Location and large room

Stayed in April 2024

wifi was spotty, but not a big issue (isolated incidence)

Room was incredibly spacious, very comfortable bed, luxurious and spacious bathroom. Staff was incredibly attentive and nice, a fantastic experience!

Stayed in April 2024

Nothing!

Fantastic hotel, great location and very very well looked after

Stayed in April 2024

Booked a superior room because we wanted space and light, what we got was an 'attic' room on the 8th floor with a tiny window that you had to step up to see out. The lift was out of service for two days of our stay, not great when you're staying on the 8th floor! Overall the decor looked tired, even though it looked to have been renovated in the last few years, carpets and walls were scuffed and grubby. We spent €800 on our weekend stay, it really didn't feel like value for money.

Very central. Within walking distance of most tourist attractions.

Stayed in April 2024

Unfortunately no view from the window and no WiFi in the bedroom. The food was very expensive for what we received.

Beautiful building, gorgeous bathroom & comfy bed.

Stayed in April 2024

Nothing

From the moment we entered we were greeted by friendly accommodating staff who couldn't do enough to facilitate our needs. All the public areas were immaculate and the room was stunning. I had taken a friend for a surprise 40th trip and the hotel kindly place a complimentary bottle in the room which was a lovely gesture. The location is perfection and hotels grandeur sits proudly in its settings. The bar's décor was lovely and the breakfast in the morning was the best both of u have ever had and we have stayed in a lot of hotels. We will definitely be returning and would highly recommend this fantastic gem to others.

Stayed in March 2024

Loved everything about the hotel the rooms were large and spacious with beautiful decor and finishing touches. Was situated in a perfect prime spot for Edinburgh.

Stayed in March 2024

Lots of construction work outside.

Location was perfect

Stayed in January 2024

Nothing

The decoration and the theme of the hotel, building was also lovely. Bathroom was beautiful too with nice big double shower.

Stayed in March 2024

Loved everything! Only criticism… The complimentary hot chocolate in reception was watery and not chocolatey enough.

Pristine and pretty decor

Stayed in April 2024

Main desk and staff disinterested which lets the hotel down. Bedroom service disappointing - missed on first day and came very late second day despite polite requests.

Fantastic location, next to Edinburgh Waverley station with its own entrance opposite station exit at street level. Royal Mile, Princess Street etc short walking distance. Rooms well equipped, in very good decor and look recently by refurbishment

Stayed in April 2024

Great location - lovely rooms. Multi generational family trip so we had 2 rooms. Would stay here again as just around the corner from the Royal Mile

Stayed in March 2024

Rather tricky to find what entrance to use with several on option. ended up taking the stairs that were multiple flights to find a lift next to them after our stay.

Clean, tasteful decor. Hotel was pretty and room was very comfortable with added extras like ghd hair dryer and straighteners.

Stayed in April 2024

Nothing, it was all good.

Great Location. Attentive staff.

Stayed in January 2024

Great location, easy to pop back to the room If you want a quick rest or change of clothes. Central to the tourist highlights, quiet.

Stayed in April 2024

Everything was great

Very good Very pleased to stay 😀

Stayed in February 2024

Ongoing work on road Waverley bridge

Room impressive bed great and breakfast great. Very central and particularly great if you come by train

Stayed in March 2024

No negatives

Adult daughter, two teen daughters and I loved the exterior and interior design, architecture and decorating. Staff were all exceptional. Ate in breakfast hall and cafe several times- all meals excellent. Perfect location to train station and everything we wanted to do.

Stayed in March 2024

Front desk staff weren’t as organized as they could have been. They called to tell me we had things in our room after check out and asked when we were leaving after my husband had already pre-arranged and paid extra for a late check out. Elevator is tiny and hotel is layout is confusing to navigate.

Location was near train station and restrairants. Rooms were comfortable, spacious and nicely decorated. Breakfast manager was courteous and went out of his way to provide me with gluten free scones.

Stayed in March 2024

The rooms are really big with lovely windows, bathrooms are very clean and especially the shower area is super nice

Stayed in March 2024

The roadworks on north bridge are annoying but it is out of the hotels control. A coffee machine in standard room would be great but understand the need for perks of the upgrade.

The location is great. It feels like a special place. The room was brilliant. Quiet, comfortable, clean and a bit more luxurious than similarly priced places. Alternative entrance from Waverley.

Stayed in March 2024

The room was cold and even if the heat was turned up it was still cold.

The room size and amenities. Charlie the door man was very helpful. The location is very good for walking to explore Edinburgh. Front desk staff were helpful and courtious.

Stayed in March 2024

What an absolutely gorgeous hotel! we loved our room, the Deluxe Suite. It had everything we needed and was absolutely stunning! The staff were also so lovely!

Stayed in March 2024

Bar closed early at 10pm and had to take drinks to room.

Room comfort.

Stayed in March 2024

Nothing it was beautiful.

Everything!

Stayed in March 2024