18 Princess Street, Manchester, M1 4LG, United Kingdom
#46 of 112 hotels in Manchester
Guests' ChoiceBased on 5484 hotel reviews
8.3Cleanliness
8.9
Comfort
8.9
Location
9.4
Facilities
8.4
Staff
9.1
Value for money
8.4
Free WiFi
8.7
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End of dialog contentReviewed: 1 May 2024
Ava
United KingdomStandard rooms need more photos online to show what they are like, also house keeping needs to do deep cleans on the rooms, there was dry snot on the shower wall and bath was dirty, felt dirtier coming out of the shower then I did going in.
Great location and friendly staff.
Stayed in May 2024
Reviewed: 1 May 2024
Siwan
United KingdomNoisy, got woken up in the early morning (like 3) by the sound of someone in the room next door or upstairs being sick (went on for a while).
Lovely room, good location
Stayed in April 2024
Reviewed: 1 May 2024
Robin
United KingdomValue for money could be slightly better
Stayed in March 2024
Reviewed: 1 May 2024
Simon
United KingdomNothing at all.
The staff were friendly and helpful, the room was clean, with an iron and board tucked away. The bed was very comfy and the location is perfect, an easy walk from Picadilly station and just a stones throw from St Peter's Square. Plus the price for a Friday night was excellent value.
Stayed in April 2024
Reviewed: 1 May 2024
Naomi
United KingdomClean room, amazing smell throughout the whole hotel. Friendly staff.
Stayed in March 2024
Reviewed: 1 May 2024
Amelia
United KingdomNeighbours directly above us had their Television on until late which was very laid when trying to sleep. Then moving of chairs on the hard floor in the early hours of the morning. The mattress was also quite uncomfortable and hard.
Beautiful aesthetic, clean and great food… staff were also very attentive at breakfast.
Stayed in April 2024
Reviewed: 30 April 2024
Kaytlyn
IrelandThe rooms weren’t the same as the images
Good location and friendly staff
Stayed in April 2024
Reviewed: 29 April 2024
Paula
United KingdomThe rooms need refurbishing. Could do with more than 2 teabags
The reception area
Stayed in April 2024
Reviewed: 29 April 2024
Janet
United KingdomPrice of drinks Low back chairs uncomfortable
Decor Staff Loccation Quirky
Stayed in April 2024
Reviewed: 27 April 2024
Danny
United KingdomLarge and comfortable bed. Very good staff.
Stayed in April 2024
Reviewed: 27 April 2024
Robert
United KingdomMy room was very warm and the cooling didn’t seem to be working
Great location, good sized room, friendly staff and excellent value
Stayed in April 2024
Reviewed: 25 April 2024
Wai
United KingdomThe toilet was a bit smelly, but it’s fine, not a big deal
Nicely presented and tidy, got a speaker in the room as well
Stayed in April 2024
Reviewed: 24 April 2024
Karen
United Kingdomthe room looked very dated all the furniture looked very basic and i've never stayed in a room with as many scuffs on the walls, it definitely needs redecorating, also they was a random rug in a strange place so i presume there may have been a stain under there but i didn't look. the room was large but there was only 1 comfy chair that was also stained and no chair next to the dressing table.
the location was really good. the bed and pillows were comfy and the shower was powerful. the room had everything you needed, including an iron and a great bluetooth speaker also a full length mirror which was great
Stayed in April 2024
Reviewed: 23 April 2024
Annabel
United KingdomRoom was a bit tired and various chips and cracks in the bathroom. Shower not the greatest.
Great location and very welcoming atmosphere. Good breakfast too. Lovely clean linen on bed.
Stayed in April 2024
Reviewed: 20 April 2024
Rachael
United KingdomI loved the room - I booked a deluxe double, which was spacious and light, and I really liked that it had an industrial chic look while still feeling warm and welcoming.
Stayed in April 2024
Reviewed: 19 April 2024
Amanda
AustraliaShower hard to get hot
Great vibe and design
Stayed in April 2024
Reviewed: 19 April 2024
Helen
United KingdomThe whole place is looking a bit tired.
The location is great and the staff are friendly
Stayed in April 2024
Reviewed: 19 April 2024
Sekulo
CroatiaOnly possible to pay with card
Friendly and helpful staff, great location. Comfortable and clean room. Delecious food
Stayed in April 2024
Reviewed: 18 April 2024
Richard
United KingdomOnly negative was that breakfast was a little chaotic and there were a fair amount of hanging around for a table.
Perfect location and lovely hotel.
Stayed in February 2024
Reviewed: 17 April 2024
Lucy
United Kingdomcarpet
lovely staff and loved the interior. staff were lovely
Stayed in April 2024
Reviewed: 17 April 2024
Ian
United KingdomBus stop outside where everyone sits on the bottom step waiting for the bus. Not pleasant at night when you’re coming back in.
Location. Well lit vanity area in bathroom. Good size room.
Stayed in April 2024
Reviewed: 17 April 2024
Maaya
United KingdomToilet seat should be somewhere near water outlet to accommodate everyone's needs. (Just a suggestion considering it's such an expensive hotel). A little bit too expensive. But it's a nice place to stay.
The location, staff was lovely helpful and the rooms were very beautiful and well decorated. My room was upgraded to a suite so the review is for suite , not for double room.
Stayed in April 2024
Reviewed: 16 April 2024
Zoe
United Kingdomthere wasn't sufficient space on the bedside shelf for all the stuff I like to have next to the bed and the shower was faulty the water temperature was too cold
the Alan is in a good central position for getting around, we enjoyed staying in a modern spacious room with a very big comfortable bed and we also liked the cooked breakfast, staff were welcoming and attentive.
Stayed in April 2024
Reviewed: 15 April 2024
Anastassia
FranceWe enjoyed a very warm welcome. My daughter has gluten allergy, and she was offered some good breakfast options.
Stayed in April 2024
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