Shambles apartment 1, 27a, York, YO1 7LX, United Kingdom
#591 of 889 Holiday rentals in York
Guests' ChoiceBased on 93 apartment reviews
8.3Cleanliness
8.3
Comfort
8.4
Location
9.9
Facilities
8.5
Staff
8.9
Value for money
8.1
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 April 2024
Tracey
United KingdomThe pull out couch bed was not to comfortable. Bed very comfortable in the back room
The flat was very nice, everything was there what we needed . Great location
Stayed in April 2024
Reviewed: 7 April 2024
Dianna
United StatesThe "beds" in the living room (two fold-down chairs and a fold-down couch) were uncomfortable and made sleeping difficult. I would say the property would sleep more 3-4 semi comfortably and 2 comfortably.
The location was impeccable. Shambles market was right out the door and an M&S grocery store around the corner. The property had all the amenities you would need. There were enough extra blankets and towels we needed and plenty of tea and coffee.
Stayed in April 2024
Reviewed: 26 February 2024
John
United Kingdomthe pull out chair wasn’t comfortable at all for sleeping but it’s the only real complaint about the place
the location was perfect, it wasn’t over the top but comfortable.
Stayed in February 2024
Reviewed: 24 February 2024
Jo
United KingdomBecause the sofas are sofa beds they are not very comfy to sit on but we weren’t in the flat much. It might be time for a repaint and refresh of flooring at some point for the price of the accommodation but we would stay there again for the location and fabulous window view.
The location was absolutely outstanding! Right in the Shambles and straight out of the door into the heart of York - unbeatable location! Close to loads of great places to eat and loads of great pubs and bars.
Stayed in January 2024
Reviewed: 24 December 2023
Stephanie
United StatesFantastic location, clean, easy to access.
Stayed in December 2023
Reviewed: 21 December 2023
Nicole
United KingdomThe sleeping sofas are very uncomfortable to sleep on!
The location was amazing right at the shambles!
Stayed in December 2023
Reviewed: 21 November 2023
Samuel
SingaporeSome furnishings are beginning to show wear and tear other than that it is a perfectly situated apartment.
Comfortable apartment right on the door steps of historic Shambles perfect for a weekend holiday. Apartment has everything one would need and conveniently located next door is grocery and convenience stores. No parking on site but secure parking at Q-park is 5 mins walking distance.
Stayed in November 2023
Reviewed: 4 September 2023
Christopher
United KingdomThe sofa beds were so uncomfortable. States it sleeps up to 7. But I would definitely not recommend more than 2. Only one actual double bed which was decent. Because of this, we didn't get a good night's sleep unfortunately and made it harder to swallow the expensive price for one night. (granted it was bank holiday weekend)
The location was superb. Right at the bottom of the Shambles. Loved the stay and the apartment was lovely.
Stayed in August 2023
Reviewed: 29 June 2023
Tony
AustraliaNothing
Location, size of the apartment and the facilities
Stayed in June 2023
Reviewed: 3 June 2023
Heather
AustraliaSo close to everything that York offers. Compact and lovely, the little unit was a retreat from busy streets below. The staff were very helpful, answered texts promptly too.
Stayed in June 2023
Reviewed: 11 May 2023
Dow
United Statesopening and closing the room doors all the time the door key lockbox was awkward and a pain
location, size, modern style and furnishings
Stayed in May 2023
Reviewed: 5 March 2023
Charlotte
United KingdomI wouldn’t say didn’t like but found bedroom a little cold - but I get cold easily.
the location was amazing, car park just over the road which we left car all weekend and great price. the property was light and airy and great view. very clean!
Stayed in March 2023
Reviewed: 28 February 2023
Cathrine
United KingdomThere needs to be curtains fitted in the lounge area as it doubles as a sleeping area and has exceptionally large windows! The light comes in constantly as there is a street light level with the window . The radiator covers have a metal panel which makes the front of them hot when they're on so I had to watch my son didn't go near them.
The location and communication with host were great.
Stayed in February 2023
Reviewed: 29 August 2022
Fiona
United KingdomThe pull-out beds in the living room were small and quite firm to sleep on.
