Skip to main content
  1. Hotel reviews homepage
  2. UK hotel reviews
  3. Greater London hotel reviews
  4. Isleworth hotel reviews
  5. Reviews of Touchwood

Reviews of Touchwood

21 Richmond Road, Isleworth, TW7 7BS, United Kingdom

#4 of 7 hotels in Isleworth

Guests' Choice

Review score

Based on 86 apartment reviews

7.6

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    7.9

  • Location

    8.3

  • Facilities

    7.8

  • Staff

    8.8

  • Value for money

    8.2

  • Free WiFi

    6.7

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 4 May 2024

    8.0
    Good value for money, suitable for short stay.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    No

    Property is clean and comfortable, it’s located in a quiet area, near River Thames. Host is friendly and nice.

    Stayed in May 2024

  • Reviewed: 16 April 2024

    7.0
    Amazing value, very convenient for our stay, pleasant owner, just improve the bedding!
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night

    Some better bedding - bottom and top sheets - would have made the bed more pleasant and comfortable. The cupboard in the bathroom contained old items which needed throwing away. Sachets of coffee and milk would have been welcome, to go with the appreciated kettle and mugs.

    No breakfast included in this deal. However, there are good cafes just round the corner.

    Stayed in April 2024

  • Reviewed: 21 March 2024

    7.0
    Good localation, relatively priced, nice owner. Could do with a regular cleaner.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The property needs to have a regular cleaner. The shower glass had dried on staining which hasn’t been regularly cleaned. The main kitchen area window had newspaper as a coverings. A cheap roller blind would cost £20 and would benefit the look and feel of the place. The bed side cabinet draws were extremely dusty and had a huge long black hair in the drawer. The stay was relatively priced ok. we only got changed there and returned to sleep there and were up and off by 9.15am the next morning. The owner was extremely polite and I should have mentioned these things to him before I left the property. As the accommodation is near to my relatives I would like to stay here again but in all honesty the place would need to be cleaned to rent out.

    The property was adequate for what we needed. It had a nice bathroom and combined sleeping and lounge/kitchen area.

    Stayed in March 2024

  • Reviewed: 23 January 2024

    7.0
    Basic but met my needs for a couple of nights.
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    It felt a bit grubby and could do with a bit of tlc. There were discarded candles and cutlery thrown into cupboards which clearly hadn’t been cleaned for some time. More instruction on how to check in would have been helpful. It was also freezing inside so it would have been nice to have had the radiator put on before my arrival. It took several hours for it to heat up…

    Good location and nice bathroom, clean towels. Shampoo, conditioner and shower gel all provided.

    Stayed in January 2024

  • Reviewed: 21 October 2023

    7.0
    Nice stay
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    All ok

    Compact. Cooking facilities

    Stayed in July 2023

  • Reviewed: 4 October 2023

    7.0
    Location 👌, staff very helpful, good value compared to other nearby places, need a lot of improvements
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Pillow covers smelly, 2 towels only one of them not clean, clogged kitchen sink, dirty kitchen utensils & kettle

    Location, staff, wifi

    Stayed in September 2023

  • Reviewed: 18 September 2023

    9.0
    We wanted to stay as close as possible to kew gardens, this was an ideal location for that!
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    We tried calling the number but it wouldn't connect, luckily there was a second number provided. Would be great if only the number that works is provided

    Loved the privacy and safety of the property. Access is from a side gate of the host's home

    Stayed in September 2023

  • Reviewed: 2 September 2023

    8.0
    Perfect location for Twickenham, roughly a 20 minute walk.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The access to the property is through the owners garden. We came back when it was dark, the lighting wasn’t great.

    Great location for Twickenham.

    Stayed in August 2023

  • Reviewed: 17 August 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Nothing major at all just a few points that had been brought up in previous reviews but not sorted. It definitely needs thicker blinds on the windows and there is nothing to cover the large frosted glass pane in the door. In the morning the place was lit up by the sun at half past 6 but in the evening with the lights on everything inside can be seen from outside... It needs a bit more crockery as very limited, only one towel was provided and there is no TV, but that is in the advert anyway. Being a bit picky now but some crisp white pillow cases and sheet would have been fitting and more relaxing - the thick, black and red rose covered bed sheet was a little off-putting :/

    The place itself was clean and modern, great shower and comfortable bed. Very close to pubs/restaurants/co-op. We were happy for one night's stay thanks.

    Stayed in August 2023

  • Reviewed: 30 July 2023

    9.0
    Superb
    • Business trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    n/a

    nice comfy bef

    Stayed in July 2023

  • Reviewed: 3 July 2023

    9.0
    great communication and easy to find
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    was all we needed so nothing we didn’t like

    great Location for twickenham

    Stayed in July 2023

  • Reviewed: 19 June 2023

    8.0
    Very nice quiet place to stay
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Wi-Fi it was not working properly No TV but it was no problem as enjoyed spending quality time with my partner

    How private it was

    Stayed in June 2023

  • Reviewed: 12 June 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The location was perfect for my work in Twickenham and I walked home from Richmond on the second night along the river. Such a good location. The family were lovely and the apartment/studio has every you could need. The WiFi dropped out on the second evening but i decided to hot spot instead of bothering the family - otherwise I'm sure it would have been sorted quickly. The only thing is that you will want to bring an eye mask, as the light comes through the glass door and it can get bright quite early! A fabulous stay thank you.

