litle bit old

Location is pperfect if you travel from terminal 5

Stayed in February 2024

The whole hotel was very tired. Could do with knocking down.

Location and price

Stayed in April 2024

The rooms are very noisy. Lots of people slamming doors at night, kept waking us up.

Food was good, staff were friendly.

Stayed in April 2024

There was creaking in my room which affected my sleep.

The hotel met my expectations and was conveniently located close to terminal 5. The room was clean and had all the desired amenities.

Stayed in April 2024

Very close and convenient to Heathrow Terminal 5 Fantastic Personal Pod to Terminal

Stayed in April 2024

due to my circumstances the length of my stay

My situation, was a quick stay to enable me to get sleep on way home from my travels

Stayed in April 2024

No lift to 1st floor, so must carry luggage up stairs

Comfortable

Stayed in March 2024

We waited over an hour for service in the restaurant for dinner ,very busy and not enough staff serving . Also the pods to the airport terminal were too expensive,should be per pod not per person .

Room was nice size and great bed and had everything required.

Stayed in April 2024

Because of its close proximity to the airport (the hotel is right next to the runway) it gets noisy in the early morning (however, this didn't bother me too much as I had to get up early anyways).

Spacious, clean room perfect for staying one night before departing from Terminal 5. The hotel is easy to reach by bus from the airport terminal.

Stayed in March 2024

Nothing

Clean and comfortable.

Stayed in March 2024

the breakfast is bit expensive, but there is a mac donald very close to the location.

Stayed in March 2024

Put a hold on my card, even though it’s a debit card - booking said payment would be taken at check-in , which it was, I had to present my card even though it was against the booking. I’ve no problem with that but looks as if ‘hold’ on my card is going to go for the full 30 days.

Convenient for Heathrow Terminal 5

Stayed in April 2024

Too expensive for the quality of the room especially when you have Uk pay for parking.

Location

Stayed in April 2024

Small bathroom

Lovely and convenient hotel for terminal 5.

Stayed in April 2024

Although there was squeezy hand soap/shampoo in a bottle screwed to the wall. It would have been useful if there was an additional bar of soap on the side to have a bath with. Couldn't reach the bottled soap from sitting position in the bath. Parking was a bit pricey at £15..when in fact you've paid for a room for the night! I also ordered a Taxi the night before..it didn't show up.

Great big comfy bed with pristine bedding. Fabulous view of the planes taking off from the runway! Useful extras like Irin/ironing board & hairdryer.

Stayed in April 2024

Just stay for one night in transit via Heathrow terminal 5. The availability of the Pods to travel to and from Terminal 5 was very convenient. Checking in and out was quick and effortless. The room had all the basic requirements and was comfortable.

Stayed in April 2024

Using the Heathrow pods should be free, or included into the room rate.

location to Heathrow T5, using the Heathrow Pods is great idea, fast check-in and out.

Stayed in April 2024

So the bed did'nt meet my expectations it was more like a quarter of a double bed. The room was cold and the air con kept blowing cold air even when i turned up the temperature to 25... They maintenace work going on really looked bad there was no where to sit in the lounge

I liked the friendliness of the staff, the shower was v clean and hot good pressure. I was glad to find all the facilities i.e hairdryer, iron ( this was so important as i had come for B A assesment day ) . The breakfast was delicious and hot and lots of it.

Stayed in April 2024

No shuttle bus to the airport

Quiet room opposite the airport perimeter fence

Stayed in April 2024

Great for a short visit near the airport had to book as flight left early next morning. Good service and easy to take a bus to airport from there!

Stayed in April 2024

Drinks were SO expensive; £8.10 for a pint of lager!! Parking charge of £15 per night for residents.

Location

Stayed in April 2024

On my second stay, the bathroom was quite a bit smaller than the bathroom in the first room, and nowhere to hang a towel. I also found a tear in my duvet cover on the second stay.

The location to Heathrow terminal 5 is excellent for your onwards flights. I stayed here twice once before my outward flight and again on my return. The bar and restaurants are spacious and fairly priced for a hotel bar. I also loved being able to sit and watch the planes take off from the bar/restaurant area. The staff were helpful and friendly, which is always great. There is also lots of selection at breakfast of both hot and cold food foods and a selection of beverages. I also want to add that the room air con is excellent in the rooms, its a bug bear of mine that hotel rooms air con is usually terrible and the rooms tend to be too hot, but this is not the case at the Thistle. The pods too and from the terminal are great and allow easy access back to London via the tube and train. Overall, I was very happy with my stay and would absolutely stay here again when flying from Terminal 5.

Stayed in April 2024

Good selection at breakfast but food in the restaurant generally felt overpriced

Convenient location for terminal 5, bus stop right outside, pleasant staff, comfortable room, good value for money

Stayed in February 2024

No lift

All good

Stayed in April 2024