None

Location superb. Walking distance to the railway station

Stayed in July 2024

Very clean

Stayed in July 2024

Even with closed windows, there was street noise coming in from people and motorists outside the window. Other rooms may be better for noise on a Sunday night. We were in room 101 and did not sleep well.

Great location, right across the way from the railway. Restaurant and bar are beautiful. Breakfast was lovely!

Stayed in July 2024

Great location for Swansea rail station that is just over the road, used for a concert in Cardiff.

Stayed in June 2024

Very noisy in the street side from our room even with the window closed

Near to the station

Stayed in July 2024

Bar closed early for a Friday night. Check out time was also quite early.

Nice modern decor in rooms and bar. Nice atmosphere..

Stayed in July 2024

Location next to station excellent. Comfortable bed and good shower. The bistro food is also very good.

Stayed in July 2024

The location was great but town itself is needs an uplift. Around the hotel there were derilect buildings. At the back of the hotel was a dumping ground. The entire hotel grounds should have been upkept. Breakfast options were a joke, as the chef was not versatile, so only one option given. Ordered three different types of breakfast options and was given only one. Sad!!

Inside the hotel was amazing!!

Stayed in July 2024

Nothing really.

Location right outside the train station!

Stayed in June 2024

Room was very hot , air con did not do anything unable to cool room down , curtain half came down due to mouldy rail which the plug holding rail fell out the wall

Staff really friendly bed was lovely and comfortable not bad location for town and night life

Stayed in July 2024

Easy access to train station and the new arena.

Stayed in June 2024

I booked as I was told I can do a late checkout. This had to be done at the property and not prior so I booked a later travel time. One of the staff was rude and a blatant racist. Said it wasn’t available for me and that was that. So I ended up having to kill several hours because my train was later in the day

Location

Stayed in July 2024

The bathroom sometimes smelt like sewage. Buttons were missing off the light switches on the wall. I’m someone who loves to have AC and was thrilled when the room had AC… The problem was that there was no remote control for it, I spent every night trying to figure out how to change the mode on the AC, it wasn’t doable. It was on heating mode constantly but on the lowest setting possible. In some ways it was nice, in other ways I woke up sweating and sticking to the bed sheets. Other than that it wasn’t a bad stay, but I would recommend getting better tvs with Netflix available, my stay cost a total of £501 for 3 nights, it was good and it had its luxury vibe to it. But I’ve stayed in other places for a cheaper price with better tv and ac options. I would love to stay here again but maybe if there has been improvements made. The walls are also quite thin so you will hear doors closing and people talking, walking around etc. the toilet seat was also wobbly and broken so that might need replacing. But other than that it’s still a lovely hotel.

I loved the spa bath and how big and comfy the bed was! Staff were always friendly and if we asked for anything nothing was too much.

Stayed in July 2024

No air con and unable to open window. Receptionist did offer a fan if air con wasn't working but this should be rectified

Breakfast exceptional

Stayed in June 2024

No windows that could be opened in the room, but it did have air conditioning in the room.

Great location and helpful staff.

Stayed in June 2024

There was nothing to report here.

Clean and very close to train station and to the main night life.

Stayed in June 2024

Nice staff, great breakfast and comfortable room :)

Stayed in June 2024

When booking through booking.com I was led to believe I was getting a better room than just the standard. I thought I was receiving a room with a bath tub in the room etc

I liked the fact you had air con in the room that is a life saver as I'm a very hot sleeper! :)

Stayed in June 2024

The only problem we had was that other guests were noisy going to their rooms at approximately 1.30am but that isn’t the fault of the hotel it’s just down to inconsiderate people!

The location is great right next to the train station & there is a pay for car park not even a minute away (£5 for 24 hours). The shopping centre and Wind Street (for food/drinks) is 5-10 walk away. The hotel was lovely with a large bar & outdoor seating. We didn’t eat at the hotel so I can’t comment on food except for the afternoon tea we saw going out which looked fantastic. Our room, which was in the back of the hotel, wasn’t very big but more than adequate for our needs & we weren’t concerned we had no view. The room was spotlessly clean as was the bathroom (supplied with mini toiletries) & the bed was very comfortable. There is an air conditioner but it is noisy to run. There is an ironing board, iron & hairdryer in the room along with a kettle & tea & coffee facilities.

Stayed in June 2024

Air con unit was noisy at certain times

Location was great, lovely decor, room was pleasant but the bed was so comfortable 👌

Stayed in June 2024

205 was a little small compared to 203 that we stayed in before.

Staff are very accommodating. The breakfast staff, the lovely lady with dark hair - can’t remember her name. She was so exceptionally dedicated and very professional.

Stayed in June 2024

Breakfast Location staff

Stayed in June 2024

I had a lovely one night stay. The room was spotless, the bed was so comfy and fresh white sheets. The shower had plenty of pressure which was great.There was plenty of tea and coffee and a couple of packets of biscuits. The only downside was the room being very warm but there was a window which I could open which did let a bit of air in but you could hear the noisy traffic outside which isn’t the hotels fault. I was on the second floor and could hear guests in the room above walking around but that did not affect my stay at all. The breakfast was delicious and plentiful. I really enjoyed my stay so I will return when in Swansea again.

Stayed in June 2024

I unfortunately my bathroom had a smell of sewage but this did not come into the main room

Close to the station

Stayed in June 2024

It’s conveniently opposite the station. Overall good room. Bed was very comfortable and the shower was really good. Generally clean throughout.

Stayed in June 2024