Food took quite a long but it made it worth while because it was incredible. We found out at check out that we had been allocated the wrong room and the one we should have had would have been nicked, ours was okay. The clock chiming every hour and half hour was quite annoying.

Location was beautiful and the food was fabulous

Stayed in April 2024

The internet was poor

Property is stunning, it is undergoing refurbishment at the moment. We did not use the spa facilities but our room was lovely, the bed was super comfortable.

Stayed in May 2024

Spa was lovely

Stayed in April 2024

Service was a bit slow in restaurant/bar, but was busy to be fair, with only a few waiters.

Nice old building very traditional. Lovely restaurant in the clock tower, food was good. Lovely big swimming pool with lots of chairs for relaxing Jacuzzi sauna etc. Friendly helpful staff everywhere.

Stayed in April 2024

The price for the size of the room wasn't great

Spa facilities Restaurant food was incredible Location was great Staff were incredible

Stayed in April 2024

I think they were having an issue with the boiler, so our first night was a bit cold !

The spa facilities were great 👍

Stayed in April 2024

Bathroom...no walk-in shower so struggled to climb in bath for shower. no Charging point for mobile phone . Breakfast ... Sausages were odd tasting , another guest who was sitting behind our table also said the Sausages were unedible, such a very odd taste... think they were OFF. All our table of five guests could not eat the sausage after first taste. Otherwise all meals were first class.

Very comfortable room , a huge bed . and very clean. leisure facilities great, pool, sauna steam room snooker room swimming pool I felt safe in . As I am disabled and not been in a pool for 15 years. the same depth overall so felt safe as my feet touched the pool floor. My Daughter and grandson were amazed that I managed to get into the pool. I was celebrating myself and Husbands 75th Birthdays. 9th and 18th April. myself and Daughter had a facial at 5pm anditwas amazing. Fabulous staff.

Stayed in April 2024

Evening service was a bit slow, as the current dining room is undergoing refurbishment. Food was very enjoyable. Didn't realise charges should have been paid for and not put on room bill.

Breakfast was very good. Excellent choice available. Prompt efficent service

Stayed in April 2024

The big disappointment was that the pool was totally unheated throughout our 2 day stay because of a maintainace issue and we had been looking forward to having a swim very much, it was far too cold to get in the pool for most of the guests.

Wonderful location,excellent parking,beautiful gardens, friendly welcoming staff,large room and really comfy bed.Great selection for breakfast.A relaxing atmosphere throughout the hotel.I would come back to this beautiful hotel.

Stayed in February 2024

Total lack of internet access Restaurant very slow service lack of attention, didn’t bother with dessert because of the wait, didn’t bother eating there on the last evening. Lack of choice on the menu.

Nice sized rooms, clean, good location,

Stayed in April 2024

Didn’t cater for gluten free and vegan

Looks good and is in a nice area

Stayed in April 2024

Uncomfy bed

Evening meal was very good highly recommend. Pool area was great.

Stayed in April 2024

the breakfast was delicious and location was very good

Stayed in March 2024

The hall has all its original features and the rooms feel very stately, almost like your staying in Downtown Abbey!

Stayed in April 2024

Due to renovations we did not see the complete hotel .

We did not eat at the hotel . We had a nightcap in the bar on our return which was enjoyable. Staff were very good. Christina at check in was excellent . Liked the terrace off the room .

Stayed in April 2024

I know that the hotel is under renovation. However, our room was rather dated. The most notable factor was the dirty windows with its weather beaten woodwork. The safe in our room was locked on arrival. It was two days before housekeeping resolved the issue, the day before we left. The reception for Wi-Fi was poor.

The spa facilities were second to none, absolutely fantastic, beautiful pool, sauna, steam room and jacuzzi, could not fault it. The breakfast was to die for, a great choice of cereals, fruit juices, pastries, cheese, and meat. All meals were freshly cooked, these also were amazing. Unfortunately, the evening meal was disappointing. We had the traditional fish and chips, not very nice at all. Our waitress for breakfast was an extremely nice person and was very efficient. Thank you 😊

Stayed in April 2024

Bedroom in need of some TLC and a very creeky bed- could hear person snoring next door as well as their tv

New gym and spa was attractive. Nice bottle of wine to welcome you. Good food at dinner.

Stayed in April 2024

There was a slight issue with the sausages at breakfast but not the end of the world. I think judging by what other guests said, they would have been happy if they had been informed, but no one mentioned anything. Rooms: good size, but the lock was a bit tricky on occasion. Gym/sauna: we didn't use the gym, but sauna/steam room etc were used and were good. I think the pool could do with being a little bit warmer, but other than that, all good for us.

My friend and I came here 2 years ago and we said we would come back. Because of its location, it is perfect for beaches in all directions. Our last visit saw us stay in the newer part of the hotel but this time we were on the other side which was lovely. The hotel is set in the countryside surrounded by beautiful gardens. The inside has been left as original as possible, which is great. It has recently changed hands, and we hear there are lots of positive changes coming. I'm so pleased it has stayed as a hotel, it really is beautiful and all the staff are so friendly and helpful. We can't wait to come back again, and we hope that the new owner doesn't change the look too much and make it too modern. It would ruin a stunning house.

Stayed in April 2024

Nothing really just the odd thing like dust on the kettle and the shampoo in the shower was completely empty.

Absolutely stunning building and rooms

Stayed in April 2024

The breakfast buffet was minimal, if you had been relying on a continental breakfast then I think you would have been dissaponted.

The food was generally very good, we had dinner in the restaurant every night. The cooked breakfast was very nice. The pool was very nice.

Stayed in April 2024

In process of renovations. Needs a lot of work to modernise. The rooms that have been done very nice so hopefully owners will make progress to improve all building.

Lovely building and peaceful. Food nice, staff nice.

Stayed in April 2024

It’s very isolated. It’s not in walking distance to anywhere

The building is full of character

Stayed in March 2024

There was nothing we didn't like as such. The Spa area was lovely but the changing area seemed a little tired in places but was still clean.

All the staff we met during our stay, were friendly, helpful and happy! Our room had everything we needed and was working eg heater, hairdryer, coffee/tea and bottled water etc. Breakfast and dinner were delicious and of a good variety. The grounds of the house were gorgeous. The interior in some areas were being renovated and looked great, and were being carried out without detracting from our stay.

Stayed in April 2024

Nothing

Excellent fresh well cooked breakfast, Evening food good, spa facilities great and an excellent pool. Very friendly and helpful staff.

Stayed in April 2024