Loved my room facing the loch. Wonderful to be in Glencoe instead of passing through

Stayed in May 2024

The photos of the pool on the website are not accurate. The pool area looks dingy and beat up - but still the pool was warm.

The restaurant at the hotel--great view while enjoying good food. The family room with bunk beds is fantastic

Stayed in April 2024

More info on breakfast options that are suitable for vegans.

The location is fantastic, beautiful views everywhere you look. Nice pool, sauna, and jacuzzi. Staff were very pleasant and helpful.

Stayed in April 2024

There was little space in the room for luggage but this is only a minor issue. The corridors are in need of refurbishment....carpet threadbare in places, but it is very obvious that work is in progress to update the place with work on painting the walls underway.

Check in was very friendly and informative. Room was comfortable and cosy. Good bar area to have a pre dinner drink and the barman was very chatty and informative about the hotel's gin brand. Dinner and breakfast needs to be booked as the hotel is very busy. They are mostly served in the conservatory area with superb views out over the Loch and the mountains. The food was excellent and service great with all the staff being very friendly. A good addition is the pool and spa area which we didn't use but looked lovely.

Stayed in April 2024

The pillows were cheap and lumpy and for the price of the room I would have expected better bedding.

It was in a good location staff were very helpful and the room had everything we needed in it.

Stayed in April 2024

Lovely atmosphere, a great view, good location (bus stop and market by 2 min walk). Perfect for holidays

Stayed in March 2024

A little run down. The dining experience wasn’t very pleasant because some parents let their young children run around yelling while others are trying to enjoy their meals.

The setting was stunning. The staff was friendly.

Stayed in April 2024

could not find the path to the lake, to have a bit of walk, to get access to the pool it was a bit overwhelming with the need to register and the need to insert a pound coin to the locker. in the end did not go there also due to many people and kids inside and the size of it being rather moderate.

Good location, nice view from the windows, convenient parking place with nearby EV charging stations.

Stayed in April 2024

Lovely room and very comfortable beds. Staff very friendly and helpful. Food in the restaurant was beautiful.

Stayed in April 2024

We were a family that booked 2 rooms and we could not get two rooms next to each other.

Lovely hotel, great location

Stayed in April 2024

Room was pretty compact. The extraction fan in the bathroom wasn’t working and there were hairs in the bath (not ours) when we arrived. Also there were a few dust webs hanging from the ceiling and a great big streaky dirty mark on it - so cleanliness could have been better. Both mornings we had breakfast (pre paid with our deal and pre booked for 9am both mornings at reception when we arrived) our room number wasn’t on the breakfast sheet either morning. First morning we were brought coffee when we asked for tea and did not get any milk which we had to ask for. Had to ask for the tea 3 times and had almost finished breakfast before we got a drink to go with it - all seemed a bit disorganised although the staff were very nice.

Location is great with stunning views. Food was very good.

Stayed in April 2024

Everything. Good sauna !

Stayed in March 2024

Seeing the wonderful staff being run ragged - everyone was so lovely and helpful

Location! Stunning views and fab service considering the Hotel was short staffed. We ended up eating at the hotel every night as the food was so good!

Stayed in March 2024

Hotel requires some routine maintenance, painting, carpets replacing etc. however we appreciate the impact of covid on finances & work like this costs a lot. The hotel appears to have focused on refurbishing bedrooms- ours was lovely.

Location is good. Great to have pool and sauna .

Stayed in March 2024

Bedroom was unfortunately cold. Believe they had just installed new heating so will give them benefit of the doubt

The view was incredible. The staff super friendly. Loved it.

Stayed in March 2024

Unfortunately, the comfort of the mattress fell short of our expectations.

Our stay was marked by exquisite dining experiences for both breakfast and dinner, as well as pool/sauna time. The location is magnificent and in such a calm area. Staff was very nice 🙂

Stayed in March 2024

A little dated corridor carpet. Fire alarm went off twice during our stay once at night and then very early around 7am the next morning. Staff weee very apologetic for these false alarms.

Location was beautiful. Pool area clean and well maintained. Pretty room views.

Stayed in February 2024

Rooms could be warmer. Heating in the room was not continuous. Condensation water formed on the windows.

Very nice location. Good restaurant. Kind and helpful staff. Swimming pool and sauna are available.

Stayed in February 2024

No heating on in the room on arrival. Absolutely freezing!!

Beautiful area, peaceful settings

Stayed in February 2024

Children were not impressed with the size of the TV, I did not mind. I know it will sound like a joke and many will disagree but I drink bottled water in hotels even in Scotland. Luckily there was a coop next door.

Excellent setting for a hotel. Beautiful scenery and walking trails. Best hotel so far for staying around Glencoe. It was a bit pricey but the pool helps and the bathtub was perfect to relax after a drive and a winter walk. Breakfast was good. Restaurant was full with outside people which means the food is decent. Outside my budget but there was a nice coop round the corner. A big plus.

Stayed in February 2024

Check in time at 1500hrs!!! I reached out for an early check-in (i clearly stated I would be willing to pay), but the request was declined. Sadly, this is not unique to this hotel. Customers have been getting shafted for years by hotels with check-in/check out timings. The usual response is "cleaning" but with check out being 1100hrs in a relatively small hotel, I am not having it takes 4 hrs to get my room ready.

The hotel is very cosy after a long day walking, get a seat early at the log burner and unwind with a drink! The breakfast was phenomenal. Would highly recommend this hotel. I will definitely come back.

Stayed in January 2024

Rooms were cold and a little damp around the windows. Chairs are uncomfortable and place needs a little tlc. The potential is massive and you can see they are trying to upgrade things which obviously takes time. Definitely needs to sort out heating as cold everywhere. 🥶

Location was great. Staff were good, very polite and smily, Service was excellent. The rooms are clean and tidy. Plenty big enough. The showers were great, new bathroom. We would definitely go back.

Stayed in January 2024

Pillows slightly uncomfortable to my liking

Stunning location. Every staff member went above and beyond

Stayed in January 2024

Cooked breakfast wasn't as inviting as it should have been, but it was edible.

Staff were fabulous, as was the location. The place was clean and very comfortable.

Stayed in January 2024