    Stayed in June 2023

  • Reviewed: 12 June 2023

    7.0
    Potentially a lovely venue. Stay was comfortable but could have been better. Lovely hosts.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights

    Unfortunately only one towel was left out so I had to ask for a second one. This was supplied immediately. No hair dryer or TV are in the studio. The kitchen equipment is sparse but we did not need to cook or prepare meals during our 2 night stay. The kitchen sponge & cloth were used, not fresh looking. No hand towel or tea towel in the kitchen. No table to eat at, again not an issue for us but others may find this a problem. The 2 windows had very thin blinds that let all the light in. The door has frosted glass with no blind or curtain. Consequently we were awake extremely early

    We had a little difficulty finding the property, but managed to do so without contacting hosts. More details on booking ,com would have been useful. Hosts were at home. Key was in the door of the studio. They met us with a warm welcome. Friendly & very helpful with good knowledge of local public transport. Excellent location opposite bus stop for Richmond. They let us have some milk to make a cup of tea which was nice. The studio is very new. There is huge potential for the venue to be fantastic. Its a shame more notice has not been taken of previous reviews & changes made.

    Stayed in June 2023

  • Reviewed: 28 May 2023

    7.0
    Friendly host .
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Not enough kitchen equipment, one dish, no tea spoons, one bath towel, no tea towels, no table to eat off, too light needs better blinds for night. Suggest you take towels, dishes, cutlery, parking very poor, had to pay extra to host to park on their drive, even though we were only guests, suggest you reserve a place, even though its supposed to be free.

    Hosts were friendly, location good, comfy bed, clean, nice touch of fresh fruit given to us.

    Stayed in May 2023

  • Reviewed: 29 April 2023

    9.0
    Touchwood
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The kitchette needed a few more utensils but the hosts were happy for us to ask for anything extra that we needed.

    The hosts were very accommodating & willing to help & offer suggestions about the local area. When we had two minor issues, they were quickly fixed. The location was perfect for what we wanted to do and close to public transport. It was also easy to get to from Heathrow. The room was large enough for us to relax and to move around easily, including getting into our luggage. We were pleased we could make some meals in the kitchenette as well as tea/coffee.

    Stayed in April 2023

  • Reviewed: 26 April 2023

    9.0
    overall a very good value for money little find that I would be happy to use again , no Tv but decent wifi so used lapto
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    I would have liked a tv and table to eat at

    price , free parking , comfortable

    Stayed in April 2023

  • Reviewed: 23 April 2023

    8.0
    Great for the price!
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    it would have been good to have a TV and we couldn’t get the Wi-Fi, but it wasn’t a massive issue as wasn’t in the room long.

    great location to Twickenham stadium and the Thames path. the hosts were really lovely and it was a great price to have parking included as well. would stay again.

    Stayed in April 2023

  • Reviewed: 1 April 2023

    7.0
    Modern & clean
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Just a couple of comments, would be good to have some tea towels , and more than 1 towel each for person especially when staying 5 nights , 2 pillows each would have been great.

    clean & modern

    Stayed in March 2023

  • Reviewed: 14 March 2023

    8.0
    Perfect for a night's stay for Twickenham
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Like to watch the news in the morning, no TV was my only downside, but that's just me.

    Owner was really friendly. Room was clean and comfortable. Location was perfect for Twickenham. 30 min walk.

    Stayed in March 2023

  • Reviewed: 20 February 2023

    8.0
    Good value for money
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    This is not a complaint as it was never advertised with a tv. However having a tv would have been a welcome enhancement.

    Clean. Welcoming hosts Nice 20min walk along and over the river to the station.

    Stayed in February 2023

  • Reviewed: 16 February 2023

    7.0
    Would've been fab .... if I had received detailed directions
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 1 night

    We had some serious communication issues due to the host's phone, I couldn't get in touch with them until late. As the place description does not include details on the location (understandably, as it is on private land), it was impossible for me to access the room until much later than expected. The heater had not been turned on so it was quite cold.

    Really appreciated the slippers provided! Lovely shower room, lots of space in the room. Thoughtful host. Enjoyable décor, lots of mirrors.

    Stayed in January 2023

  • Reviewed: 11 February 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Was a great place to stay.

    Stayed in February 2023

  • Reviewed: 6 February 2023

    9.0
    Very comfortable, would recommend to friends as very accessible to Twickenham stadium
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Better explanation of how to find the property as sat nav sent to wrong place.

    Breakfast n a. Property very comfortable. Friendly owners and parking facility.

    Stayed in February 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!
gogless