Stanley Dock, Regents Road, Liverpool, L3 0AN, United Kingdom
#9 of 102 hotels in Liverpool
Guests' ChoiceBased on 9404 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
8.4
Facilities
9.2
Staff
9.3
Value for money
8.6
Free WiFi
9.0
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End of dialog contentReviewed: 28 April 2024
Crosby
United KingdomN/A
The room was really spacious & we were impressed with how clean it was also!
Stayed in April 2024
Reviewed: 27 April 2024
Robert
United KingdomPoor lighting in bedrooms is eyesight not good
Fantastic spacious room overlooking the dock , wonderful window seat for watching the world go by.
Stayed in April 2024
Reviewed: 27 April 2024
Mark
United KingdomThe location was great , the staff were friendly and helpful. We would definitely book again
Stayed in March 2024
Reviewed: 27 April 2024
Eddie
United KingdomExtractor fan in the bathroom was constantly on thru the night
All the facilities from spa restraunt and room were all brilliant relaxed atmosphere and service was exceptional
Stayed in April 2024
Reviewed: 27 April 2024
Kerry
United KingdomAn earlier check in or an option to do this would help as a 3pm check in is quite late. Maybe the cost of parking could he included too?.
Love the location, restaurant is amazing (been a few times & always delivers!), spa is lovely & reasonably priced. Communication before stay was excellent.
Stayed in April 2024
Reviewed: 27 April 2024
Emma
United KingdomI think that some oil diffusers in the hallways and rooms would help with the ambiance. Especially coming up from the spa it would continue the flow senses wise. I like the smell in pentahotels. Sure they use white tea and jasmine or something of the like. That adds extra feels.
The large rooms and hallways. The grandness of the foyer. The calmness of a fully booked hotel. Best breakfast I’ve ever seen in a hotel. So many options.
Stayed in April 2024
Reviewed: 26 April 2024
Ffion
United KingdomNothing!
Beautiful setting. Dockside view was beautiful. Spacious rooms, luxurious! Lovely spa also!
Stayed in April 2024
Reviewed: 26 April 2024
Louise
United KingdomNothing really we didn’t like but although the location had some lovely views over the water was alittle out of the main city centre was a 40 min walk to get back from our night out which I loved but some may find this a problem.
Lovey views & great design - almost felt like I was on a ship walking down the corridors! Loved all the photos & items of the titanic. The bar areas & lobby were also great spaces!
Stayed in April 2024
Reviewed: 26 April 2024
Brian
United KingdomNothing just perfect
Original building with past memories and characteristics.
Stayed in April 2024
Reviewed: 24 April 2024
Gordon
United KingdomNothing
Wonderful renovation of a building, great character well appointed with large rooms. Breakfast and dining excellent. Very helpful and attentive staff. Very comfortable beds quiet great nights sleep.
Stayed in April 2024
Reviewed: 24 April 2024
Albert
United KingdomGreat rooms, the best bed I have ever stayed in. Great staff and amazing spa. Can’t wait to come again this year
Stayed in March 2024
Reviewed: 24 April 2024
Clare
United KingdomI was gutted as it was a birthday treat and try as I might I couldn’t get booked into the spa area, which was the main reason for the stay
I loved it. Excellent. Actually got upgraded.
Stayed in March 2024
Reviewed: 24 April 2024
Edward
United KingdomWe got put in a disabled room, with a flat floor shower but it wasn't a wet room so flooded most of the bathroom. Room split by steps which could be a challenge for disabled
Stylish hotel, plenty going on
Stayed in April 2024
Reviewed: 23 April 2024
Owen
Saudi ArabiaPaying for parking every day
Nice building, good bar downstairs
Stayed in April 2024
Reviewed: 22 April 2024
Steve
United KingdomThat l could not find a fault lol.
All fabulous 👌
Stayed in April 2024
Reviewed: 22 April 2024
Marcus
United KingdomLocation can be challenging without transportation
Excellent in all respects- particularly impressive we’re the staff who remembered me, gave me my requested room and extended my check out time on arrival,
Stayed in April 2024
Reviewed: 22 April 2024
Reardon
United Kingdomoption of a brighter light in room but not important
the hotel is superb and the rooms are beautiful and so big
Stayed in April 2024
Reviewed: 22 April 2024
William
United KingdomNothing
Everything
Stayed in April 2024
Reviewed: 22 April 2024
Scott
United KingdomThe reception time need to smile more - its a great hotel .... cheer up !!!!
Stunning hotel, everything about it had the wow factor
Stayed in February 2024
Reviewed: 22 April 2024
Amanda
United KingdomCouldn’t fault this hotel
Good choice for breakfast. Spa and gym facilities excellent.
Stayed in April 2024
Reviewed: 21 April 2024
Irene
United KingdomNon electric cars parking in re charging bays, however Michael the manager on reception was brilliant in sorting things out for me. It's unfair that guests are critical to your staff of a situation they have no control of, the parking company need to put up a notice that petrol cars parking in EV bays will be fined, SIMPLE.
Size of hotel, facilities and overall commitment of all staff I encountered, really enjoyed my stay and will return.
Stayed in April 2024
Reviewed: 21 April 2024
Katy
United KingdomNothing was perfect.
Hotel was fantastic, staff were so friendly and couldn’t do enough to help. The room was huge clean and loved that it had shampoo, body wash etc. Breakfast was included and the so much to choose from. Can’t wait to stay again.
Stayed in April 2024
Reviewed: 21 April 2024
M17dek
United KingdomHaving to pay extra to the spa, having limited time to use the spa and having to pay extra for parking.
Clean, friendly staff and relaxing experience
Stayed in April 2024
Reviewed: 20 April 2024
Vicki
United KingdomHallways very dark, bed could be a little bit more comfy
Loved the location, the views from the room, layout of room, staff lovely, shower great!
Stayed in March 2024
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