The location was ideal, right by the Shambles. Great base for a weekend in York, with cooker and fridge so you can have breakfast or just a tea break before heading back out into town.
Stayed in June 2022
Reviewed: 12 August 2022
Anne
United StatesNoise at night, very warm in the living area due to the sun’s orientation in the summer and the high temps while we were there. One of the dining chairs was missing a seat back and was not repaired during our stay.
The location was excellent for walking to the Minster, Jorvik Museum, and the Yorkshire museums. Many of the walking tours leave from just over the road, which is convenient but that means it’s quite loud until 10pm or so, which meant that my kids sleeping in the living room had a hard time going to sleep. Excellent kitchen facilities.
Stayed in August 2022
Reviewed: 27 July 2022
Zsolt
HungaryNo communication with the staff (it is true however that it was during weekend but we could reach only the answerphone). There was bed only for two person the sofa-bed was wery inconvenient to sleep (since it is advertised for 6 person there was two chairbed as well but they are not ment to serve to sleep on) It was impossible to vent the bedroom. (the windows are fixed) which was quite disturbing.
Very nice location Nice room with good look to York Clean and well equipped apartment For two person and not more!
Stayed in July 2022
Reviewed: 4 July 2022
Richard
United KingdomSingle beds were somewhat uncomfortable
Location.
Stayed in July 2022
Reviewed: 29 June 2022
Dafna
Israelcan’t open the windows, very stuffy . there were leftovers in the refrigerator..
location
Stayed in June 2022
Reviewed: 19 April 2022
Thomason
United StatesThere thermostat was wonky - no way to see or set the actual temperature. It was either on or off and we constantly had to adjust it. Also there was no oil, foil, or paper towel in the kitchen to help with cooking. The stairs were steep and made getting luggage up a little challenging - but we where forewarned about that so no complaint; it simply wasn't our favourite feature of the place :). The fold out chairs in the living room appeared to be missing some pieces (legs) so the beds sloped. It wasn't a big deal but it was a little awkward for our daughters.
Great location right on the edge of The Shambles. We were able to walk everywhere from this apartment. The style and appointment of the apartment were great. It was wonderful having a dish washer and a full set of dishes/silverware. So many places we stay only have 4-5 forks/knives/spoons and so you have to do dishes all the time. Bed in the main bedroom was comfy. Shower was nice. Having two grocery stores within 2 minutes walk was very handy.
Stayed in April 2022
Reviewed: 26 February 2022
Robin
United KingdomThe freezer in the fridge was unusable due to needing to be defrosted. Was full of ice. Sofa bed was very uncomfortable to sit on. No night light in hallway. At night it was pitch dark and very disorientanting.
Location was very good. Only a few minutes to all the main attractions.
Stayed in February 2022
Reviewed: 18 December 2021
Tonyofstoney
United KingdomThe apartment seems to be designed for taller people. The entry panel is above my head height (and I'm just under six feet tall), and the side of the bath (the apartment has an over-bath shower) is pretty high. On entering from the street, the apartment, on the first floor, is accessed by means of a long and rather steep staircase.
The information from the hosts prior to arrival was very good and very full. The apartment is in a superb location, at the bottom of The Shambles, less than one minute from a Marks & Spencer for groceries, and with many eateries (including the Shambles Market food court) and pubs a few minutes' walk away. Tea, coffee and sugar are provided, together with washing up liquid and dishwasher tablets, plenty of towels and hand soap in the bathroom. The bed is very comfortable and the bedroom is at the rear, so no noise from the street. The full kitchen is well laid out and the apartment is bright with plenty of lighting. To give it a seasonal feel the hosts had kindly placed an artificial Christmas tree in the apartment. York Minster is about 15 minutes' stroll away through the charming old town.
Stayed in December 2021
Reviewed: 14 December 2021
Michael
United Kingdomclean and central
Stayed in December 2021
Reviewed: 22 November 2021
Barbara
United KingdomRather noisy , in hindsight we should have realised that- no one's fault at all.
Great location to all the lovely quaint shops and to The Minster for our daughters graduation.
Stayed in November 2021
Reviewed: 14 November 2021
Carol
United Kingdomnoise coming from the street below late at night
location good facilities
Stayed in November 2021
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content