2-4 Langhorne Gardens, Folkestone, CT20 2EA, United Kingdom
#7 of 11 hotels in Folkestone
Guests' ChoiceBased on 535 hotel reviews
7.3Cleanliness
7.7
Comfort
7.6
Location
8.8
Facilities
7.2
Staff
8.7
Value for money
8.2
Free WiFi
9.0
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End of dialog contentReviewed: 28 April 2024
Darryl
United KingdomThe shower is fiddly to operate, but is fine when you get going. The exterior decor and corridors look tired.
The Portland Hotel doesn't look like much from the outside but I had a beautiful, comfortable room right next to Leas Cliff Hall. Friendly staff too. It's an excellent spot if you are visiting for Folkestone parkrun - the start is right next to the hotel.
Stayed in April 2024
Reviewed: 15 April 2024
Glenn
United KingdomShower and no backing cover on the TV Remote control
Big spacious room, Shower was not that great and probably needed fixing but eventually got it working
Stayed in April 2024
Reviewed: 5 April 2024
Stuart
United KingdomLittle bit dated
Just what we needed for a short group stay, plenty of space, warm and comfortable.
Stayed in April 2024
Reviewed: 2 April 2024
Martin
United KingdomCannot say we didnt like it, we know the Scuba bar is attached to the hotel, in fact we used it ourselves. It was a bank holiday, and the bar was quite full with the people leaving the bar around 1.30am. They were all well behaved if a little noisy which woke us up. not ideal as we were up for 4am anyway. Not a problem, just be aware that the bar is there, Its a really nice bar, great to have a drink in, and the staff are all lovely people
We have used the hotel twice before , for an overnight stay to leave early to catch the Le Shuttlefor a early , so we are aware of what we can expect when we are shown our room, bed is comfortable, shower water was nice and hot.
Stayed in April 2024
Reviewed: 1 April 2024
Dan
United KingdomCould hear music until early hours of the morning, unfortunately with location can't help that, but really wasn't to much of an issue
Room was lovely, staff were excellent
Stayed in April 2024
Reviewed: 30 March 2024
Richard
United KingdomRestaurant was closed.
As I have a mobility scooter we were relocated to a ground floor room. This, for obvious reasons, was not the executive room for which I had paid. Also, we did not get the continental breakfast for which I had paid, at £6 per person per night. So, I reckon we are due a partial refund. I have to say, however, that John was superb and a credit to the hotel. He helped me get my scooter in and out of the hotel, as all entrances had steps.
Stayed in March 2024
Reviewed: 16 March 2024
Gemma
United KingdomLarge downstairs room with plenty of room for our family of 4.
Stayed in March 2024
Reviewed: 19 February 2024
Cassie
United KingdomParking permits available for cheap 24hrs. Money off in the bar. Lovely big room.
Stayed in February 2024
Reviewed: 16 February 2024
Deb
United KingdomMember of staff a little rude
Clean, tidy and spacious.
Stayed in December 2023
Reviewed: 14 February 2024
Jo
United KingdomThe bed was a bit hard. Great for a night away but would struggle for a longer stay.
Great location! Right next to the theatre and Marco Pierre White restaurant. The bar attached to the hotel was busy at night and had a good atmosphere.
Stayed in February 2024
Reviewed: 7 January 2024
Yasmin2007
United KingdomThere wasn't a radiator in our room but only in bathroom. An oil heater was provided but as it was too noisy, we didn't use it.
Pets are allowed with small extra fee. Staff were very helpful. They arranged parking tickets for us.
Stayed in December 2023
Reviewed: 2 January 2024
Pamela
United KingdomNo breakfast available during my stay.
Quaint hotel which is clean, comfortable and quiet. Very well-located for the Leas, the station and the town centre.
Stayed in January 2024
Reviewed: 14 December 2023
Andrew
United KingdomHandy for the tunnel
Stayed in December 2023
Reviewed: 14 December 2023
Helen
United KingdomFriendly, clean, value for money, really recommend as a perfect bolthole for Folkestone adventures! :)
Stayed in December 2023
Reviewed: 11 December 2023
Kelly
United KingdomBeing an old building there were some slight issues like patches of flaky paint at top of walls but didn't effect our stay.
Rooms were spacious clean and comfortable. Staff were very welcoming and helpful. A bar onsite made for good start to eveing. .parked right outside for just a few quid over night. Easy stress free. Location great for harbour beach and town 2 star Hotel so didn't have high expectations but ift certainly surpassed them.
Stayed in December 2023
Reviewed: 9 December 2023
Roger
United KingdomNothing to complain about !
Ground floor room as requested, a good double room for single occupation, very comfortable and warm with large screen TV.
Stayed in November 2023
Reviewed: 8 December 2023
Sylvia
GermanyThe room was bigger than expected. Location for the ferry terminal brilliant. Parking opposite the hotel free during night times. Staff very welcoming.
Stayed in December 2023
Reviewed: 5 December 2023
Ian
United KingdomBeing a Monday in late October there was no food available, evening or breakfast.
Comfortable bed & room. Good selection of toiletries. Handy for the Tunnel.
Stayed in October 2023
Reviewed: 18 November 2023
David
United KingdomThe room was cold and bathroom a bit dated
Very close to the venue
Stayed in November 2023
Reviewed: 16 November 2023
Pamela
United KingdomHotel in need of a freshen up
Staff very friendly
Stayed in November 2023
Reviewed: 15 November 2023
Cheryl
United KingdomStruggled to get access initially as didn’t know the bar was closed Mondays and Tuesdays and no note to that effect on the door. The person answering the door also struggled to hear us but came down promptly.
Location was good although we didn’t get time to see the sea. However perfect if you do. Close by for the euro tunnel so convenient too. Family room was spacious and perfect for an overnight stay
Stayed in November 2023
Reviewed: 6 November 2023
Roland
GermanyVery friendly and helpful Reception, clean room, good location
Stayed in November 2023
Reviewed: 5 November 2023
Lisa
United KingdomNothing
Great budget hotel. Clean/tidy and great staff
Stayed in November 2023
Reviewed: 22 October 2023
Margaret
United Kingdomthe location was good. The room was satisfactory for what we paid
Stayed in August 2023
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