Room was hot after showering. Some road noise and external light in room.

Decadent, comfortable, good location, nice menu. Great atmosphere in the bar.

Stayed in April 2024

Noise from outside in the streets, but we tried to ignore it.

We enjoyed our stay very much. A lovely hotel in the city centre. The room was very clean and lovely; nice bed and lovely bathroom. We had our dinner 2 times at the hotel and we enjoyed that very much too.

Stayed in April 2024

Some renovation work in progress, but didn’t impact on our stay.

Opposite Swansea Station. Parking available in car park behind for £5.00 a night. Hotel clean, comfortable and staff very friendly .

Stayed in April 2024

Breakfast, close to railway station, spacious room, big bathtub

Stayed in April 2024

Excellent

Stayed in April 2024

Staff on arrival, poor check in as allocated incorrect room Apologetic but no real customer service

Location Breakfast Cleanliness

Stayed in April 2024

If I’m being picky I wasn’t keen on the laminate flooring in the room, I like carpet underfoot.

Travelled by train so the location for me was excellent.

Stayed in April 2024

I paid extra for a package of balloons roses and a banner for my husbands 30th birthday but there was no banner ( I was asked for age when booking it also ) was abit gutted about that

Love the location

Stayed in April 2024

A bit dated. Could do with a freshen up

Fairly good price and good location. Short walk to town centre

Stayed in February 2024

The only thing we was not happy about was the bed which seemed to be broke and uncomfortable

Great location rooms clean and tidy staff very polite and friendly breakfast was great

Stayed in March 2024

The heater didn't generate much heat and the bathroom had an unpleasant smell.

Excellent staff, comfortable bed, nice decor in room, 30 seconds away from railway station.

Stayed in March 2024

Slightest of issues is in the bad weather it’s a bit of a stroll into town but then there are taxis available

Friendly staff, good location,

Stayed in February 2024

Tired and in need of updating in places, great for 1 night

Large comfy bed, balcony, powerful hot shower, spa bath

Stayed in March 2024

The amount of plugs in the room we stayed wasn't great; need more in convenient areas like near the bed.

The location was super convenient, only a 15mins walk into the main town centre, it is literally next to the train station so if you're travelling that way then this would be good. There's loads of shops and restaurants nearby as well so there's enough to do. There's no parking included but there is a parking garage right next to the hotel and it's not that expensive, I think it came to like a £5/day. The rooms are gorgeous, very chic. Nice and clean with good amenities. We upgraded with ease and the new room was absolutely fantastic. It was a wedding anniversary and we got decorations (rose petals on the bed and chocolate covered strawberries), was a very nice touch. The staff were super nice and friendly (shout out to Fiona on reception when we checked in). The food was really good, some variety. Good breakfast.

Stayed in March 2024

Nothing to dislike !

Excellent city centre hotel just opposite the railway station . Modern and beautifully clean decor and rooms , comfortable beds and a perfect bathroom. Superb value and would certainly stop again when visiting Swansea . Very helpful and knowledgeable staff

Stayed in March 2024

Nothing 👍

Ideally situated right outside Swansea railway stn and a short walk into town. Room was ok with everything you needed. Comfy bed and a good breakfast 🍳 in the morning 😆

Stayed in February 2024

Room had an unaired smell, old, musty, fresh air spray or cleaning products. One thin duvet. Not for a romantic night away. Handy for short break in a central location. Not a room to enjoy spending time in.

Opposite train station

Stayed in March 2024

The room was nice and clean, the staff polite and lovely.

Stayed in March 2024

Great location and friendly staff. Good bar and restaurant

Stayed in March 2024

It was fine.

Great location opposite the train station. Helpful staff.

Stayed in March 2024

The hotel must make sure that the room facilities work properly without the guest encountering facilities that need strengthening/repair

Friendly and helpful staff

Stayed in March 2024

The area was very depressed The hotel and the room smelt strongly of cleaning products The whole hotel was tired

Friendly staff Clean comfy bed Value go to money

Stayed in March 2024

Rear view but know not your fault as guess not owned by the hotel

Great next to station but no noise from it. Front of hotel lovely, staff friendly, beer decent price! Rooms comfy too.

Stayed in March 2024

Foodwise the breakfast was excellent quality with plenty of choice with waitor served hot food and a cold buffet. Organisationally there is room for improvement. On day one, staff began clearing the buffet away a good ten minutes before stated breakfast end time, and day two, no tables were laid, buffet restocked, and it was all a bit of a circus getting served. Staff were good, but perhaps a tad too keen to finish early if you like to breakfast after 9am. We also had a minor issue with very hot water coming out of the cold tap in the bathroom (no, seriously), but the hotel provided bottled water upon request, so no big deal.

For the price paid, this was an excellent hotel. Modern, clean, and slapbang in the middle of the city - right next to the railway station and ample parking. Its all been recently refurbished and both the public rooms and air con bedroom were on the button. The quality of the breakfast was also very good - if a little shambolic! Added bonus: in an age where councils appear to price out visitors with exorbitant parking charges - big up to Swansea Council, who charge a bargain FIVER for 24hrs! Effectively a tenner for Monday to Wednesay. Added bonus is that multi-story parking is literally right next to the hotel. Top Tip - leave the car park by the top level, otherwise its a convoluted walk. Despite minor hassles with breakfast, we would unreservedly recommend.

Stayed in March 2024

Nothing applicable

We needed a comfortable central hotel to stay overnight after a concert locally. The hotel was directly opposite the train station and so was perfect for our needs. The room was basic but spacious and very clean. Plenty of toiletries and tea/coffee facilities Reception was very friendly and efficient and we would definitely use again if needed. Very good value for money. .

Stayed in March 2024