represent the actual hotel. The hotel also seemed to serve as a half way house as well as a hotel.
Beds were comfortable. The staff we polite and helpful.
Stayed in September 2021
Reviewed: September 10, 2021
Jimr1980
United KingdomLooked run down and shabby from the external Was run down inside badly decorated Communication issues Tram zooming past every 10 mins Stains on various items and bedding TV Ariel coax had no connector and was hanging out Painting in rooms was DIY or done by a blind man
Location great for the bowlers exhibition center Helpful staff once you understand each other Tea coffee in plenty Car parking facilities big plus
Stayed in September 2021
Reviewed: September 8, 2021
J
United KingdomThe smell in the room, lack of bedding (no pillowcase), shower leaked, no bathmats, no light in bathroom........
Stayed in September 2021
Reviewed: September 7, 2021
Heather
United KingdomThe building looked almost derelict from the outside with the hotel names half covered over in black plastic & the front door not in use. I nearly went away thinking the hotel was closed! Expecting it to be a hotel this appears to be used as a hostel and at the time i stayed, some residents who were frequently sat outside in the car park chatting, were the ones who helped guide me on how to get in. I walked through the open side door, along a couple of small corridors to find a reception desk, where there was someone to help. I had a single bed comfortable enough in a very small room, adequate because i was just there to sleep the nights i stayed.
The location was very handy to reach the venue i had come to attend. It was relatively cheap & clean. Felt secure with the key card and i wasn’t disturbed. Staff helpful if you needed them. On site parking was very helpful.
Stayed in September 2021
Reviewed: August 29, 2021
Caitlyn
United KingdomWas so shocked when I opened my door to my room, looks nothing like the photos shown in the advertisement… had no pillow cases on our pillows, dirt and most in mould in most places, toilet seat was broke. The place had graffiti on the walls and a smashed window. Wasn’t happy.
Nothing really
Stayed in August 2021
Reviewed: August 27, 2021
Trev
United KingdomRooms tiny, no hot water, homeless people wandering around inside as no Reception manned. Trams going up and down right outside the window shaking the foundations. Payed for 2 night on line but didnt stay longer than half an hour as didnt feel safe.
Nothing.
Stayed in August 2021
Reviewed: August 11, 2021
Paul
United KingdomKept up till 5am by people having music on all night
Arrival on site staff so friendly
Stayed in August 2021
Reviewed: July 23, 2021
Antonio
United Kingdomn
n
Stayed in July 2021
Reviewed: July 13, 2021
Olga
United KingdomEverything was disappointing. The place could do better if its cleaned up and the signs on the building were covered its not easy to.locate . Overall its very dirty .
The location is very poor, the building doesn't appear to be what it is online. Its outside appearance is very dirty including the inside,lots of dust everywhere. The toilet walls were filthy and the toilet seat was broken. It smelt of wee. The noise from the trams is very disturbing at night and the fan didn't work and everything was just disty.
Stayed in July 2021
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