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Reviews of The New Inn by Roomsbooked 3 stars

16 Northgate St, Gloucester, GL1 1SF, United Kingdom

#15 of 15 hotels in Gloucester

Guests' Choice

Review score

Based on 3128 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.3

  • Location

    8.9

  • Facilities

    7.1

  • Staff

    8.5

  • Value for money

    7.7

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 26 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was very basic but serviceable....arguably because of the age of the building. The hairdryer didn't work

    This place has an amazing history and is very picturesque., very centrally located. The courtyard is very pretty

    Stayed in June 2024

  • Reviewed: 23 June 2024

    7.0
    Fine hotel for a night
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast staff could be more cheerful and no acknowledgement of being there or what to do etc

    Location ideal and quite a quirky hotel

    Stayed in June 2024

  • Reviewed: 21 June 2024

    6.0
    Dusappointing
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not that clean, lots of pigeons immediately around room window with lots of pigeon poop, saggy mattress and no power points near bed head. Off hand staff on arrival and no idea where to leave keys on departure - another guest leaving early was equally confused

    Not a lot ......

    Stayed in June 2024

  • Reviewed: 21 June 2024

    7.0
    Lovely old pub in an excellent location. Really good value for money
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was very small and basic and a little drab, but it was very cheap, so can't complain really

    Excellent location. Staff were very friendly and helpful. Beautiful old building, lots of history. Nice pub with a good choice of drinks and a lovely big courtyard. The room was clean and had all the facilities you needed. Tea tray was topped up with milk, tea, etc. Excellent value for money

    Stayed in June 2024

  • Reviewed: 21 June 2024

    8.0
    Was lovely to have the bar area downstairs, shame they don’t offer food in the week (breakfast only) but being in the to
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    If I’m going to be picky, there were two sweets dropped on the floor, not sure if they were meant for the room or whether they were just left but that’s all. We were there for a shower and to sleep. A fan in the room would’ve been nice as it was hot and stuffy. But they are my only two picks.

    The location was great. Right in town and a three minute walk to the Guildhall where we were going to a gig.

    Stayed in June 2024

  • Reviewed: 16 June 2024

    7.0
    Great value, helpful staff and good breakfasts!
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Time for a little sprucing up.

    Location and value for money

    Stayed in June 2024

  • Reviewed: 13 June 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Noisy generator ALL night

    Near to work

    Stayed in May 2024

  • Reviewed: 10 June 2024

    7.0
    Wonderful and awful in equal measure
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nightmare driving round the inner ringroad 5 times, using Google maps, to try to find it. They could have given better instructions. The receptionist was friendly but there was no way to call her when she was not behind the desk. I had to wander around and one of the people drinking in the courtyard asked me if I needed help, then fetched her. I was asking for more milk as there were only 2 little cartons in our room. It could have been inconvenient having no electric sockets, eg for a phone charger. The light above the washbasin didn't work. MAIN PROBLEM - it was the most uncomfortable bed I've ever slept on. I like a firm bed, but I could feel all the mattress springs, like lying on a metal grid, plus a very uncomfortable little plastic rod was attached to the top of the mattress, just under my hips. If they can't afford new mattresses, surely they could at least provide a padded mattress cover.

    Fantastic experience, staying in such an amazing old Inn. Loved seeing the seagull with her 3 chicks on the roof right outside the window of our double room. The single room was atmospheric, with its old black timbers.

    Stayed in June 2024

  • Reviewed: 8 June 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    There needs to be some more effort from the owners to maintain parts of the exterior roof and the window broken replaced by board is not an attractive sight.

    For an accommodation built in 1455 it was amazing .

    Stayed in June 2024

  • Reviewed: 7 June 2024

    8.0
    Enjoyed the stay as it was in the town centre and an old building with history , it’s a good price to stay in a town cen
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No car park

    It was convenient for the town centre and other attractions,

    Stayed in June 2024

  • Reviewed: 2 June 2024

    6.0
    Great for an overnight stop
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom panel broken

    Great location, great breakfast

    Stayed in May 2024

  • Reviewed: 30 May 2024

    6.0
    Comfortable.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Refurbished rooms, the room we were in is certainly not the room advertised on the website, quite misleading.

    The hotel could be a lovely place if some money was spent on the rooms, the actual building is beautiful and tons of original features which were amazing. Sadly the furniture is old and tired.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    8.0
    Good staying
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Mattress was very soft

    Location, breakfast, stuff. The historical building was old but authentic

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    Pleasant city centre location and charming hotel
    • Leisure trip
    • Couple
    • Four-Poster Suite
    • Stayed 2 nights
    • Submitted via mobile

    Historic location and building

    Stayed in May 2024

  • Reviewed: 25 May 2024

    6.0
    Lovely old building but bed was bad
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was awful & breakfast wasn’t great

    Liked the quaint oldy worldy look

    Stayed in May 2024

  • Reviewed: 25 May 2024

    8.0
    Great location for a visit to Gloucester.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    The dining room was a little gloomy. Because all the rooms are on the first and second floor and only accessible by fairly steep stairs the hotel is not suitable for persons with mobility issues.

    The room was exceptionally clean and roomy. Breakfast was very good.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    7.0
    Great location, good breakfast.
    • Leisure trip
    • Couple
    • Four-Poster Suite
    • Stayed 1 night

    The mattresses were being changed as we were leaving. They were a bit uneven.

    The staff is very nice and they cooked a lovely breakfast. The room was very clean.

    Stayed in April 2024

  • Reviewed: 23 May 2024

    7.0
    I would not visit this part of town again
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Homeless people and drug users all in this area

    It was clean. Staff seemed nice. Pub/bar was good.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights

    Room was comfortable, staff friendly and food and entertainment very good.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    8.0
    cheap, comfortable, clean
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    the room was incredibly clean but basic. I did love the huge, ancient wooden beams

    Stayed in May 2024

  • Reviewed: 16 May 2024

    8.0
    Pleasant Stay
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room needed a fresh one up but perfectly adequate.

    Comfy beds, great breakfast, great location, good price.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    6.0
    Access to the second floor is via a very narrow & unsafe staircase. Assistance with our luggage would have been appr
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Horrible outlook onto dirty roofs.

    Location and room comfortable but horrible outlook.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No car park. Low ceilings in room.

    located in town centre. Good atmosphere.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Good for the price
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was good. Location was very good.

    Stayed in May 2024

Showing 1 – 25

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