One Bridge Street, Burton upon Trent, DE14 1SY, United Kingdom
#32 of 39 hotels in Burton upon Trent
Guests' ChoiceBased on 1210 hotel reviews
6.7Cleanliness
7.3
Comfort
7.4
Location
8.1
Facilities
6.7
Staff
8.1
Value for money
7.5
Free Wifi
6.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 23, 2024
Littlewood
United KingdomWiFi was not working properly....upset teenager.
The staff were friendly and helpful. The apartment was clean and comfortable.
Stayed in May 2024
Reviewed: May 17, 2024
Dennis
IrelandNot really received by staff as hotel guest. No hotel uniform, etc. More like a hostel with someone handing out room keys. Rooms dated, shower just passable. (takes an age to get hot). A real shame compared to the town centre flagship hotel a few years ago when there was a nice bar, restaurant and good breakfast. Now the feeling of a hostel renting out spare rooms not being used for immigrants/refugees.
Location of hotel is great for town centre.
Stayed in May 2024
Reviewed: April 28, 2024
Richard
United KingdomNo breakfast or water in the room.
Good basic accommodation. The upgrade to a double was very welcome. Shame that no breakfast is available.
Stayed in April 2024
Reviewed: April 5, 2024
Gray
United KingdomDid not eat at hotel
Stayed in April 2024
Reviewed: March 23, 2024
John
United KingdomLocation to venue I was going to that night .. The price of the room
Stayed in February 2024
Reviewed: March 21, 2024
Hector
United KingdomGreat if there was an opportunity for food to be served
The staff are always friendly & welcoming
Stayed in March 2024
Reviewed: March 21, 2024
Sarah
United KingdomReception area a bit scruffy. First impressions of exterior not brilliant
Apartment was clean and comfortable
Stayed in March 2024
Reviewed: March 21, 2024
Alan
United KingdomLiked the decor within the foyer. Liked the location, handy for the Burton Ale Trail. Liked the microwave and fridge.
Stayed in March 2024
Reviewed: March 4, 2024
Kathryn
United KingdomThe floor in the bathroom was slippery and there was no mat to put down.
The room was small but comfortable. The facilities were clean. The shower was easy to operate. The staff we saw were friendly.
Stayed in February 2024
Reviewed: February 16, 2024
Diane
United KingdomWe had a very pleasant and comfortable stay. The rooms and bathrooms were a good size (much larger than the usual size at national hotel chains). We had a very friendly welcome from the reception staff who we thought were very helpful. Great location in the middle of town.
Stayed in February 2024
Reviewed: February 3, 2024
Robert
United KingdomGood value
Convenient
Stayed in January 2024
Reviewed: January 31, 2024
Carol
United KingdomBed was terrible even though they changed mattress for me mattress poor quality
Good location near family staff really nice
Stayed in January 2024
Reviewed: January 29, 2024
Sally
United KingdomBeing on the top floor
location. private parking. comfy beds
Stayed in January 2024
Reviewed: December 30, 2023
Christopher
United Kingdomtv was broken in first room I was allocated, staff did move me room with no issue...
Stayed in December 2023
Reviewed: December 6, 2023
Robin
United Kingdomlack of facilities
clean, tidy rooms
Stayed in December 2023
Reviewed: December 3, 2023
Malcolm
United KingdomTired rooms, but they haven't gone back to the best breakfast in town yet.
Nice large double bedroom with bathroom
Stayed in October 2023
Reviewed: November 23, 2023
Sandy
United KingdomIt’s a bit dated and no breakfast.
Location, comfy bed and clean.
Stayed in November 2023
Reviewed: November 18, 2023
Ray
United KingdomDated property shower did not work, bathroom door did not close
Good location.
Stayed in October 2023
Reviewed: November 10, 2023
Steward
United KingdomThe room was fitted out to be a self catering facility. Fridge microwave and everything. Not what you expect for a short stay hotel A little more effort could be made with other fittings. Make the wardrobe stand upright etc.
We didn't have any food or drink at the hotel. The location is excellent. We knew it was as we used to live in burton upon trent and I did delivery to the kitchen
Stayed in October 2023
Reviewed: November 7, 2023
Elaine
United KingdomLooks quite rundown on the approach but the entrance was clean & looked inviting. There is no longer a bar or restaurant on site despite pics on Booking.com. The bedside shelf on one side was unstable. The wallpaper was badly applied & mismatched. Not a dislike but the bathroom light is on a timer & when having a shower, I had to ask my husband to keep coming in or opening the door to the bathroom to keep the light on!!
Good car parking. Staff on Reception were friendly. We had a double room which was clean & well equipped with a fridge,microwave, iron & ironing board - we didn’t use any of these so cannot comment if they worked. There was a kettle & tea & coffee supplies available & a TV which we did use. There were plenty of plug sockets & two USB sockets on the bedside lamps.
Stayed in November 2023
Reviewed: November 6, 2023
David
United KingdomWe drop our case off and went on to a party, finished of a bottle of champagne of when got back, it was all ok for the price it was clean and tide, we would stay here again. Was expecting to wake to road noise but all quiet even for a Sunday morning.
Stayed in October 2023
Reviewed: October 30, 2023
Rachel
United KingdomThere was nothing I could complain about was excellent value for what we paid.
Hotel was lovely and clean. It was very basic but was what we were looking for. Very good value for money. They didn't offer breakfast but was very close to the centre so there were plenty of options for food so this wasn't a big problem.
Stayed in October 2023
Reviewed: October 30, 2023
Dave
United KingdomThe shower was barely a trickle and the water was cold.
Friendly, helpful staff. Clean room.
Stayed in October 2023
Reviewed: October 29, 2023
Paulina
United KingdomOutdated and not necessarily clean. A lot of dust in the room. The bathroom sink was the most annoying thing in the world l.
Comfy bed and good location right in the centre. Overall not too bad, you get what you pay for so can’t complain too much 😂
Stayed in October 2023
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