8-16 Montpelier Row, Lewisham, London, SE3 0RW, United Kingdom
#399 of 1,010 hotels in London
Guests' ChoiceBased on 4209 hotel reviews
8.1Cleanliness
8.5
Comfort
8.4
Location
9.0
Facilities
8.0
Staff
9.0
Value for money
8.0
Free WiFi
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 May 2024
Stephen
IrelandThe only gripe I'd have is that the curtains on the windows do not keep the light out. As a sensitive sleeper that's not helpful. Everything else was fine.
The hotel is very well located for attending events at the 02 as the bus goes right by there. It is also a short walk to Blackheath train station. The hotel is also right next to Greenwich park and the observatory is a short walk away. The staff were all pleasant and the breakfast was good. The room was nice.
Stayed in May 2024
Reviewed: 1 May 2024
Jools
United KingdomStayed for one night. Excellent location, easy bus route to the o2. Very helpful and friendly staff. Clean rooms with good facilities. Tasty breakfast. Short walk to cafes and restaurants in Blackheath. 20 minute walk to Greenwich.
Stayed in May 2024
Reviewed: 1 May 2024
Marge
EstoniaThe window seemed to be quite old and with cooler weather, some cold air could enter the room through the window.
Really good location, bus stop in front of hotel to drive to city center. Quiet and cosy neighborhood, many restaurants close by. Room has bath and hotel provided adapter for european plugs. Comfortable beds, kettle in the room to make tea and coffee.
Stayed in April 2024
Reviewed: 1 May 2024
Dominic
Portugala Little isola-te Location
Great breakfast and friendly staff
Stayed in February 2024
Reviewed: 29 April 2024
Justine
United KingdomRoad noise with windows open
Location
Stayed in April 2024
Reviewed: 29 April 2024
Philip
IrelandAging decor
Location, great breakfast and value for money
Stayed in April 2024
Reviewed: 28 April 2024
Keren
United KingdomVery noisy music. Long queue for breakfast.
Lovely location short walk from the train station. Nice walk across the heath to Greenwich. The breakfast staff were all lovely. Lots of hot water and comfy bed. Clean and cosy.
Stayed in April 2024
Reviewed: 28 April 2024
Brian
United KingdomBathroom was small
Excellent hotel - nice spacious room, friendly staff and excellent breakfast. Superb location for the start of the London marathon and also lots of excellent restaurants and bars in Blackheath. Just a short walk from the railway station.
Stayed in April 2024
Reviewed: 27 April 2024
Celia
United KingdomThe bathroom is a little bit small, but functional. There was constant noise which was probably the extraction for the bathrooms? The normal price was too much to extend our stay.
The staff were friendly, attentive and professional. The hotel outlook is lovely and in a good position, close to local amenities. The restaurant is very good and extremely reasonable. Breakfast is superb, but must be frustrating for the staff who have to work hard to accommodate everyone into the later timeslots. In spite of this the staff were efficient and attentive.
Stayed in April 2024
Reviewed: 27 April 2024
David
United KingdomBathroom and shower unit
Breakfast
Stayed in April 2024
Reviewed: 27 April 2024
Jarred
GermanyThe hotel could do a better job of ensuring that every floor has elevator access. In addition, the carpet in the hallway adjacent to my room is in need of a replacement (I felt as though I was going to slip and/or trip few times).
The staff's friendliness made me feel invited from the moment I arrived at the hotell. For anyone looking for edible continental breakfast, look no further: the one at The Clarendon Hotel is good (the dining room also looks onto a beautiful courtyard and makes for peaceful ambience). As for the location, the hotel could not be more ideally situated. With bus stops and railway stations (e.g., from Black Heath/Maze Hill, etc.) not too far away, as well as the hotel's proximity to Greenwich Park, tourists have plenty of options when it comes to navigating the city and its sightseeing attractions.
Stayed in April 2024
Reviewed: 26 April 2024
Teresa
IrelandNothing
Friendly comfortable hotel. Staff very helpful. Good breakfast and nice food in the restaurant.
Stayed in April 2024
Reviewed: 26 April 2024
Daniel
United KingdomThe instant coffee.
The room and the shower.
Stayed in April 2024
Reviewed: 24 April 2024
Janet
United KingdomI was happy with everything I only stayed for one night.
The buffet style breakfast was excellent.
Stayed in April 2024
Reviewed: 23 April 2024
Daniel
United KingdomThe catering-style instant coffee was... not that nice. Minor complaint, though.
The room was clean, bright and warm. The shower was lovely.
Stayed in March 2024
Reviewed: 23 April 2024
Jacqueline
United KingdomReception needs a major revamp into a hotel in Black Heath is looks like its in a time warp but rest of hotel isnt.
Breakfast was good , our room had plenty of space even though bathroom could be a bit bigger
Stayed in April 2024
Reviewed: 23 April 2024
Jo
Isle of ManOur room was not one that had been refurbished and was very tired.
Beautiful spot, quirky friendly hotel.
Stayed in April 2024
Reviewed: 23 April 2024
Stuart
United KingdomIt is an old building and this brings character but a critisism would be soundproofing of rooms . Footsteps up and down the corridor and doors banging at all times early and late. It’s in a residential area and we heard the locals up and about very early.
The bedroom was large and bright,as was the bathroom. The bed was very comfortable too and both rooms were pleasantly decorated in a homely way.
Stayed in April 2024
Reviewed: 21 April 2024
Anna
PolandDisco party in bathroom.
Very convenient beds. Breakfast was tasty. Good localisation.
Stayed in April 2024
Reviewed: 21 April 2024
Nicola
United KingdomBreakfast & Staff
Stayed in April 2024
Reviewed: 21 April 2024
Lewis
United KingdomFree car parking Good breakfast Comfy bed
Stayed in April 2024
Reviewed: 19 April 2024
Anne
AustraliaBeds are old and tired and need a revamp. Tv channel options are poor. Everything else was great
Quiet. Easy to get to and from. Good value. Amazingly good restaurant
Stayed in April 2024
Reviewed: 18 April 2024
Elliott
United KingdomSomewhat dated and a bit tired looking rooms and bathrooms
Friendly staff and nice location
Stayed in April 2024
Reviewed: 18 April 2024
Liapis
GreeceI would like the breakfast be better
Location, cleanliness
Stayed in April 2024
Frisco, USA
Bernstein, Austria
Vilnius, Lithuania
Sochi, Russia
San Felice Circeo, Italy
Labin, Croatia
Mola di Bari, Italy
Längenfeld, Austria
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content