Alton Road, Basingstoke, RG25 2JT, United Kingdom
#1 of 8 hotels in Basingstoke
Guests' ChoiceBased on 245 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.1
Facilities
9.0
Staff
9.4
Value for money
8.3
Free WiFi
8.6
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End of dialog contentReviewed: 6 May 2024
Penny
United KingdomTh two rosette restaurant didn’t do it for us. Too many vegetarian options
Beautifully maintained property set In fabulous gardens which were Encouraged to explore
Stayed in April 2024
Reviewed: 5 May 2024
Maureen
United KingdomThe additional supplement for one dog for one night seemed excessive
Breakfast choice and quality were outstanding and the staff incredibly helpful
Stayed in May 2024
Reviewed: 4 May 2024
Bella
United Kingdom£20 additional charge for a dog to stay - although they had nice dog additions to the room. Without this additional charge I would consider the room good value for money, a few hotel chains have stopped doing this additional charge and it certainly sways my decision making when deciding where to stay.
There is nothing not to love about this hotel. The grounds are beautiful, the rooms and hotel itself are lovely, the food was a high standard and we especially loved how welcoming the staff were to us and our dog - all exceptional. I would highly recommend anyone looking for a dog friendly hotel to stay here.
Stayed in May 2024
Reviewed: 3 May 2024
David
United KingdomBeautiful setting and building
Stayed in May 2024
Reviewed: 27 April 2024
Sally-anne
United KingdomMore disabled parking near the entrance would be good.
The hotel is set in lovely grounds. It has extra touches such as blankets to snuggle in.
Stayed in April 2024
Reviewed: 14 April 2024
Tidd
United KingdomThe poor lighting over the bathroom mirror.
The room was well equipped to suit all needs and very comfortable. The food in the restaurant was excellent.
Stayed in April 2024
Reviewed: 8 March 2024
Carolyn
United KingdomNothing
Breakfast was excellent and dinner choices were varied and delicious, if a little expensive.
Stayed in March 2024
Reviewed: 18 February 2024
Helen
United KingdomBeautiful and full of character and charm.
Stayed in February 2024
Reviewed: 13 February 2024
Lorrane
United KingdomPillows could have been better
Room was very nice booked for a special birthday Lovely message and sweets was a nice touch Very quiet Lovely breakfast
Stayed in February 2024
Reviewed: 29 January 2024
Denise
United KingdomRooms were a little tired
Beautiful setting and gardens
Stayed in January 2024
Reviewed: 24 January 2024
Lyn
United KingdomLovely location, stayed here after a work function.
Stayed in December 2023
Reviewed: 7 January 2024
Laurence
United KingdomIt was way too hot in the room at night , heating system on too late.
Loved the room , although needs a little updating it was absolutely beautiful
Stayed in December 2023
Reviewed: 18 December 2023
Mark
United Kingdombreakfast was average although they offered additonal options which was great
evening dinner was fab
Stayed in December 2023
Reviewed: 7 December 2023
Amanda
United KingdomNothing!
The warm welcome from reception staff, the waiting staff in the evening & the waiting staff at breakfast which, incidentally, was delicious and we complimented the chef. Many thanks!
Stayed in December 2023
Reviewed: 18 November 2023
Colin
United KingdomExcellent room (with real milk for morning tea)! Beautiful dining room. Lovely grounds. Friendly down-to-earth staff.
Stayed in November 2023
Reviewed: 9 October 2023
Dawn
AustraliaThe price
Fabulous
Stayed in October 2023
Reviewed: 21 September 2023
Wendy
AustraliaOnly criticism would be that the lighting is a bit too dull, but i finds this is common in older style residences
Lovely quiet estate in the country- peaceful Fabulous old style rooms
Stayed in September 2023
Reviewed: 17 September 2023
Gill
United KingdomDinner was uneven in quality
Room, staff, breakfast
Stayed in September 2023
Reviewed: 10 September 2023
Ovarah-oseh
United KingdomI was satisfied with what I got
Stayed in August 2023
Reviewed: 2 September 2023
John
Thailandnothing
All very good
Stayed in September 2023
Reviewed: 28 August 2023
Penny
United KingdomThe food was outstanding. Vegan options were so well thought out and delicious. The same for the meat options.
Stayed in August 2023
Reviewed: 24 August 2023
Vivianne
AustraliaAs older couple would prefer walk in shower
Staff and food fabulous
Stayed in August 2023
Reviewed: 14 August 2023
Judith
United KingdomCan't think of anything more to say
Location perfect for a family get together
Stayed in August 2023
Reviewed: 7 August 2023
Amanda
SwitzerlandNothing
The staff were excellent and very helpful and attentive. Great services for dogs and children. The menu and food for both dinner and breakfast was great.
Stayed in August 2023
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