Old technology

Classic British flair

Stayed in April 2024

Breakfast not included

Clean

Stayed in April 2024

Myself and a group of friends stay here every year and, once again, it was a hugely enjoyable experience. The staff were their normal friendly and helpful selves, the bedrooms / bathrooms were clean and comfortable and the breakfast (although I felt a little expensive at £16) was excellent. We will be back next year and would definitely recommend.

Stayed in April 2024

The light was very dim in the room - hard to read.

Friendly efficient staff who worked hard to meet our needs for example providing food which wasn’t strictly on the menu for Friday night.

Stayed in April 2024

the central heating not working a convector heater the room was next to the lift very noisey people back and for alnight i have stayed 4 or 5 times in dragon this was by far the worst

well positioned for town centre good breakfast good service

Stayed in March 2024

It was extremely cold in the restaurant and the bar areas, whilst it was a sunny day, I dont think it was warm enough to have freezing cold air being blown into the restaurant.

The hotel was lovely very chic and the staff were lovely.

Stayed in April 2024

Poor breakfast

Excellent location

Stayed in April 2024

Breakfast needs to be improved 😋

Although the hotel is old the location was perfect the price of the breakfast was rather high and the quality of some of the choices was not good the staff were very young and didn't seem to know how to interact with the customer

Stayed in April 2024

Fixed shower panel difficult to move to get into the bath/shower, water ended up on the floor no matter how you positioned the panel. Needs to be fixed professionally, lot of sealant used. My husband found the water temperature control on the shower not easy to use either scalding hot or very cold. Bathroom for the size of the bedroom was cramped. We hadn't decided in advance where to eat and found that Hereford is very much closed on a Sunday evening including the Green Dragaon restaurant. There are a few places open and staff could direct us. There is an excellent Thai a few doors up.

Bed was very comfortable and was probably new. Staff very helpful. Location very central to explore Hereford. Parking there is a hotel car park at the back, first come first served or a short walk to other car parks. Tea and coffee in bedroom a plus.

Stayed in April 2024

The room location, the room was right by the lift and could here everytime someone got on and off, people talking loud as they got on and off, so didn't get a good night's sleep room 240 so if you get that room as for another. Breakfast wa not worth the money.

The room was clean and tidy, the bed was very comfortable overall our stay was nice, breakfast was ok.

Stayed in April 2024

Lovely big room & ensuite

Stayed in March 2024

I found the decor dull but that is a matter of taste.

Location was excellent if, like us, you need to be in the city centre , convenient car parking. Breakfast was good and service excellent.

Stayed in April 2024

Room was quite warm, flush on the toilet wasn't the best. There also seemed to be no hot water on the first evening.

Staff were really friendly and helpful - we required anti-allergy bedding and this was provided within about 10 mins of my request.

Stayed in April 2024

Location, Breakfast, room

Stayed in March 2024

The heating was very loud.

Location ideal, Clean

Stayed in April 2024

My breakfast

Beautiful old well kept

Stayed in March 2024

Our room had a window that looked out on the back of the hotel of which had a pigeon party! So all night noisy pigeons! Then a mechanical loud noise started in the room next door around 6.30. Bed was very comfy but really noisy night with very little sleep!

Location. Clean. Staff lovely. Really pretty and kept well as it seemed to be an old hotel.

Stayed in March 2024

Water was warm - shower fine with just hot water on but not really hot at any point. Lock on first bedroom door broken but staff quickly sorted and have us a new room without any fuss.

Great location. Lovely decor and everything very clean. Staff all friendly and helpful.

Stayed in March 2024

Car park gets busy and spaces are limited, some noise from an event in the bar downstairs

Lovely room, very comfortable bed, convenient central location, breakfast was great, vegetarian sausages cooked to order, friendly staff

Stayed in March 2024

Decor dated room clean but things like bedside lamp needed dusting room very cold

Location very central staff very friendly

Stayed in March 2024

Not enough hot water for a bath and also shower was just warm enough

Location was very good for visiting Cathedral and walking to River Wye

Stayed in March 2024

The flooring in the bathroom made it difficult to clean and it needed a little attention.

The staff were all very professional, helpful and pleasant. The meals were very good. Very near the cathedral and town centre. Relaxed atmosphere.

Stayed in March 2024

We arrived late and we could not get a drink or any good/nibbles at 11pm. Even a vending machine would help overcome this problem.

Lack of late night facilities.

Stayed in March 2024

Good location, comfortable room & a good breakfast

Stayed in March 2024