Swan Road, Harrogate, HG1 2SR, United Kingdom
#21 of 22 hotels in Harrogate
Guests' ChoiceBased on 4114 hotel reviews
7.3Cleanliness
8.0
Comfort
7.9
Location
9.2
Facilities
7.3
Staff
8.3
Value for money
7.1
Free Wifi
7.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 17, 2024
John
United KingdomSome food was below par. How do you make poor chips or stodgy scones?
History
Stayed in June 2024
Reviewed: June 16, 2024
Tracy
United KingdomMattresses need changing, had a terrible night's sleep I did report this to the hotel
The breakfast choices were very good
Stayed in June 2024
Reviewed: June 15, 2024
Debbie
United KingdomDark room with view of a roof
Location
Stayed in June 2024
Reviewed: June 14, 2024
Marcus
United KingdomRoom was tired and needed updating, cracked sink and leaking tap. Due to having a dog with us, we had to sit it the bar area and fetch breakfast from the main hall which was inconvenient as it was some distance. Our room was located a big distance from exit, which was also not convenient with a dog. Also charging £10 to park on the hotel grounds was annoying.
Distance from town was very convenient.
Stayed in June 2024
Reviewed: June 14, 2024
Joanne
United KingdomAll staff helpful and friendly, good selection of breakfast, good selection in the bar to, lovely old building, the grounds of the hotel beautiful to, the hotel was close to the town, I'm an Agatha Christie fan so it was nice to think I had stayed in the same hotel as her,
Stayed in June 2024
Reviewed: June 12, 2024
Kevin
United Kingdomnothing
location, friendly staff
Stayed in June 2024
Reviewed: June 12, 2024
Graham
United KingdomVery ordinary dinner.
Excellent breakfast
Stayed in June 2024
Reviewed: June 12, 2024
Carolyn
United KingdomWas a bit chilly in the room and bathroom. Old window didn’t quite close totally.
Location excellent, pay for parking provided, very handy
Stayed in June 2024
Reviewed: June 12, 2024
Joshua
United KingdomNo fridge in the room.
Very clean environment, good breakfast, staff very helpful.
Stayed in May 2024
Reviewed: June 11, 2024
Mark
United KingdomThe double bed was small only 4'6" and the floor sloped but the bed wasn't leveled. And room service delivered a cold breakfast.
A characterful hotel in a great location
Stayed in June 2024
Reviewed: June 10, 2024
Jean
United KingdomThe bedroom had no temperature control. The double bed was quite small, just adequate.
The excellent shower and spacious bathroom. Good choice for breakfast. The staff were always attentive and welcoming.
Stayed in June 2024
Reviewed: June 10, 2024
Joanne
United KingdomThe property is a little dated inside but this didn’t impact enjoying our stay. We would have liked better vegetarian options for the cooked breakfast and fresh orange juice/yoghurt/granola for room service.
The larger suites had a good living space with a door separating it from the bedroom which made travelling with a 5 month old much more enjoyable. The staff were pleasant and helpful, even the groundskeeper offered to stop mowing the lawn when he saw that our baby was asleep. Room service for breakfast was good and meant less hassle getting baby up and dressed. Despite the hotel being a little dated in style inside it was well appointed and clearly run well. The bathroom to our suite had a good size roll top bath with shower over and nice l’occitane products which exceeded what we expected. Would definitely come back.
Stayed in June 2024
Reviewed: June 9, 2024
Russell
United KingdomThe shower was fixed head suggest an additional flexible hose, awful soap dispensers reminiscent of a hostel
The location, pleasant staff adequate sized clean room, decent breakfast with reasonable choice
Stayed in June 2024
Reviewed: June 7, 2024
Martine
United KingdomRoom was dated but very clean There was only one set of towels and 2 people in the room. We asked for another set and returned to the room late in the evening to still only one set. Went and asked again and 10 minutes later loads of towels arrived and an apology. TV didn’t work very well it kept breaking up.
Location is good and it has parking. Breakfast was nice and breakfast staff friendly. Reception staff nice but a bit short.
Stayed in June 2024
Reviewed: June 4, 2024
John
United KingdomNo heating in the room
Very good plenty of variety and tasty
Stayed in May 2024
Reviewed: June 4, 2024
Ed
United KingdomNo mini fridge in Executive room. The lift could do with lights working and a floor counter.
The hotel staff were friendly and the location is excellent. The railway station really is 10-15 minute walk away. Betty's and The Ivy about 5-8 minutes.
Stayed in June 2024
Reviewed: June 3, 2024
Ian
United KingdomLocation is great, love the history of the building, staff, room and breakfast great
Stayed in June 2024
Reviewed: June 3, 2024
Michael
United KingdomThe rubbish type smell in the bathroom. Our room 149 was at the rear of the hotel just above the kitchen.
Everything was excellent except for the rubbish type smell in the bathroom particularly but also in the room.
Stayed in May 2024
Reviewed: June 3, 2024
Amba
United KingdomSingle bed in my solo traveller room! I know I was travelling alone but expected at least a small double bed.
Great location for the conference centre. About a 5/7 minute walk
Stayed in May 2024
Reviewed: June 2, 2024
David
United KingdomThere was a leak from the washbowl, but was sorted quickly. The others in the hotel were noisy after we were asleep and we were woken up.
Cleanliness of room, nice towels, drinks (water), breakfast, tea, history. Staff helpful. Location of hotel good and central. Parking was good, but we did think it was free.
Stayed in June 2024
Reviewed: June 2, 2024
Emma
United KingdomQuite basic inside
Great location
Stayed in June 2024
Reviewed: June 1, 2024
Fiona
United KingdomFrom checking in to checking out the staff were very helpful and attentive.
Stayed in May 2024
Reviewed: May 31, 2024
Colin
United KingdomNo drawers. Not a problem for 2 nights but could be on longer stays
Spacious room with very comfortable bed. Peaceful garden and only 15 minute walk from train station. Very friendly staff. Real mushrooms at breakfast !
Stayed in May 2024
Reviewed: May 31, 2024
Dawn
United KingdomThe view! Paid extra for a view and got a view of an extension roof!
Location fab
Stayed in May 2024
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