The restaurant food was over priced for what it was. The food quality for the price of the food was very disappointing. The swimming pool area needs a refurb, the sauna panels were broken and sharp and the sauna was very dark without any low lights. The bathroom in the rooms could have been cleared a little better.

The view was breath taking from the rooms. Staff were very helpful and polite

Stayed in May 2024

The bed and pillows were very uncomfortable. There is no air conditioning. The windows were open in the dining room and bugs came in, including a bee and a hornet. Service at our first lunch was very slow and it wasn't busy at all.

The views from the hotel property were beautiful. The location is incredibly picturesque and good for exploring the area. You can forgive any negatives just for the view and location.

Stayed in May 2024

The restaurant! The staff were all over the place, utterly disorganised and some of them were rude. We were served moldy bread with our Camembert entry for dinner - no compensation was offered, barley a proper excuse. The breakfast was served in a room warm as a sauna - making we question quite a few health regulations.

The location of the hotel is amazing. Front desk helpful! Room size good.

Stayed in May 2024

Great breakfast, excellent location

Stayed in May 2024

Gorgeous property, good breakfast, fun stay

Stayed in April 2024

Great location and views. Also the pool was a nightmare ce bonus

Stayed in May 2024

Loved my room facing the loch. Wonderful to be in Glencoe instead of passing through

Stayed in May 2024

The photos of the pool on the website are not accurate. The pool area looks dingy and beat up - but still the pool was warm.

The restaurant at the hotel--great view while enjoying good food. The family room with bunk beds is fantastic

Stayed in April 2024

More info on breakfast options that are suitable for vegans.

The location is fantastic, beautiful views everywhere you look. Nice pool, sauna, and jacuzzi. Staff were very pleasant and helpful.

Stayed in April 2024

There was little space in the room for luggage but this is only a minor issue. The corridors are in need of refurbishment....carpet threadbare in places, but it is very obvious that work is in progress to update the place with work on painting the walls underway.

Check in was very friendly and informative. Room was comfortable and cosy. Good bar area to have a pre dinner drink and the barman was very chatty and informative about the hotel's gin brand. Dinner and breakfast needs to be booked as the hotel is very busy. They are mostly served in the conservatory area with superb views out over the Loch and the mountains. The food was excellent and service great with all the staff being very friendly. A good addition is the pool and spa area which we didn't use but looked lovely.

Stayed in April 2024

The pillows were cheap and lumpy and for the price of the room I would have expected better bedding.

It was in a good location staff were very helpful and the room had everything we needed in it.

Stayed in April 2024

Lovely atmosphere, a great view, good location (bus stop and market by 2 min walk). Perfect for holidays

Stayed in March 2024

A little run down. The dining experience wasn’t very pleasant because some parents let their young children run around yelling while others are trying to enjoy their meals.

The setting was stunning. The staff was friendly.

Stayed in April 2024

could not find the path to the lake, to have a bit of walk, to get access to the pool it was a bit overwhelming with the need to register and the need to insert a pound coin to the locker. in the end did not go there also due to many people and kids inside and the size of it being rather moderate.

Good location, nice view from the windows, convenient parking place with nearby EV charging stations.

Stayed in April 2024

Lovely room and very comfortable beds. Staff very friendly and helpful. Food in the restaurant was beautiful.

Stayed in April 2024

We were a family that booked 2 rooms and we could not get two rooms next to each other.

Lovely hotel, great location

Stayed in April 2024

Room was pretty compact. The extraction fan in the bathroom wasn’t working and there were hairs in the bath (not ours) when we arrived. Also there were a few dust webs hanging from the ceiling and a great big streaky dirty mark on it - so cleanliness could have been better. Both mornings we had breakfast (pre paid with our deal and pre booked for 9am both mornings at reception when we arrived) our room number wasn’t on the breakfast sheet either morning. First morning we were brought coffee when we asked for tea and did not get any milk which we had to ask for. Had to ask for the tea 3 times and had almost finished breakfast before we got a drink to go with it - all seemed a bit disorganised although the staff were very nice.

Location is great with stunning views. Food was very good.

Stayed in April 2024

Everything. Good sauna !

Stayed in March 2024

Seeing the wonderful staff being run ragged - everyone was so lovely and helpful

Location! Stunning views and fab service considering the Hotel was short staffed. We ended up eating at the hotel every night as the food was so good!

Stayed in March 2024

Hotel requires some routine maintenance, painting, carpets replacing etc. however we appreciate the impact of covid on finances & work like this costs a lot. The hotel appears to have focused on refurbishing bedrooms- ours was lovely.

Location is good. Great to have pool and sauna .

Stayed in March 2024

Bedroom was unfortunately cold. Believe they had just installed new heating so will give them benefit of the doubt

The view was incredible. The staff super friendly. Loved it.

Stayed in March 2024

Unfortunately, the comfort of the mattress fell short of our expectations.

Our stay was marked by exquisite dining experiences for both breakfast and dinner, as well as pool/sauna time. The location is magnificent and in such a calm area. Staff was very nice 🙂

Stayed in March 2024

A little dated corridor carpet. Fire alarm went off twice during our stay once at night and then very early around 7am the next morning. Staff weee very apologetic for these false alarms.

Location was beautiful. Pool area clean and well maintained. Pretty room views.

Stayed in February 2024

Rooms could be warmer. Heating in the room was not continuous. Condensation water formed on the windows.

Very nice location. Good restaurant. Kind and helpful staff. Swimming pool and sauna are available.

Stayed in February 2024