Beach Road East, Prestatyn, LL19 7LG, United Kingdom
#32 of 69 hotels in Prestatyn
Guests' ChoiceBased on 2405 hotel reviews
8.5Cleanliness
8.9
Comfort
9.0
Location
9.1
Facilities
8.5
Staff
9.2
Value for money
8.1
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 31, 2024
Maureen
United KingdomCant think of a negative
Lovely clean room with great view , fab breakfast . Really nice friendly staff including receptionist who checked us in to staff at breakfast and bar
Stayed in March 2024
Reviewed: March 31, 2024
Sharon
United KingdomWeather but not your fault
Everything
Stayed in March 2024
Reviewed: March 31, 2024
Lyndon
United KingdomGreat location, Good Food, Very Friendly staff.
Stayed in March 2024
Reviewed: March 30, 2024
Jeff
Saudi ArabiaFair to say, there wasn't anything that we didn't like.
The room was comfortable and clean and the food was excellent.
Stayed in March 2024
Reviewed: March 29, 2024
Lois
United KingdomThe pool would have been excellent. I was aware before I booked that is was being renovated though 😃
The location was so pretty. The rooms we fab and the staff were super friendly 😃
Stayed in March 2024
Reviewed: March 28, 2024
Bethika
United KingdomNothing
Location
Stayed in March 2024
Reviewed: March 26, 2024
Lawrence
United KingdomThe staff were great. Especially Carley at the bar and Amy and Sue serving our breakfast. Our room was serviced every day of our stay and provided all our requirements. We especially liked the fact that we were given a time slot for our breakfast which meant that it wasn't too busy for us as we had gone on holiday for a rest and time to chill. So for us the Beaches met all our requirements for a great holiday.
Stayed in March 2024
Reviewed: March 24, 2024
Amanda
United KingdomNo hot water for a shower in our room however staff offered a new room for me to shower which was appreciated
Staff are really helpful and friendly
Stayed in March 2024
Reviewed: March 20, 2024
Antony
United KingdomLooking like it needs modernisation if they want to charge those prices. Pool closed which was annoying. why do they never tell you upon booking or give a discount? £125 for a double room with no sea view and no pool was a bit expensive.
Location is great if you like to be near the sea. Staff were very helpful. Rooms very clean
Stayed in March 2024
Reviewed: March 19, 2024
Zoe
United KingdomLovely breakfast just what i asked for
Stayed in March 2024
Reviewed: March 17, 2024
Julie
United KingdomSwimming pool open and clean the bedroom window more
Breakfast was spot on plentychoice the waiting on staff were very good
Stayed in March 2024
Reviewed: March 12, 2024
Graham
United KingdomNOTHING
EXCELLENT BREAKFAST EXCELLENT FOOD EXCELLENT SERVICE STAFF ALL LOVELY LOCATION EXCELLENT RIGHT ON THE BEACH EASY ACCESS INTO TOWN GREAT INDIAN RESTURANT GREAT CHINESE OUR ROOM WAS GREAT COMFY EXTRA LARGE BED GREAT NIGHTS SLEEP THANK YOU.
Stayed in March 2024
Reviewed: March 11, 2024
James
United KingdomFriendly helpful staff with good food made it a great experience
The staff make it what it is
Stayed in March 2024
Reviewed: March 11, 2024
Mary
United KingdomThe hotel was clean and presentable but bits if the paintwork and some carpets need attention. The cocktails were pre made not freshly mixed
It was really well situated, the staff were lovely and the food was good
Stayed in March 2024
Reviewed: March 11, 2024
Elizabeth
United KingdomNothing
Lovely rooms, on the beach
Stayed in March 2024
Reviewed: March 10, 2024
Linda
United KingdomThe weather thou that's one thing you cannot predict.
We loved it a great place to stay.Every think was perfect. Would definitely be going again.
Stayed in March 2024
Reviewed: March 9, 2024
Brian
United KingdomCouldn’t say a bad word about the hotel
Breakfast and location was excellent
Stayed in February 2024
Reviewed: March 8, 2024
Robert
United Kingdom.
the menu was excellent and the availability of a complete gluten free menu was exceptional. all the staff were friendly and helpful the room was clean and the facilities great always replaced daily.
Stayed in March 2024
Reviewed: March 7, 2024
Stephen
United KingdomWe had the family room overlooking the sea the view was amazing and the room was beautiful
Stayed in March 2024
Reviewed: March 7, 2024
Kevin
United KingdomNothing.
Lovely room, clean, staff friendly. great view ..
Stayed in March 2024
Reviewed: March 7, 2024
Elaine
United KingdomThe only thing that was a bit of a disappointment was the fact that the swimming pool was not open.
Loved the fact that it was right on the beach, totally gorgeous. Food in the restaurant was excellent and the staff were lovely and very friendly.
Stayed in March 2024
Reviewed: March 4, 2024
Jim
United KingdomNothing
Close to the sea
Stayed in March 2024
Reviewed: March 3, 2024
Graham
United KingdomAll very good
The facilities and staff were first class. The food in the restaurant is very good.
Stayed in March 2024
Reviewed: March 2, 2024
Janet
United KingdomThere wasn't anything we didn't like
We arrived with a last minute booking and were given an upgrade to a small Seaview room which was of excellent standard
Stayed in March 2024
Reviewed: February 28, 2024
Jane
United KingdomDated
Clean and friendly staff
Stayed in February 2024
Ajaccio, France
Seminyak, Indonesia
Pingyao, China
Malinalco, Mexico
Sautens, Austria
Synevyr, Ukraine
Yangon, Myanmar
Rome, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content