21 High St, Market Harborough, LE16 7NJ, United Kingdom
#4 of 9 hotels in Market Harborough
Guests' ChoiceBased on 2297 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.3
Facilities
8.7
Staff
9.2
Value for money
8.5
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 14, 2024
Timothy
United KingdomLong wait for food
Remarkable value Perfectly adequate room
Stayed in March 2024
Reviewed: March 14, 2024
Martin
United KingdomExcellent Breakfast and evening meal in the Restaurant Free Parking provided
Stayed in March 2024
Reviewed: March 9, 2024
Lynda
United KingdomPossibly more pillows
Great location in the centre of town
Stayed in February 2024
Reviewed: March 8, 2024
Barbara
United KingdomBedrooms very warm and bed duvet could have been cooler
Superb accommodation, location and attentive staff
Stayed in March 2024
Reviewed: March 8, 2024
Caroline
United KingdomNothing to dislike, a very positive experience.
Comfortable rooms, excellent staff and customer service. Very good food. Great location for town.
Stayed in February 2024
Reviewed: March 7, 2024
Heather
United KingdomWould have preferred buffet breakfast but it did not put us off.
The room was very clean and the staff friendly, as we do not eat some items at breakfast we would have preferred a buffet type breakfast but again the food was lovely,
Stayed in March 2024
Reviewed: March 6, 2024
Gary
SpainOnly annoyance is other people. Guest(s) above us must have been doing exercises early morning ! Please go to a hotel with a gym if this is your thing ! Respect other guests.
Always like visiting Market Harborough. Didn't visit restaurant in this occasion. Very much appreciated ground floor room making it easy with our dog
Stayed in March 2024
Reviewed: March 5, 2024
Lynne
United KingdomThe loo roll wasn't replenished after the first night but redeemed for the second and third
Good central location, clean and friendly staff
Stayed in March 2024
Reviewed: March 4, 2024
Julie
AustraliaIt took 3 days to get the shower fixed.
I loved the location and the staff were really great.
Stayed in February 2024
Reviewed: March 4, 2024
Patrick
United KingdomIn my 1 night stay- nothing!
The room was spacious and had good facilities- nice shower and toiletries, flat screen tv, tea and coffee making facilities with food quality tea and coffee and biscuits/ water.Superb breakfast with freshly made scrambled egg and good quality bacon and sausage. Very friendly service from reception, bar and staff. Nice selection of local beer in the bar.Excellent car parking right outside the hotel.
Stayed in March 2024
Reviewed: March 3, 2024
Graham
United States of AmericaVery cold draft from the ill-fitting window in room 87. Telephone in room did not ring when called.
Breakfast was very good. Addition of black pudding to full English would enhance the experience.
Stayed in March 2024
Reviewed: March 2, 2024
Claire
United KingdomHadn't realised there was no lift and ended up on the third floor up a narrow staircase. Wasn't able to swap rooms to a lower floor. If you need a less stairs request a low room. Breakfast was expensive so we had it in the town.
Central location with parking
Stayed in January 2024
Reviewed: March 1, 2024
Lisa
United KingdomNothing
The location was perfect ,in the town centre close to the shops,restaurants and bars. The hotel room exceeded my expectations, high quality,impeccably clean,spacious and the extra touches such as the hand written note were a lovely touch.
Stayed in February 2024
Reviewed: February 29, 2024
Cjpearson
United KingdomI've stayed at the Swan several times and have always been happy with everything. On this occasion our room was above the large function room which was holding a party, or evening wedding reception. The noise was quite bad and we decided to leave as no other rooms were available. Credit where due, I had a full refund and apology. I WOULD definitely stay at this hotel again, the staff are great and their response to our refund request was exceptional. A great place to stay.
Stayed in February 2024
Reviewed: February 28, 2024
Martyn
United KingdomNothing
Nice period features in the bar and restaurant, room was clean comfortable
Stayed in February 2024
Reviewed: February 28, 2024
Jason
United KingdomSome of the fittings - bathroom particularly - need refreshing
Staff great, bed comfortable and breakfast good.
Stayed in February 2024
Reviewed: February 27, 2024
Sue
United KingdomNothing
The room was lovely. Spacious, warm, good lighting. TV, kettle, tea, coffee etc. Everything we needed. Staff were amazing, efficient, very helpful and friendly. Great pub, lovely food. Breakfast was self service with a good choice of food. Prompt and friendly service. The Three Swans is on the main street in Harborough. Free parking was included. I can't recommend this hotel highly enough .... and it is great value for money.
Stayed in February 2024
Reviewed: February 26, 2024
Mark
United KingdomComfy room and splendid location in a classy coaching Inn.
Stayed in February 2024
Reviewed: February 26, 2024
Matthew
United KingdomNice friendly staff food also good
Stayed in February 2024
Reviewed: February 25, 2024
Debra
United KingdomA fridge in the room would have been good
Convenient location
Stayed in February 2024
Reviewed: February 25, 2024
Kjetil
NorwayUnfortuneately our 5 nights holliday in Harborough market at the three swans hotel getting spoiled of a leader that can not understand what is the meaning of customer service. We are eating breakfast every day at the hotel. Eating and drinking at lunch usually in the bar. We thought this was a nice place in a nice city, for me and my 12 years old daughter. Until an «important» leader came and told us «you can not eat food that you don’t buy here in a sitting area outside the hotel, with space for maybe 70 persons. And now only 4, my daughter, me and two other guests. We were tired after shopping, we bring four bags and I had just bought a beer in the bar that I asked if ok to drink outside. But only half a sandwich from the store Subway we are not allowed to eat outside, while we are resting and had a nice time. Maybe its only a small thing, but because of that it would be very very easy and gentle to explane «the rules» for this place and instead of cutting off our hand ask if we can eat inside our room next time we buy something to eat outside this place. If you prefer a serviceminded management its better to choose another place. i don’t come back. Its easy to find another.
Full english breakfast. Nice small city. Friendly people.
Stayed in February 2024
Reviewed: February 25, 2024
Wendi
United KingdomFriendly, clean, great location
Stayed in January 2024
Reviewed: February 23, 2024
Lynda
United KingdomLovely room with a four poster bed. Good quality furnishings. Nice to have toiletries provided. Quiet room despite being in the main hotel building. Very nice staff. Exceptionally helpful reception staff. Great location
Stayed in February 2024
Reviewed: February 22, 2024
Wendy
United KingdomService and restaurant food were disappointing
What a lovely place, so much more than expected. Restaurant let in down a little but would still return and maybe eat out elsewhere.
Stayed in February 2024
Reviewed: February 21, 2024
Christopher
United KingdomCar park directions.
Location perfect. Room excellent. Evening meal in restaurant very good.
Stayed in February 2024
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