19 West Park Road, Harrogate, HG1 1BJ, United Kingdom
#3 of 22 hotels in Harrogate
Guests' ChoiceBased on 1865 hotel reviews
9.0Cleanliness
9.5
Comfort
9.5
Location
9.6
Facilities
9.2
Staff
9.5
Value for money
8.8
Free WiFi
8.9
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End of dialog contentReviewed: 5 May 2024
Donna
United KingdomNothing to dislike
Great location, rooms comfortable, staff very accommodating
Stayed in May 2024
Reviewed: 1 May 2024
Sassoon
United KingdomNothing at all!
Part of the Provenance group of establishments. I was contacted by the hotel prior to our visit to see about a free upgrade! Apparently we had paid so much more with Booking.com that they wanted to afford us an upgrade and include breakfast in what we had paid!! Absolutely excellent business practises and honesty from the hotel team. The staff were all very friendly. The meal we had in the evening was excellent as was the breakfast!! Cannot fault the hotel in anyway… and would definitely stay there again! Wouldn’t ever use Booking.com again… shame on them!!
Stayed in April 2024
Reviewed: 30 April 2024
Jimrat28
United KingdomNeeds a full length mirror in the rooms and less clutter in the wardrobes so you can actually use them.
Friendly staff, nice and clean. Good facilities throughout.
Stayed in April 2024
Reviewed: 28 April 2024
Richard
United KingdomNothing to dislike, everything was great.
Stayed in the newly furnished apartment; excellent accommodation with super comfy beds & bedding, a great little kitchen and lovely lounge. Warm, exceptionally clean with a great multi storey car park just around the corner. Quick & easy walk to bars & restaurants.
Stayed in April 2024
Reviewed: 26 April 2024
Robin
United KingdomThe food was very mediocre at best.
We were upgraded to a suite, so we had lots of room and it was a very nice room.
Stayed in April 2024
Reviewed: 25 April 2024
Mary
United KingdomNothing
Staff were excellent. Lovely room, great location and beautifully decorated.
Stayed in April 2024
Reviewed: 24 April 2024
Sandra
United Kingdom2 nd time for us exceptional service
Stayed in April 2024
Reviewed: 22 April 2024
Melanie
United KingdomNo plug in the very large , deep bath, so was unable to experience , but did not spoil our weekend
Couldnt fault anything about the Hotel. beautiful place, excellent facilities and staff very friendly , especially the Reception staff. very warm, helpful & very welcoming. The smell in the reception area amazing too :-)
Stayed in April 2024
Reviewed: 21 April 2024
Mark
United KingdomSoft furnishings stained in room and lots of scuffing to the walls
Great location. Nice atmosphere
Stayed in April 2024
Reviewed: 20 April 2024
Susan
United KingdomNothing
Beautiful hotel, good service and lovely rooms.
Stayed in April 2024
Reviewed: 20 April 2024
Louise
United KingdomNobodies fault but couldn’t empty bath as plug stuck
N/a
Stayed in April 2024
Reviewed: 16 April 2024
Valentina
ItalyArrival with late checkin, some troubles getting the room, then solved.
Decoration and style, nice bathroom
Stayed in April 2024
Reviewed: 15 April 2024
Jeffrey
United KingdomNothing
Nice clean rooms
Stayed in April 2024
Reviewed: 11 April 2024
Andre
United KingdomRooms were a bit noisy from other guests.
Friendly staff Good location. Excellent food
Stayed in April 2024
Reviewed: 10 April 2024
Ann
United KingdomLounge / bar area not relaxed
Modern stylish
Stayed in April 2024
Reviewed: 8 April 2024
David
United KingdomStaff were excellent especially breakfast manager on the Monday shift
Stayed in April 2024
Reviewed: 7 April 2024
Graham
United KingdomThe fact we couldn't stay longer. Nothing to be honest.
What's not to like, the staff from Kim through to the restaurant management and staff could not do enough for you. So helpful and everything spotlessly clean..
Stayed in April 2024
Reviewed: 5 April 2024
Scott
United KingdomNothing
Everything was perfect
Stayed in April 2024
Reviewed: 3 April 2024
Nicola
United KingdomEverything was great! Would definitely recommend this hotel!
Stayed in April 2024
Reviewed: 3 April 2024
Kevin
United Kingdomzero
location and quality great service very freindly
Stayed in April 2024
Reviewed: 1 April 2024
Ellie
United KingdomGreat breakfast - beautifully cooked, great bar services and style of the restauarant - close to town too
Stayed in March 2024
Reviewed: 1 April 2024
Jan
United KingdomThe room was uncomfortably hot.
Great location.
Stayed in March 2024
Reviewed: 1 April 2024
Roger
United KingdomNothing
Everything
Stayed in March 2024
Reviewed: 28 March 2024
Pauline
United KingdomNothing, everything was great.There are so many places nearby, bars, restaurants, and cafes. Go a street behind, and they lead all the way into the town.
There are so many places near bars, restaurants, and cafes. Go a street behind, and they lead all the way into the town.
Stayed in February 2024
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