Nothing

The location was perfect ,in the town centre close to the shops,restaurants and bars. The hotel room exceeded my expectations, high quality,impeccably clean,spacious and the extra touches such as the hand written note were a lovely touch.

Stayed in February 2024

I've stayed at the Swan several times and have always been happy with everything. On this occasion our room was above the large function room which was holding a party, or evening wedding reception. The noise was quite bad and we decided to leave as no other rooms were available. Credit where due, I had a full refund and apology. I WOULD definitely stay at this hotel again, the staff are great and their response to our refund request was exceptional. A great place to stay.

Stayed in February 2024

Nothing

Nice period features in the bar and restaurant, room was clean comfortable

Stayed in February 2024

Some of the fittings - bathroom particularly - need refreshing

Staff great, bed comfortable and breakfast good.

Stayed in February 2024

Nothing

The room was lovely. Spacious, warm, good lighting. TV, kettle, tea, coffee etc. Everything we needed. Staff were amazing, efficient, very helpful and friendly. Great pub, lovely food. Breakfast was self service with a good choice of food. Prompt and friendly service. The Three Swans is on the main street in Harborough. Free parking was included. I can't recommend this hotel highly enough .... and it is great value for money.

Stayed in February 2024

Comfy room and splendid location in a classy coaching Inn.

Stayed in February 2024

Nice friendly staff food also good

Stayed in February 2024

A fridge in the room would have been good

Convenient location

Stayed in February 2024

Unfortuneately our 5 nights holliday in Harborough market at the three swans hotel getting spoiled of a leader that can not understand what is the meaning of customer service. We are eating breakfast every day at the hotel. Eating and drinking at lunch usually in the bar. We thought this was a nice place in a nice city, for me and my 12 years old daughter. Until an «important» leader came and told us «you can not eat food that you don’t buy here in a sitting area outside the hotel, with space for maybe 70 persons. And now only 4, my daughter, me and two other guests. We were tired after shopping, we bring four bags and I had just bought a beer in the bar that I asked if ok to drink outside. But only half a sandwich from the store Subway we are not allowed to eat outside, while we are resting and had a nice time. Maybe its only a small thing, but because of that it would be very very easy and gentle to explane «the rules» for this place and instead of cutting off our hand ask if we can eat inside our room next time we buy something to eat outside this place. If you prefer a serviceminded management its better to choose another place. i don’t come back. Its easy to find another.

Full english breakfast. Nice small city. Friendly people.

Stayed in February 2024

Friendly, clean, great location

Stayed in January 2024

Lovely room with a four poster bed. Good quality furnishings. Nice to have toiletries provided. Quiet room despite being in the main hotel building. Very nice staff. Exceptionally helpful reception staff. Great location

Stayed in February 2024

Service and restaurant food were disappointing

What a lovely place, so much more than expected. Restaurant let in down a little but would still return and maybe eat out elsewhere.

Stayed in February 2024

Car park directions.

Location perfect. Room excellent. Evening meal in restaurant very good.

Stayed in February 2024

The price of wine in the restaurant.

The hotel was OK and the staff were friendly, cheerful and helpful.

Stayed in February 2024

Another chair. A room meant for two people should have two chairs.

Llocation. Right in the middle of town.

Stayed in February 2024

Room size. Very quiet at night. Cute location. Restaurant and breakfast. Parking. Staff kind and helpful. Attention to details. Welcoming and cozy. Clean.

Stayed in February 2024

Service in coffee lounge/bar was poor.

Room lovely and well cleaned and replenished. We didn’t have breakfast.

Stayed in February 2024

Parking was a bit hit and Miss but not a problem we couldn’t deal with.

Comfortable. Food was amazing. Staff were so friendly. Cocktails 🍸 in a nice bar. Several places to sit and enjoy.

Stayed in February 2024

The bar prices....but that's a frivolous, minor detail.

Fantastic location, gorgeous and expansive historic property and great value for money. Free parking was a major benefit too.

Stayed in February 2024

Ground floor room was overlooked from the car park. Nice enough room, would have preferred to open curtains without worrying about people looking in.

Perfect location for visiting market harborough.

Stayed in January 2024

room was warm and comfortable but decour needs refreshing. scuff marks on wall and skirting needed painting. however none of this spoilt our break which was overall very good. would stay at hotel again

nice hotel in nice location. staff friendly and good facilities.market harbour is nice place for pubs and eating out.

Stayed in February 2024

Should think about placing toilet brushes in every room.

Nice hotel in the center of MH. Free parking available. WLAN good. Nice breakfast. Friendly staff. Room clean and quiet.

Stayed in February 2024

Shower not very powerful

Centrally situated in the town, friendly staff, clean and comfortable room, good selection of complimentary hot drinks.

Stayed in February 2024

The tea and coffee bags were good quality but the rest of the facilities for a cuppa were pretty standard. One thing that was really needed but missing, was a USB point.

I love the history of this hotel and the original inn. The common areas and function rooms still have period features which add to the hotel’s character. I had a single room but the bed was bigger than a standard single. It was very comfy, the room temperature was perfect and I slept like a log. The bathroom was plenty big enough for one with a great shower and good quality toiletries. All the staff I met were friendly and welcoming, and efficient at their job.

Stayed in February 2024

Breakfast staff were rather curt and off hand on both mornings which wasn’t the best start to our day. The bar, restaurant and reception staff were very pleasant and welcoming. Good choice of breakfast items on buffet, tasty sausages and bacon but fried eggs very greasy.

Superior double room was so much nicer than the Double room I’d stayed in in older part of hotel. Huge bed, great bathroom and spacious quietly situated in a block behind main hotel.

Stayed in February 2024