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Stayed in March 2024

The staff were friendly and welcoming The setting of the Castle was lovely, with amazing views A lovely into St Ives takes about 10/15 mins

Stayed in March 2024

The uphill walk.

The pool

Stayed in April 2024

None

Nice warm rooms Friendly staff Walking distance to st.ives beach and places to eat Fell in love with gardens

Stayed in April 2024

Couple of issues with room fixed quick so ok

The location was nice

Stayed in April 2024

TV needs an upgrade. Pool and underground area could do with a paint. Breakfast was too expensive so we didn’t have it.

Size and decor of the room and large separate bathroom. Quiet and lovely views. Grand venue and nice ground. Ample parking.

Stayed in March 2024

Sheets had a few stains

Overall very nice, great breakfast buffet, big modern bathroom, the grounds would be beautiful in summer

Stayed in March 2024

They did not clean the room But we stayed for 3nights The gym facilities need improvement

The location was great The staff were wonderful

Stayed in April 2024

I wish Tregenna management had retained some old vestiges of the castle's history in the form of art, artefacts etc. Apart from the main lobby area, it felt like a modern and more nondescript premium hotel.

Breakfast was sumptuous - a really good spread, worth the price. The room was very adequate, but also a little disappointing, given our expectations of staying in a castle! It was a courtyard room with very little view. Also, a little small. I wish we had pre-specified/ pre-booked a sea facing room - although no such option was visible while I was booking.

Stayed in March 2024

There were no original features left in the bedrooms. Very bland and everything white. No character

Beautiful building with lovely views.

Stayed in April 2024

Beautiful grounds overlooking St Ives Bay. Lovely friendly staff who were very welcoming and friendly

Stayed in March 2024

Nothing-although no hot water from shower first night but resolved next day

Everything.

Stayed in March 2024

Nothing. 8

The wedding venue.

Stayed in March 2024

The location was perfect for my one night stay. Have been to St. Ives numerous times and this was my first time at this resort. I intended to walk to the harbour area in the evening and was pleasantly surprised that the woodland walk was available, which makes walking there considerably shorter than going via the main gate entrance. Did not use any of the facilities on this occasion, just the room, which was clean, comfortable etc. Would stay again.

Stayed in March 2024

Lovely grounds and nice hotel

Stayed in March 2024

Food, clean and facilities eg.. indoor swimming pool.

Stayed in March 2024

Way too hot - I did ask why, they have new solar panels. I only stayed a night my room was a bit of a hike and was under a generator, think part of the part of kitchen, so noisy, also the outside lights were on all night in front my room - which I needed the window open - only a couple of inches - to try and get some air

Great location and easily accessible with a car park. Simple clean large room

Stayed in March 2024

nothing

staff, it was warm, food and drink

Stayed in March 2024

Problem with initial room but reception acknowledged and reallocated swiftly .

Nice location and Grounds , only used dining room , staff very welcoming and good service .

Stayed in March 2024

Banging doors

Not the creaking floorboards

Stayed in February 2024

The room was well presented, clean plenty of tea,coffee, and milk etc, the bathroom was very good lovely shower. The breakfast was well cooked and plentiful also with lots of other edibles there.

Stayed in March 2024

On the second night I could hear a man talking all night! I wondered if he was talking to someone in another time zone as the conversation literally went on all through the night!

Loved having Netflix..a bath..comfy bed

Stayed in March 2024

nothing that springs to mind..

fantastic grounds, great service and one of the best breakfasts I've ever had in a hotel...

Stayed in March 2024

Shower pressure. No room service which was explained. However I didn’t feel I could ask for more biscuits!! My problem not yours!

View from our second room was spectacular. Breakfast was fine although little choice of fresh fruit. Our first room was leaking and no shower pressure but when moved to another room it was lovely.

Stayed in March 2024

We were however very disappointed with the pool. It had been closed for a “soft refurb” not sure aside from paint what had been done as it was looking very tired the pool cover was falling apart and leaving bits in the pool also very disappointed there was no longer a jacuzzi or toddler paddle pool.

We had a newly refurbished room in the courtyard which had triple aspect windows so lovely and light. Only down side was having to dash outside to get to the main hotel for breakfast when it was raining.

Stayed in March 2024